About bkcook
Rank 13697
1,824 followers Joined January 2014
Hi, my name is Brenda Cook and I want to take a moment and introduce myself. After a lifetime of working in the computer field,

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5

Questions

11

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asked in
Getting Started
Updated

How do I cancel my account? To be more specific, the recurring charges.

Go to your profile then account settings and cancel all future payments then logout and you will no longer be a member
All the best in your future pursuits
Vicki

This will help you.

How do I cancel my account?

How do I cancel my account?

asked in
Getting Started
Updated

How do I cancel my account? To be more specific, the recurring charges.

Go to your profile then account settings and cancel all future payments then logout and you will no longer be a member
All the best in your future pursuits
Vicki

This will help you.

asked in
Getting Started
Updated

I'm trying to use wpbackup (which has worked in the past), I'm getting the following:

Cannot create folder: /mnt/vhosts/betterwaytolive.net/httpdocs/wp-content/uploads/bac

I removed the suggested backup plugin up-- something, removed the backWup I installed from the early training here. Did a search for WPbackup which showed 4 stars and installed it.

It backs up to my website and defaults to 11 pm daily. Selected the run now option and everything appears to be working now.

Thanks to each one of you for you support. Love you all.

First step try this
deactivate the plugin and re activate it again
Have you just upgraded to WordPress 4.0
Secondly deactivate each of the other plugins one at a time because it sounds like there is a conflict going on
So deactivate each plugin one at a time then see if the problem goes away then you will no what the conflict is
Best of luck

Barry

Great post!

It is basically telling you it can't create the folder. It might have to do with where you are trying to creat this folder. I would log out ,then reload and try again. If u still get this message; see if you can email it to yourself, or down load it to your computer. At least that way you will have a back up.

If you have to put in a Support Ticket, those guys are great.

Not sure if this is correct, but it may be that your file space on the server has all been used up. If you are not down loading and then deleting backups this can be an issue.

I wish I could help you, Brenda. I backed up manually using Kyle's training on the export feature. https://my.wealthyaffiliate.com/training/wa-affiliate-bootcamp-content-keywords-and-conversions/backing-up-your-website

Good Luck!

Not sure on that one Brenda, sorry.

Guess we'll both watch someone point out the obvious that our eyes are refusing to see. I remember you admitting to the same "eye problem" I have.

Lol, its right in front of your face...

Hello,
I can't provide you with an answer personally. However, perhaps this blog from Marion might help: https://my.wealthyaffiliate.com/mblack/blog/backup-your-database-before-upgrading-wordpress
All the best,
Brandon

Yep it would have helped, but my problem is WPbackup USED to work and now doesn't. When I found out it wasn't working because of a cron problem???? the explanation said something about no (or low) traffic being the problem. I have NO traffic, so that explains why the automatic portion no longer works.

This is a new error when I try to select "run now".

I'm sure it's an obvious thing and I'm not seeing it. However, I'm not the only one that will learn here. I know I've had SO many answers before I got frustrated enough to ask myself.

Thanks anyway Brandon. Good link, but not the problem I'm having.

See more comments

While using wpbackup what is this error?

While using wpbackup what is this error?

asked in
Getting Started
Updated

I'm trying to use wpbackup (which has worked in the past), I'm getting the following:

Cannot create folder: /mnt/vhosts/betterwaytolive.net/httpdocs/wp-content/uploads/bac

I removed the suggested backup plugin up-- something, removed the backWup I installed from the early training here. Did a search for WPbackup which showed 4 stars and installed it.

It backs up to my website and defaults to 11 pm daily. Selected the run now option and everything appears to be working now.

Thanks to each one of you for you support. Love you all.

First step try this
deactivate the plugin and re activate it again
Have you just upgraded to WordPress 4.0
Secondly deactivate each of the other plugins one at a time because it sounds like there is a conflict going on
So deactivate each plugin one at a time then see if the problem goes away then you will no what the conflict is
Best of luck

Barry

Great post!

It is basically telling you it can't create the folder. It might have to do with where you are trying to creat this folder. I would log out ,then reload and try again. If u still get this message; see if you can email it to yourself, or down load it to your computer. At least that way you will have a back up.

