About Stella45
Rank 1407
1,154 followers Joined November 2018
Today I am saying goodbye to WA. Thank you for an inspirational few years. You have shown me I can do it. All the best to you

Posts

8

Questions

38

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asked in
Everything Wordpress

Hi Guys, what is this and how do I update it?

This is a WordPress issue on my dashboard in WordPress.

------------------------------------------------------------

This message will not affect the operation of your WordPress website.

PHP is something that is updated on the WA servers. WA support has a schedule as to when they will update it. When the server PHP is updated the message will go away.

But you can safely continue using your website..

Hi jghwebbrand,
I asked the Support team to upgrade, and they did.
Thank you very much for your response and support!

You did good by contacting site support. They are always there for you!

Maxine

Great!

One of my websites is running on the outdated version of 7.3.9.

I requested that Site Support update to the 7.4.1 version 2 days ago and have not heard back from them to confirm the update was made.

The following are the replies I received from Site Support:

*************************************************

"We are moving the website to new server, Please do not make any changes to your site. We will update you once the website move is completed."

"please note that we do not make any changes to the hosting of the website without the user's confirmation."

********************************

So, based on the replies I have received from Site Support, I have not updated my website for two days and I am not sure when I can make some necessary updates. And I guess, based on the replies I have received from Site Support, that any further updates to PHP versions for my websites must be requested and confirmed by me.

Eric

I would ask site support what the status is for the PHP update and tell them you received a message that you should not do anything on your site until they contacted you . I am waited 2 days and would like to work on my site. When can I work on my site again?.

Done.............the website is now at the latest PHP version and, according to Site Support, has propagated the Internet and I can now make necessary updates.

I do not feel comfortable with many of the responses from Site Support. How many others out there at Wealthy Affiliate are running their websites on the older 7.3.9 version and have no idea of the newer version of 7.4.16? And does it make any difference if they never give authorization to Site Support to have the latest version of PHP offered at Wealthy Affiliate.

Really, does any of it matter? I think it is time for someone at Wealthy Affiliate to offer explanations on PHP versions. And if Site Support claims that WA members have to authorize to update, do the WA members know this?

It is not that big of a deal.
Eventually all of the servers will be updated.
It doesn't stop your website from working.

I would not make a big deal of this. If people do notice it and ask questions Site Support will respond, but definitely takes additional time on their part because they have to help whoever it is that requests it. Special permission has to be granted when individuals request it because things are not moved as a group.

Site support has a schedule by which they work and do the PHP updates. The update occurs at the server level so when it is time for a server to update, they do all websites on that server. which is much more efficient. And it does not affect people because WA has mirrored servers running so they can flip one on and the other one off when the PHP is updated.

Websites do not stop working because of it. So it is a matter of understanding of all that goes into what site support does to keep things working We have been here for 13 years and site support has a good track record and there is no need to publish a post about this. It all happens behind the scenes as it should..

I hope this helps you gain a better understanding of some of the technical stuff.

I am sure this response will generate some more messages.

Hi, thank you very much for your response and support ... all are solved now.

you will need to talk to site support as it is on the server...
most likely it is not a problem unless one of your plugins or themes are asking you to upgrade....
you will find site support under help at the top...
have fun
phil

Thank you Phil, I appreciate your response!

That was what my site did ... it asked me to upgrade with a red exclamation mark!

I contacted Support and they say they will do it.
---------------------------------------------------------------
Hello

Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.!
--------------------------------------------------------------
Thank you once again

I have approached the Support Team for this in the past as I have had the same issue/warning for a long time.

They simply told me not to worry about it and that i could safely ignore this warning..

Still have the same message today... just that i forgot all about it..

Chris

I had the same response a while back when it was still 7.3 but if you ask them as I did they will update it for you.
Andre

Cool Andre... I will check It out buddy... thanks for the heads up!

No probs Chris
enjoy the rest of your weekend.
Andre

You too man.. nice to hear from you again!

