Posts
124
Questions
89
My bank asked me to find out what the second charge from WA merchant was when I bought a domain - I'm not used to seeing two charges, the second one works out around a dollar?<
Any domain I buy gets charged a conversion fee from USD to AUD of around a few cents. It's weird that your bank would ask you what it was for though, as conversion fees are bank charges.
That is a conversion fee charged by your bank, we only charge what we say we are going to charge. Some banks charge additional fees on the backs of their users.
it was the bank that rang me said it was the merchant ID of WA on both charges, and they put a block on the card...it's weird that WA showed up twice on the bank statement, conversion fees don't usually. I got it unlocked but their system is confused somehow
if the money is taken directly from your bank - do they charge a conversion fee - if not within the US...
i know mine does....
the charge came from WA as a second charge, bank blocked my card to ask me then told me to find out so it's not them. They said it's the same merchant id number...very unusual
i would go through wealthyaffiliate.com/contact and choose billing...it goes through to Kyle...
and they should sort it...hopefully a glitch...but shouldn't be there...
i hope you get it sorted....
glad you bank is looking out for you - hopefully the main payment went through or your domain is not paid for...
yes Kyle answered and thought it was a conversion fee - but definitely two charges from WA, so perhaps the bank has got too 'high tech' all this automation has gone nuts
See more comments
Buying domains second charge for around a dollar?
My bank asked me to find out what the second charge from WA merchant was when I bought a domain - I'm not used to seeing two charges, the second one works out around a dollar?<
Any domain I buy gets charged a conversion fee from USD to AUD of around a few cents. It's weird that your bank would ask you what it was for though, as conversion fees are bank charges.
That is a conversion fee charged by your bank, we only charge what we say we are going to charge. Some banks charge additional fees on the backs of their users.
it was the bank that rang me said it was the merchant ID of WA on both charges, and they put a block on the card...it's weird that WA showed up twice on the bank statement, conversion fees don't usually. I got it unlocked but their system is confused somehow
if the money is taken directly from your bank - do they charge a conversion fee - if not within the US...
i know mine does....
the charge came from WA as a second charge, bank blocked my card to ask me then told me to find out so it's not them. They said it's the same merchant id number...very unusual
i would go through wealthyaffiliate.com/contact and choose billing...it goes through to Kyle...
and they should sort it...hopefully a glitch...but shouldn't be there...
i hope you get it sorted....
glad you bank is looking out for you - hopefully the main payment went through or your domain is not paid for...
yes Kyle answered and thought it was a conversion fee - but definitely two charges from WA, so perhaps the bank has got too 'high tech' all this automation has gone nuts
See more comments
Since quitting Avast cleanup premium they left me wide open to apps being installed every day on my computer - it's like getting shat on because you didn't continue subscribing
I had some problems, which were solved by my computer guy, now Avast keep asking me to renew??
I would consult with their docs or ask their support. You may want to ask their support to remove you from marketing. That's what causing the issue I believe.
so you haven't solved it yourself at all and are guessing and the age old problem that now my question is 'answered' but not answered and less likely to been seen...
*the age old problem of ambassadorship at WA...
See more comments
How to turn off push to install?
Since quitting Avast cleanup premium they left me wide open to apps being installed every day on my computer - it's like getting shat on because you didn't continue subscribing
I had some problems, which were solved by my computer guy, now Avast keep asking me to renew??
I would consult with their docs or ask their support. You may want to ask their support to remove you from marketing. That's what causing the issue I believe.
so you haven't solved it yourself at all and are guessing and the age old problem that now my question is 'answered' but not answered and less likely to been seen...
*the age old problem of ambassadorship at WA...
See more comments
Site support still giving me 'we will respond soon' messages going on hours now, the ddos is over according to Carson, it would have taken a short time to restore the entire we
The site support said that they are working on the issue. It will help if we trust them and be patient.
they got back to me 4 hours later to say it's fixed, most [or all of the] people on my question were back in directly after the ddos attack was over
Hi
Is this relating to your other question?