If you have to put in a Support Ticket, those guys are great.

Not sure if this is correct, but it may be that your file space on the server has all been used up. If you are not down loading and then deleting backups this can be an issue.

I wish I could help you, Brenda. I backed up manually using Kyle's training on the export feature. https://my.wealthyaffiliate.com/training/wa-affiliate-bootcamp-content-keywords-and-conversions/backing-up-your-website

Good Luck!

Not sure on that one Brenda, sorry.

Guess we'll both watch someone point out the obvious that our eyes are refusing to see. I remember you admitting to the same "eye problem" I have.

Lol, its right in front of your face...

Hello,
I can't provide you with an answer personally. However, perhaps this blog from Marion might help: https://my.wealthyaffiliate.com/mblack/blog/backup-your-database-before-upgrading-wordpress
All the best,
Brandon

Yep it would have helped, but my problem is WPbackup USED to work and now doesn't. When I found out it wasn't working because of a cron problem???? the explanation said something about no (or low) traffic being the problem. I have NO traffic, so that explains why the automatic portion no longer works.

This is a new error when I try to select "run now".

I'm sure it's an obvious thing and I'm not seeing it. However, I'm not the only one that will learn here. I know I've had SO many answers before I got frustrated enough to ask myself.

Thanks anyway Brandon. Good link, but not the problem I'm having.

See more comments

asked in
Everything Wordpress
Updated

I was reading a post today about backup plugins. Anyway, I went into my site and tried to verify that my backups were still working and love and behold, nope.

When I clic

Hope you can get sorted out quickly Brenda. That 1 is a bit too technical for me :(

Some days I have to ask myself, did I really used to work in the computer field or was it all a dream? Today's one of those days!

Don't feel bad. Operating a computer is like driving a car. You may know how to run it, but not necessarily HOW it runs.

Going through that right now as well. Sometimes I "space out" in the truck and have to stop and think about each thing I'm doing. Thank God I traded up to an automatic a few years ago. Actually it was right before the MS starting getting aggressive. Guess some part of me knew something was wrong.

Wow, so much info, hope you get sorted Brenda.

With the support here. Sorting it out is only a matter of time.

If you are hosting at WA then it would be WA

Yeah I suppose I'll have to put in a support ticket. I'm just trying to get it figured out first.
1) I hate to bother someone as busy as they are
2) If I figure it out, I'll remember what I did.
3) It's going to be something really stupid that I did and I want the embarrassment! Yeah, like asking and showing my insanity to the whole world is not going to be embarrassing!

Thanks for hanging in there with me.

I had an Ahhh Haaa moment today with that lingo...its all good just follow the prompts and you should be fine.

Unfortunately, one of the messages that came up said the backup is not working because my wp-cron process isn't running. I understand why it isn't, just not sure what to do about it.

In the meantime, I can use the export tool. That gives me a backup and if I have to do the import (God forbid) I'll deal with it then. The test import I did tonight was NOT pretty so I better get that figured out before I need it.

Thanks for reminding me I'm not the only one that may be a little slow with the lingo. Thought I was the only one going crazy. Nice to know I'm not alone.

You know how WA says ask a question and leave a ? mark after IT, it works the same way when your in a browser...Just ask a question with a ? mark after IT and you may find the answer you are looking for. IT is always there, just have to recognize IT. Think out of the box, all good training comes from within how you perceive to find and recognize what information you are looking for. Got IT...Good Luck!

I remember that trick now. That was years ago. Sometimes i really think if my brain ever kicked in, I'd be dangerous.

Today I had to run to the store, just up the street and around the corner. Well coming back I missed my turn and got LOST. Not five blocks from home in a small town and I got lost. Panic setting in, just not pretty.

Sometimes I swear the brain just goes out to lunch and forgets to come back. Maybe it missed the same turn.

Gotta watch Dr Who on BBC, do I turn right or left that can really screw up the whole program...Lol! Very cool show by the way, gotta love a time traveler in a box, his line of thinking is bigger on the inside...What? Lol.

