Think, If I remember right, she need a plugin who except the url's, if she had still a problem with WP, she must contact support on her manager / login page, they will help to sort the problem out.

Steve, wish I can help more, but this one I have no clue!

No doubt Sarah will have received help by now. However, I've sent her a PM offering help if she needs it.

Hi Steve, please check this out...

http://r.search.yahoo.com/_ylt=A2oKmKtWHXtYYQQAzl_J1yU5;_ylu=X3oDMTByaW0wdmlxBGNvbG8Dc2czBHBvcwMyBHZ0aWQDBHNlYwNzcg--/RV=2/RE=1484492247/RO=10/RU=http://www.youtube.com/watch?v=RCwEaz2do2s/RK=0/RS=v3Ptf0K8iHdiodQAWdf.WRp3pOs-

Cheers from Frederick

I have pm'd her and placed a remark on her link blog. I hope this helps her.

sorry i am having the same problem

I would definitely recommend that you upgrade to Windows 10 and use it paid as available in your country. Mailware and all that may be included with slows down your computer and still be you risk being hacked. It is my position on it. There are certainly some who believe they have a free solution that might be just as good. But I have a son who pulls all sorts of games down to his computer and so far not succeed to pull something with virus

AVG.

The free upgrade program to windows 10 ended a while ago for all those who are not aware.

https://support.microsoft.com/en-gb/help/12435/windows-10-upgrade-faq

Avast is good paid or unpaid. If you fancy industry standard software, use ESET Internet Security. A lot of big companies use it and it's not too expensive.

Hi Steve.

If you are looking for a free antivirus solution i would recommend Avast or AVG. I used them for many years before i switched to Bullguard. I found as a software engineer i need something with a bit more "muscle". As a solution for a free antivirus i would go with Avast or AVG.

In regards to Win XP, Microsoft has stopped supporting WinXP and i would recommend updating to Windows 10, from my knowledge it shouldn't be a problem to update to Win 10.

Thank you and all the best.
Tomasz

When it comes to AV you get what you pay for I'm afraid. I have found eset nod32 to be pretty good.. Not the most expensive either.

Never had any problems with Avira.

Sophos is one of the leading business antivirus tools (not free!) however for personal, private use they do offer the fully functional package free of charge to anyone.

Hi Steve,
Avast or AVG are good free antivirus programs. I have used both of them with success.
Kathy

Why don't you upgrade to win 10? It's free. As far as all the free anti virus software gpes, I've tried everything and this is the best set up I've come up with as so many of the free anti virus drain your pc energy and overload it (suck all the ram).

I use :

1. Windows defender that comes with windows for real time anti virus protection.

2. Win firewall that also comes with windows for protection.

3. Super spykill (i think its called) gets rid of all the spyware other software doesn't detect and it's free.

4. Malware bytes that scans and detects malware that windows defender won't detect.

5. Ccleaner which cleans up all the junk and temp files from your hard drive.

6. Glary utilities which is great for maintaining your pc.


All of the above are free. I only use the free versions and am yet to get a virus or any malware on my 2 year old asus zenbook pro.

Whenever i download something i always scan it with win defender before opening the file to make sure it's clean.


P.S. ive tried AVG and Avira and security essentials and they all suck the life out of your pc. You don't need them.

P.P.S. Having win xp is not good neither. Since microsoft stopped supporting it, it is very vulnerable and you could be experience performance issues as well as ther hasnt been an update for so long.


P.P.P.S. I strongly suggest updating to windows 10. It's faster as well.


I hope this helps!

Emrah

I used Avast until I upgraded to Windows 10, now I'm using the built-in Windows Defender. I also have Malwarebytes premium (not free). I recommend Avast.

Hi, Steve, you can try this with Gmail, hope iit helps.

Mouse over the Settings menu icon and select Settings.(Normally the cog at the top right-hand corner).

Click Filters and then Add.

Enter a Filter Name.

Either. enter the domain of the email you want to whitelist in the Sender field, or

Select Inbox as the folder to deliver the email to.

Click Save and then click Save again.

Unfortunately, I have no idea. However, I would be interested to know how it works out.

What are you using for an emailer? I have had filters on both G-Mail and Outlook for some reason turn on. I had to go in and change them. WA may have been set to junk or spam.

You should be able to change directions from spam folders to all mail in your account settings!

Hi Steve,
Not sure what mail service you use. Try going to your spam folder, select all that you want saved. Select move to inbox. Hope this helps.

Regards,
Jerome

Steve, open your spam folder and see if you can mark something as not spam thus sending it back to your original in box. You may have to do it with every good message until all the good are all out of there.
Barbara

It all depends on which email client you're using Steve. Google "white list outlook email" or "white list gmail" (or whatever you're using) to get possible solutions. With some email clients you can just go to your junk folder and mark the emails as "not spam". Maybe adding WA's email address to your contacts will work.

I am definitely no expert on the matter. What I would try is check off one of the WA emails in the spam folder then check the NOT SPAM box. I hope that helps.

It sounds like you may have inadvertently flagged a WA message as spam. You may want to try adding the WA sending address to your Contacts list. That's worked for me with hotmail when I've accidentally marked a message as junk.

Hi Steve.. I am not sure. Don't want any experiments and you know why...lol ... Try to go to Account settings- there is Email Notification Setting section there. Try to see what you can do there. :))