About MozMary
Rank 6321
16,781 followers Joined September 2014
------------------ *update on the 20 week challenge - it seems I took on a war not a niche! I spent 7 months helping peeps all over

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126

Questions

89

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asked in
Getting Started

My bank asked me to find out what the second charge from WA merchant was when I bought a domain - I'm not used to seeing two charges, the second one works out around a dollar?<

Kyle got you covered here.

Any domain I buy gets charged a conversion fee from USD to AUD of around a few cents. It's weird that your bank would ask you what it was for though, as conversion fees are bank charges.

That is a conversion fee charged by your bank, we only charge what we say we are going to charge. Some banks charge additional fees on the backs of their users.

it was the bank that rang me said it was the merchant ID of WA on both charges, and they put a block on the card...it's weird that WA showed up twice on the bank statement, conversion fees don't usually. I got it unlocked but their system is confused somehow

if the money is taken directly from your bank - do they charge a conversion fee - if not within the US...
i know mine does....

the charge came from WA as a second charge, bank blocked my card to ask me then told me to find out so it's not them. They said it's the same merchant id number...very unusual

i would go through wealthyaffiliate.com/contact and choose billing...it goes through to Kyle...
and they should sort it...hopefully a glitch...but shouldn't be there...
i hope you get it sorted....
glad you bank is looking out for you - hopefully the main payment went through or your domain is not paid for...

yes Kyle answered and thought it was a conversion fee - but definitely two charges from WA, so perhaps the bank has got too 'high tech' all this automation has gone nuts

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Buying domains second charge for around a dollar?

Buying domains second charge for around a dollar?

asked in
Getting Started

My bank asked me to find out what the second charge from WA merchant was when I bought a domain - I'm not used to seeing two charges, the second one works out around a dollar?<

Kyle got you covered here.

Any domain I buy gets charged a conversion fee from USD to AUD of around a few cents. It's weird that your bank would ask you what it was for though, as conversion fees are bank charges.

That is a conversion fee charged by your bank, we only charge what we say we are going to charge. Some banks charge additional fees on the backs of their users.

it was the bank that rang me said it was the merchant ID of WA on both charges, and they put a block on the card...it's weird that WA showed up twice on the bank statement, conversion fees don't usually. I got it unlocked but their system is confused somehow

if the money is taken directly from your bank - do they charge a conversion fee - if not within the US...
i know mine does....

the charge came from WA as a second charge, bank blocked my card to ask me then told me to find out so it's not them. They said it's the same merchant id number...very unusual

i would go through wealthyaffiliate.com/contact and choose billing...it goes through to Kyle...
and they should sort it...hopefully a glitch...but shouldn't be there...
i hope you get it sorted....
glad you bank is looking out for you - hopefully the main payment went through or your domain is not paid for...

yes Kyle answered and thought it was a conversion fee - but definitely two charges from WA, so perhaps the bank has got too 'high tech' all this automation has gone nuts

See more comments

asked in
Getting Started

Since quitting Avast cleanup premium they left me wide open to apps being installed every day on my computer - it's like getting shat on because you didn't continue subscribing

I had some problems, which were solved by my computer guy, now Avast keep asking me to renew??

I would consult with their docs or ask their support. You may want to ask their support to remove you from marketing. That's what causing the issue I believe.

so you haven't solved it yourself at all and are guessing and the age old problem that now my question is 'answered' but not answered and less likely to been seen...
*the age old problem of ambassadorship at WA...

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How to turn off push to install?

How to turn off push to install?

asked in
Getting Started

Since quitting Avast cleanup premium they left me wide open to apps being installed every day on my computer - it's like getting shat on because you didn't continue subscribing

I had some problems, which were solved by my computer guy, now Avast keep asking me to renew??

I would consult with their docs or ask their support. You may want to ask their support to remove you from marketing. That's what causing the issue I believe.

so you haven't solved it yourself at all and are guessing and the age old problem that now my question is 'answered' but not answered and less likely to been seen...
*the age old problem of ambassadorship at WA...

See more comments

asked in
The Wealthy Affiliate Platform
Updated

Site support still giving me 'we will respond soon' messages going on hours now, the ddos is over according to Carson, it would have taken a short time to restore the entire we

Is everything OK now.
If not I would just ask for a status update from SiteSupport.

I had this problem last night but all fixed about an hour later

I can't even send a message or ask a question! Good luck with your situation!

websites tab, scroll to bottom site support?

The site support said that they are working on the issue. It will help if we trust them and be patient.

are you also having issues as the ddos is fixed, so they said

I have been experiencing the same issue, but it is now fixed.

they got back to me 4 hours later to say it's fixed, most [or all of the] people on my question were back in directly after the ddos attack was over

Hi

Is this relating to your other question?

.

it's relating to what Carson said on that ...he was very surprised seeing as the server was restored hours ago and thought site support would fix it hours ago...so is it just me or are others out too

something extra seemed to happen to my site, when the ddos attack was over people started saying they got back in, I'm just in 4 hours later [!] that is how long it just took site support to tell me it's working now...Carson was surprised it hadn't been back, some major gremlin...

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Anyone else still waiting on site support to reply to login?

Anyone else still waiting on site support to reply to login?

asked in
The Wealthy Affiliate Platform
Updated

Site support still giving me 'we will respond soon' messages going on hours now, the ddos is over according to Carson, it would have taken a short time to restore the entire we

Is everything OK now.
If not I would just ask for a status update from SiteSupport.

I had this problem last night but all fixed about an hour later

I can't even send a message or ask a question! Good luck with your situation!

websites tab, scroll to bottom site support?

The site support said that they are working on the issue. It will help if we trust them and be patient.

are you also having issues as the ddos is fixed, so they said

I have been experiencing the same issue, but it is now fixed.

they got back to me 4 hours later to say it's fixed, most [or all of the] people on my question were back in directly after the ddos attack was over

Hi

Is this relating to your other question?

.

it's relating to what Carson said on that ...he was very surprised seeing as the server was restored hours ago and thought site support would fix it hours ago...so is it just me or are others out too

something extra seemed to happen to my site, when the ddos attack was over people started saying they got back in, I'm just in 4 hours later [!] that is how long it just took site support to tell me it's working now...Carson was surprised it hadn't been back, some major gremlin...

See more comments

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4-Steps to Success Class
icon
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icon
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icon
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icon
Core “Business Start Up” Training