I never could watch that one. My sense of humor leans more to "mathematical pies don't spoil" When my teacher pulled that one, I totally lost it.. For a month every time he walked in, laughter took me over. Had the whole class laughing asking each other what was so funny, which set me off again. No it's not funny, it was my mood, and the way he was holding his hands. You really had to be there. Anyway, I got the reputation for having no sense of humor. I have one, it's just warped.

Good point and nice that you have a warped sense of humor, that is also important for other means of information...Nice!

Hi Brenda,
The file they're referring to is the wp-config.php. In order to edit this file, you will have to do it via FTP. However, without looking at it I'm not sure exactly what the problem is. What did they tell you to edit in wp-config.php?

This is a copy of the file it linked off to. Something about if this was expected. Don't know if it was expected or not, but somewhere it said if I didn't have traffic this would happen. Probably my queue got filled up with uncompleted backups and it shut down the cron process. (guessing from my long ago Unix days)

Guess I'll try Russ's suggestion, but I'd rather get the plug-in working. I'm "lazy"

---
from the file
define('DISABLE_WP_CRON', true);
In this case, the disabling may be something your web hosting company did

intentionally, so be aware that they may re-disable it. Or, it may be something

that you did intentionally, and you may have set another means of calling

WordPress’s scheduler system, perhaps via your web hosting company’s control

panel. In that case, the message about DISABLE_WP_CRON is to be expected – but

note that it is then your responsibility to make sure that the scheduler is

called frequently enough to process all the jobs scheduled on your site. No

backups, even those scheduled with “Backup Now” will run until the time that

you have set the scheduler system to be called.
----
I don't think it was something my host company shut off. I'm with WA

Thanks for taking time to respond to me.

Hi Brenda,
Personally I use Updraft Plus for backups. It's simple to use, and I've never had any issues. You might give that a go.

Trying to convert to updraft is how I discovered my backups weren't working. Made that change last night but couldn't connect to dropbox so I decided to get some sleep and try again today.

Every time I think I have accomplished something, the world gives me a wake-up call. I am so good at finding new and exciting ways to break things!

That's odd, I've never had an issues connecting Dropbox. Let me know if you need help.

I changed nothing, but it's working this morning. go figure. One step forward, two steps back. Still got that cron error, but that's not critical at the moment. got a backup so all is good.

I'll try not to break anything else (today). Thanks.

Where are you seeing the cron error right now?

on the updraft screen when I select to do the backup now.

I remember this training video, don't remember exactly where but I went through it complete with restore. Not pretty, but it's a good backup UNTIL I get the other easier to use one figured out.

Thanks. I've been making it harder than it should be. MS, gotta love it!

I don't use any backup plugin, I always download the files to a backup folder on my desk top computer.

Like with filezilla? My computer background is more multe-user systems and I always felt PC stood for Piece of Crud.

Hence the real reason I have problems with things that make sense. My brain just doesn't work that way. ;-)

I'm making it too hard. Hello, part of the export is download. Duhhhh! to I feel stupid.

LOL OK I feel the same way some time, they do have a mind of their own but now I don't think I could do without one.

Good Luck Brenda, I gave up on WP years ago.

Well it's what they use in the training here and I'm new to this concept I guess I'm saying I don't know any better. :-) What do you use? There are a couple of things I wish it did differently.

Don't get me wrong. WP is a great platform. But there so much to get your head around. So I just pay a little extra and use Weebly
Drop &Drag; web builder. It is something that I am comfortable with.
But as they say "Different folks Different strokes"

I almost went with Weebly because I saw how simple it was to navigate and add stuffs to the site. But I thought we were supposed to use WP here at WA. It's quite confusing, but I'm hoping to get the hang of it.

No not at all, Kyle and Carson have provided WP to you as part as your benefits of paying a monthly subscription but there is no obligation to use it if you don't wish. But as I said WP is a great platform if you take the time and Patience to learn it. I found as you have seen that Weebly is so easy navigate. Thats why it is my personal choice.

Rusty

Putting on my list of things I MIGHT get to. That ToDo list is growing!

If you decide to give Weebly a try let me know and I can help build you a site in just a couple of hours I am a guru at this platform.

Cheers
Rusty
PS. It's Free to try one out.

