Hi Irv, the answer is, he cannot...he is using an SR site to test out with...thus no FTP...Thus the training/links on how to backup with, verify with and fix FTP issues are moot, as he has no FTP capability.

Neil

Thanks Marion! :-)

I would place a re: to send him over to you, Marion, you're the best!

Thanks Loes.

Yes, that is correct Neil!

I just needed someone to confirm as I don't believe this small but important info was included in the training!

Thanks for confirming.

Much appreciated.

Edu

I agree, I already had a conflab of sorts with the author over it, before she posted it, but she preferred to bask in the sunlight of ignorance...

And she got shirty when I also pointed out I could not find my FTP details, but again appears not to have taken this on board as you have also discovered it is still missing.

Part of the original discussion with one of the guys who was having problems before she posted training is here Important to remember when uploading images Again I accept people need a way forward, but this was not really a fix, more like a band-aid to a more fundamental issue.

I also accept that Nicole is learning her craft in becoming a trainer and producing concise yet detailed guidance, and I wish her well in this, and I also accept she did finally take note of some of the stuff that was said to her, and she has indeed improved the training from it first outing, but she needs to be a bit more thorough if she is going to be producing training sections, which I am sure will come with experience.

WA need to address this properly and get the backend and transport issues fixed.

Neil

This is a poor show of someone who would like to become a top trainer in WA.

If people want to train, they need to include important info so that the training is accurate, syccint and correct.

Thanks for your input, much appreciated.

Edu

Nah, Neil, I think you're the one who got shirty on me for no apparent reason.

For anyone interested, here's the conversation. Your Own Domain, Your Brand. Keep up the good work, Neil! :)

:-| Nicole you already had all the information in the thread.

You just refused to take it on board at the time and then went ahead with telling people that this was a WP issue and that WP had issues with images above 1024px, and that the file Phat was trying to upload was just way too big, all of which are just not true.

And then saying oh yeah I forgot to mention that, like you already knew and it had just slipped your mind, or not mentioning you can adjust WP compression so you can reduce grains in blown up files if you limit the px count, and of course, the reason TA started this question, leaving out a bucket load of people who do not have access to FTP because they are using SR.

As I said, this and much more, such as long file names not being fixable by using FTP, double extensions, which I showed you was not actually problem for WP. All are mentioned within, along with a few other things, at some point, and some of these, you had posted in your training, and again some of these are misleading at best.

Also, the mention re-FTP details I was hoping you would take the hint and would add a mention to your training about SiteRubix sites not being able to do this, instead you made some statement about me thinking it was your fault or if I thought it was a backend issue or it could be my own connection.

And then you added the stuff about SR sites to the thread after you realised your mistake.

Regarding the backend/server issues you refer back to in that thread, having access to cPanel or any other hosting panel would likely not help Nicole, this is clearly an issue to do with something like PHP limits on the shared hosting or transport issues, or similar, which is why we should be pressing WA, as a service level issue.

And the thread I posted from PhatPilgrims blog was to highlight that changing the image settings inside WP will not fix this issue and is temporary at best and rather hit and miss, as he himself discovered the very next day. There are some useful URLs in there too, which can help resize and compress files, which may negate the need for FTP, which is of course very useful for SR users.

Also, I did an upload test with him to eliminate his own network and PC, by providing him with an account on a WordPress site located on another server, and show it was a WA issue and not a WordPress issue.

We did this in the hope he could contact the Tech Support having eliminated his own equipment from the equation because this is an issue that should be addressed by WA, as I had and have already said on a number of occasions and it would be more prudent to press the issue with them.

We also passed him a couple of URLs to help with his image sizing and compression.Which may have helped him at the time, whether he still uses these or not I do not know.

I tried very hard to get him to a proper resolution and help highlight the real issues as they were, and along with a couple of other people who threw in some suggestion, though not a full resolution, he was back on his way, which is all I actually wanted from the episode.

With regards to your training, I advised Phat to try it as the FTP stuff could work out for him, which is also visible in the thread, he already knew that the sizing was a flaky method, and the double extension was a not actually an issue for him, so he knew to ignore them and we eliminated the potential long file names during an upload test. Hopefully, this helped to get him on his way too, but whether he did or not I do not know.

I see that you have made some changes to the training, such as adding URLs for resizing and compression, which are positive and which I have mentioned, but unfortunately, you have still missed out the FTP Site Rubix mention at this point, and it was someone else who brought this up.

I see also that you have indeed helped a fair few folks too, which is great, and I genuinely hope that you are going well with your training, which I have also mentioned.

I also mention I agree the workaround you offer helps others get moving, despite it being a band-aid to a bigger problem, and that this is a good thing in some ways, and this HHTP issue is something that WA should address.

And, yet, here you are again Nicole, with absolutely nothing at all good or useful to say.

Just add the mention Nicole and move on.

Goodbye

Neil