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About 15 mins ago W was fine and created a new post. I went to get back in and can't get to the sites nor send a ticket to site support.
I know we had this same issue a few d
Issue logging into to websites plus can't send site support tickets?
About 15 mins ago W was fine and created a new post. I went to get back in and can't get to the sites nor send a ticket to site support.
I know we had this same issue a few d
Hi All Carson asked me to test the ticket part so hopefully this is working. At least I got to this stage let me know you got this please.
Thanks
Hi Andre, yes your ticket was routed to the community as it's not about a Website Technical issue - so it seems to be working as you were unable to access this page before.
Hi Carson
I just sent a ticket to site support regarding website this time and also to let them know this was a test message.
It went through so just waiting for a response but should good to go
Andre
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Issues loggin into to site support and sending ticket?
Hi All Carson asked me to test the ticket part so hopefully this is working. At least I got to this stage let me know you got this please.
Thanks
Hi Andre, yes your ticket was routed to the community as it's not about a Website Technical issue - so it seems to be working as you were unable to access this page before.
Hi Carson
I just sent a ticket to site support regarding website this time and also to let them know this was a test message.
It went through so just waiting for a response but should good to go
Andre
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Is anyone having issues logging into their website and also dealing with site support?
I went to websites then site manager as usual but it just keeps loading and doesn't do
Yep. Bug issues. I can’t get in either. So, I updated an old ticket to include new issues. Hopefully, site support sees it.
Thank you at least it is good to know I am not the only one. I Also used an old ticket so hopefully they will see that and get to work with whatever issues they are having.
As for Kyle and Carson it is 12.50 am at the moment so they may not see or respond as yet unless they are still burning the candles at both ends.
Andre
Thanks you hopefully they will see it quickly if still awake. Or site support can see the messages with the old tickets given to them.
All we can do now is wait and see
Just to let you know that the abilty to send a ticket to site support is working now as well as being able to get to the websites and log in.
So I cheated,
I used my last ticket to update support.
If you are a Trekkie call it the Kobayashi Maru. You win by changing the rules
Michael
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Issues with logging to websites and site support?
Is anyone having issues logging into their website and also dealing with site support?
I went to websites then site manager as usual but it just keeps loading and doesn't do
Yep. Bug issues. I can’t get in either. So, I updated an old ticket to include new issues. Hopefully, site support sees it.
Thank you at least it is good to know I am not the only one. I Also used an old ticket so hopefully they will see that and get to work with whatever issues they are having.
As for Kyle and Carson it is 12.50 am at the moment so they may not see or respond as yet unless they are still burning the candles at both ends.
Andre
Thanks you hopefully they will see it quickly if still awake. Or site support can see the messages with the old tickets given to them.
All we can do now is wait and see
Just to let you know that the abilty to send a ticket to site support is working now as well as being able to get to the websites and log in.
So I cheated,
I used my last ticket to update support.
If you are a Trekkie call it the Kobayashi Maru. You win by changing the rules
Michael
See more comments
It is working now site support got the issues sorted out.