. Why am I getting bad gateway can't log in?
it's relating to what Carson said on that ...he was very surprised seeing as the server was restored hours ago and thought site support would fix it hours ago...so is it just me or are others out too
something extra seemed to happen to my site, when the ddos attack was over people started saying they got back in, I'm just in 4 hours later [!] that is how long it just took site support to tell me it's working now...Carson was surprised it hadn't been back, some major gremlin...
See more comments
Anyone else still waiting on site support to reply to login?
Site support still giving me 'we will respond soon' messages going on hours now, the ddos is over according to Carson, it would have taken a short time to restore the entire we
The site support said that they are working on the issue. It will help if we trust them and be patient.
they got back to me 4 hours later to say it's fixed, most [or all of the] people on my question were back in directly after the ddos attack was over
Hi
Is this relating to your other question?
. Why am I getting bad gateway can't log in?
it's relating to what Carson said on that ...he was very surprised seeing as the server was restored hours ago and thought site support would fix it hours ago...so is it just me or are others out too
something extra seemed to happen to my site, when the ddos attack was over people started saying they got back in, I'm just in 4 hours later [!] that is how long it just took site support to tell me it's working now...Carson was surprised it hadn't been back, some major gremlin...
See more comments
Hi guys, I'm waiting two hours on site support with no response but I can't log in at all, this site has so many gremlins I don't get it...
Update: ok I realise it's not
Hey Mary,
Tonight we experienced a DDos attack on one of our servers which took the server totally offline. It was a large scale flood of traffic on a particular website hosted on this server. While we dealt with the attack the sites on this server would have experienced "Bad Gateway" errors as the server was simply overwhelmed.
We were able to get the attack under control and the site that was being attacked is now on a server that will not affect other sites.
If you're still experiencing any issues, please create a SiteSupport ticket and we can help you out from there.
Carson
I wonder who the unlucky sod was whose site was at the center of it all...my site is still not accessilbe...[!]
Please create a SiteSupport ticket so that we can investigate, perhaps not related to the DDoS attack on the one server because that server has been back up and running for the past few hours already.
There is something going on in the background,
Although I can log into my website... when i am trying to make an edit and save something.. it ain't happening...
I am sure they will sort it asap though... they normally solve issues like this pretty quick!
Chris
Thanks Chris, yes when Timotheus mentioned his two sites I suspect something very serious indeed going on in the background - at first I thought it was just me as I'd had so many unusual gremlins with this site but right now I think some folks probably working hard in the background alright with a server [!]
OK cool... My issues now seem to have been resolved... so i hope yours is too :)
Nice to talk to you.. and have a great Christmas
Woops no I'm still bad gateway, I hope my site wasn't the one Carson mentioned! lol
yes, it's nearly the big day, have a great one! :)
Sorry to hear, normally if somethings going to go wrong, I'll find it lol.
Hopefully will be fixed soon
See more comments
Why am I getting bad gateway can't log in?
Hi guys, I'm waiting two hours on site support with no response but I can't log in at all, this site has so many gremlins I don't get it...
Update: ok I realise it's not
Hey Mary,
Tonight we experienced a DDos attack on one of our servers which took the server totally offline. It was a large scale flood of traffic on a particular website hosted on this server. While we dealt with the attack the sites on this server would have experienced "Bad Gateway" errors as the server was simply overwhelmed.
We were able to get the attack under control and the site that was being attacked is now on a server that will not affect other sites.
If you're still experiencing any issues, please create a SiteSupport ticket and we can help you out from there.
Carson
I wonder who the unlucky sod was whose site was at the center of it all...my site is still not accessilbe...[!]
Please create a SiteSupport ticket so that we can investigate, perhaps not related to the DDoS attack on the one server because that server has been back up and running for the past few hours already.
There is something going on in the background,
Although I can log into my website... when i am trying to make an edit and save something.. it ain't happening...
I am sure they will sort it asap though... they normally solve issues like this pretty quick!