Does the help with the website include traffic???? hahaha joking. Appreciate it.

Traffic is a breeze

See more comments

I surrender to the wp gurus?

I surrender to the wp gurus?

asked in
Everything Wordpress
Updated

I was reading a post today about backup plugins. Anyway, I went into my site and tried to verify that my backups were still working and love and behold, nope.

When I clic

Hope you can get sorted out quickly Brenda. That 1 is a bit too technical for me :(

Some days I have to ask myself, did I really used to work in the computer field or was it all a dream? Today's one of those days!

Don't feel bad. Operating a computer is like driving a car. You may know how to run it, but not necessarily HOW it runs.

Going through that right now as well. Sometimes I "space out" in the truck and have to stop and think about each thing I'm doing. Thank God I traded up to an automatic a few years ago. Actually it was right before the MS starting getting aggressive. Guess some part of me knew something was wrong.

Wow, so much info, hope you get sorted Brenda.

With the support here. Sorting it out is only a matter of time.

If you are hosting at WA then it would be WA

Yeah I suppose I'll have to put in a support ticket. I'm just trying to get it figured out first.
1) I hate to bother someone as busy as they are
2) If I figure it out, I'll remember what I did.
3) It's going to be something really stupid that I did and I want the embarrassment! Yeah, like asking and showing my insanity to the whole world is not going to be embarrassing!

Thanks for hanging in there with me.

I had an Ahhh Haaa moment today with that lingo...its all good just follow the prompts and you should be fine.

Unfortunately, one of the messages that came up said the backup is not working because my wp-cron process isn't running. I understand why it isn't, just not sure what to do about it.

In the meantime, I can use the export tool. That gives me a backup and if I have to do the import (God forbid) I'll deal with it then. The test import I did tonight was NOT pretty so I better get that figured out before I need it.

Thanks for reminding me I'm not the only one that may be a little slow with the lingo. Thought I was the only one going crazy. Nice to know I'm not alone.

You know how WA says ask a question and leave a ? mark after IT, it works the same way when your in a browser...Just ask a question with a ? mark after IT and you may find the answer you are looking for. IT is always there, just have to recognize IT. Think out of the box, all good training comes from within how you perceive to find and recognize what information you are looking for. Got IT...Good Luck!

I remember that trick now. That was years ago. Sometimes i really think if my brain ever kicked in, I'd be dangerous.

Today I had to run to the store, just up the street and around the corner. Well coming back I missed my turn and got LOST. Not five blocks from home in a small town and I got lost. Panic setting in, just not pretty.

Sometimes I swear the brain just goes out to lunch and forgets to come back. Maybe it missed the same turn.

Gotta watch Dr Who on BBC, do I turn right or left that can really screw up the whole program...Lol! Very cool show by the way, gotta love a time traveler in a box, his line of thinking is bigger on the inside...What? Lol.

I never could watch that one. My sense of humor leans more to "mathematical pies don't spoil" When my teacher pulled that one, I totally lost it.. For a month every time he walked in, laughter took me over. Had the whole class laughing asking each other what was so funny, which set me off again. No it's not funny, it was my mood, and the way he was holding his hands. You really had to be there. Anyway, I got the reputation for having no sense of humor. I have one, it's just warped.

Good point and nice that you have a warped sense of humor, that is also important for other means of information...Nice!

Hi Brenda,
The file they're referring to is the wp-config.php. In order to edit this file, you will have to do it via FTP. However, without looking at it I'm not sure exactly what the problem is. What did they tell you to edit in wp-config.php?

This is a copy of the file it linked off to. Something about if this was expected. Don't know if it was expected or not, but somewhere it said if I didn't have traffic this would happen. Probably my queue got filled up with uncompleted backups and it shut down the cron process. (guessing from my long ago Unix days)

Guess I'll try Russ's suggestion, but I'd rather get the plug-in working. I'm "lazy"

---
from the file
define('DISABLE_WP_CRON', true);
In this case, the disabling may be something your web hosting company did

intentionally, so be aware that they may re-disable it. Or, it may be something

that you did intentionally, and you may have set another means of calling

WordPress’s scheduler system, perhaps via your web hosting company’s control

panel. In that case, the message about DISABLE_WP_CRON is to be expected – but

note that it is then your responsibility to make sure that the scheduler is

called frequently enough to process all the jobs scheduled on your site. No

backups, even those scheduled with “Backup Now” will run until the time that

you have set the scheduler system to be called.
----
I don't think it was something my host company shut off. I'm with WA

Thanks for taking time to respond to me.

Hi Brenda,
Personally I use Updraft Plus for backups. It's simple to use, and I've never had any issues. You might give that a go.

Trying to convert to updraft is how I discovered my backups weren't working. Made that change last night but couldn't connect to dropbox so I decided to get some sleep and try again today.

Every time I think I have accomplished something, the world gives me a wake-up call. I am so good at finding new and exciting ways to break things!

That's odd, I've never had an issues connecting Dropbox. Let me know if you need help.

I changed nothing, but it's working this morning. go figure. One step forward, two steps back. Still got that cron error, but that's not critical at the moment. got a backup so all is good.

I'll try not to break anything else (today). Thanks.

Where are you seeing the cron error right now?

on the updraft screen when I select to do the backup now.

I remember this training video, don't remember exactly where but I went through it complete with restore. Not pretty, but it's a good backup UNTIL I get the other easier to use one figured out.

Thanks. I've been making it harder than it should be. MS, gotta love it!

I don't use any backup plugin, I always download the files to a backup folder on my desk top computer.

Like with filezilla? My computer background is more multe-user systems and I always felt PC stood for Piece of Crud.

Hence the real reason I have problems with things that make sense. My brain just doesn't work that way. ;-)

I'm making it too hard. Hello, part of the export is download. Duhhhh! to I feel stupid.

LOL OK I feel the same way some time, they do have a mind of their own but now I don't think I could do without one.

Good Luck Brenda, I gave up on WP years ago.

Well it's what they use in the training here and I'm new to this concept I guess I'm saying I don't know any better. :-) What do you use? There are a couple of things I wish it did differently.

Don't get me wrong. WP is a great platform. But there so much to get your head around. So I just pay a little extra and use Weebly
Drop &Drag; web builder. It is something that I am comfortable with.
But as they say "Different folks Different strokes"

I almost went with Weebly because I saw how simple it was to navigate and add stuffs to the site. But I thought we were supposed to use WP here at WA. It's quite confusing, but I'm hoping to get the hang of it.

No not at all, Kyle and Carson have provided WP to you as part as your benefits of paying a monthly subscription but there is no obligation to use it if you don't wish. But as I said WP is a great platform if you take the time and Patience to learn it. I found as you have seen that Weebly is so easy navigate. Thats why it is my personal choice.

Rusty

Putting on my list of things I MIGHT get to. That ToDo list is growing!

If you decide to give Weebly a try let me know and I can help build you a site in just a couple of hours I am a guru at this platform.

Cheers
Rusty
PS. It's Free to try one out.

Does the help with the website include traffic???? hahaha joking. Appreciate it.

Traffic is a breeze

See more comments

asked in
Getting Started
Updated

I remember seeing a post from a lady who had deleted pictures on her PC and they disappeared from her website. I was under the impression they were stored in wordpress on my si

Hi. Dropbox has worked for me really good for storing files. It's free and you can even share folders if you wish. Now... in my opinion is much better if you have an external HD and store there all important stuff you have in your computer. It's the best and safest way I think.
I hope you find your best solution!

External hard drive are great,
howvever, they are electronics and they also crash.
I personally lost a great deal of inof when my external
hard drive crashed out of the blue.
Now I use Google Drive which you can also share files
with you close friends and family from

Great info Ken! I didn't know about google Drive... How does it work?

It work great never had a problem with it.
If you have a gmail account you already have access to the free deal.
$1.99 a month give you all you need.

Gisela, just go to your gmail account.
At the top right you will see a square box made of dots.
Click on it and find Google Drive. Open that and follow
the instructions. Dowload to your hard drive so you can
add content files, pictures etc. That is all there is to it.
It is Free. If you need to upgrade the $1.99 is all you will use.

GREAT! Thanks Ken! Will check on it!