Chris
Thanks Chris, yes when Timotheus mentioned his two sites I suspect something very serious indeed going on in the background - at first I thought it was just me as I'd had so many unusual gremlins with this site but right now I think some folks probably working hard in the background alright with a server [!]
OK cool... My issues now seem to have been resolved... so i hope yours is too :)
Nice to talk to you.. and have a great Christmas
Woops no I'm still bad gateway, I hope my site wasn't the one Carson mentioned! lol
yes, it's nearly the big day, have a great one! :)
Sorry to hear, normally if somethings going to go wrong, I'll find it lol.
Hopefully will be fixed soon
See more comments
yes subscription renewed, lapsed a couple of days as I was being given free office with a course but when the small print said uninstall visual studio it got hairy so I went back to paying them but then the bug hit = just pops up every time I go to open word or excel
I think you'll need to un-install office & re-install. Un-install via Control Panel - Programs & Features - Office 365 (un-install). Reboot , then login to your Office 365 account and install again from there.
done twice already! and install takes over an hour...never seen it in all my years with them but they are smug about it, say they know it's out there happening to people...and good luck with that!
That shouldn't happen. Which version of Windows are you using? I'm a qualified IT Technician and normally a full re-install does the trick. Is it Microsoft Support you are communicating with?
see the comment further up, someone had to do something real tricky also microsoft have admitted on their site the pop up box is something their end but the others at least seem to only have to click it every time, I'm not getting in at all to word. I can't get through to actual support just their arms length 'help'
Hi
You may check below resources
https://docs.microsoft.com/en-us/office365/troubleshoot/licensing/determine-office-license-type
https://support.microsoft.com/en-us/office/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759
https://support.microsoft.com/en-us/office/what-microsoft-365-business-product-or-license-do-i-have-f8ab5e25-bf3f-4a47-b264-174b1ee925fd
it's a renewed subscription, the pop up box is every time word is opened and goes nowhere, they don't offer any chance to click anything but thanks for all the links
they are one of those superbig tech companies that don't give a damn about folks, so support is doled out to links that aren't that useful...they have been smug enough to say they know some people are plagued by a bug, but I got the impression they at least got into their files before it asked them to sign next time...
Disconnecting from the Internet will not work, the Internet is required to install Office 365.
See more comments
Microsoft office anyone find where to click for the license?
going in circles here, this
yes subscription renewed, lapsed a couple of days as I was being given free office with a course but when the small print said uninstall visual studio it got hairy so I went back to paying them but then the bug hit = just pops up every time I go to open word or excel
I think you'll need to un-install office & re-install. Un-install via Control Panel - Programs & Features - Office 365 (un-install). Reboot , then login to your Office 365 account and install again from there.
done twice already! and install takes over an hour...never seen it in all my years with them but they are smug about it, say they know it's out there happening to people...and good luck with that!
That shouldn't happen. Which version of Windows are you using? I'm a qualified IT Technician and normally a full re-install does the trick. Is it Microsoft Support you are communicating with?
see the comment further up, someone had to do something real tricky also microsoft have admitted on their site the pop up box is something their end but the others at least seem to only have to click it every time, I'm not getting in at all to word. I can't get through to actual support just their arms length 'help'
Hi
You may check below resources
https://docs.microsoft.com/en-us/office365/troubleshoot/licensing/determine-office-license-type
https://support.microsoft.com/en-us/office/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759
https://support.microsoft.com/en-us/office/what-microsoft-365-business-product-or-license-do-i-have-f8ab5e25-bf3f-4a47-b264-174b1ee925fd
it's a renewed subscription, the pop up box is every time word is opened and goes nowhere, they don't offer any chance to click anything but thanks for all the links
they are one of those superbig tech companies that don't give a damn about folks, so support is doled out to links that aren't that useful...they have been smug enough to say they know some people are plagued by a bug, but I got the impression they at least got into their files before it asked them to sign next time...
Disconnecting from the Internet will not work, the Internet is required to install Office 365.
See more comments
Kyle got you covered here.