Thank Chris always to catch up with the oldies. Oldies of WA lol
Few more hours to go then off to bed it's just past 10.30 but still heaps more to do on a new post I am working on.
So just in case will say goodnight in advance but will pop in now and then before I head off later.
Andre

Yeah oldie I am ... but young at heart :)

You are lucky heading to bed.. in my timezone it is walking the dog hour :)

Have a great night sir!

Chris

No probs Chris I will be 64 soon so know how you feel but always young at heart even though the body wants to have it say at times.
Enjoy your day and no need for Sir I have yet to be knighted by the Queen.
Take care and enjoy the dog walk hour.
Andre

haha.... not worries man... enjoy the rest of your weekend buddy :)

Hi Chris, I sent an ticket to the Support Team and this was their response

Hello
Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.

Thank you so much for your reply and support!

Yes I got the same message when I asked so confirm for them to do so and it will be done.

It doesn't take long either.

Andre

Thank you Andre!

You are welcome, Stella.

Hey Andre & Stella..

Yes I followed this up and after giving the OK for the server change.. they updated all mine without any issue... just to give you the follow up :)

Chris

Awesome to hear all it takes is a question and now you have the results.
Well done

I'd reach out to support

https://my.wealthyaffiliate.com/websites/support

However, ultimately it is up to site support to update accordingly.

Thank you Abie, will do so!

You're very welcome.

Hi Abie, this was the response I got from the Support Team.
-----------------------------------------------------------
Hello
Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.
-----------------------------------------------------------

Thanks for your support!

That's awesome, thank you for sharing!

So happy for you.

This is something only WA can fix for you. Send a support ticket and ask them to update the PHP to the latest version they have which is I believe 7.4.16 which is what I have that site support updated to.
The one you have still is not an issue as stated but they will update when you ask them
Andre

Thank you so much Andre, will ask them!

You are most welcome Stella.
Enjoy the rest of our weekend and week ahead.
Andre

Just to let you know, I sent a request to the Support Team and this was their response

Hello

Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.

So it is done
Thank you for your advice and support!

Great to hear Stella once it has been updated you can confirm this by going to Site Health then click info from there find the part that states server and click the down arrow it will show you the current PHP you have which should be 7.4.16

Wow, I was just wondering how would I know if it is done! You were reading my mind ...lol!

I will give it another few minutes before I go and check!

Thank you for your advice, Andre!

Most welcome Stella give is a bit of time if it doesn't appear but now you know how to check once done.
Now its time to rest for the night or should I say morning at its nearly 2 am here in Oz
So enjoy your day and goodnight from me

Andre

See more comments

What is php and how do I update my site?

What is php and how do I update my site?

asked in
Everything Wordpress

Hi Guys, what is this and how do I update it?

This is a WordPress issue on my dashboard in WordPress.

------------------------------------------------------------

This message will not affect the operation of your WordPress website.

PHP is something that is updated on the WA servers. WA support has a schedule as to when they will update it. When the server PHP is updated the message will go away.

But you can safely continue using your website..

Hi jghwebbrand,
I asked the Support team to upgrade, and they did.
Thank you very much for your response and support!

You did good by contacting site support. They are always there for you!

Maxine

Great!

One of my websites is running on the outdated version of 7.3.9.

I requested that Site Support update to the 7.4.1 version 2 days ago and have not heard back from them to confirm the update was made.

The following are the replies I received from Site Support:

*************************************************

"We are moving the website to new server, Please do not make any changes to your site. We will update you once the website move is completed."

"please note that we do not make any changes to the hosting of the website without the user's confirmation."

********************************

So, based on the replies I have received from Site Support, I have not updated my website for two days and I am not sure when I can make some necessary updates. And I guess, based on the replies I have received from Site Support, that any further updates to PHP versions for my websites must be requested and confirmed by me.

Eric

I would ask site support what the status is for the PHP update and tell them you received a message that you should not do anything on your site until they contacted you . I am waited 2 days and would like to work on my site. When can I work on my site again?.

Done.............the website is now at the latest PHP version and, according to Site Support, has propagated the Internet and I can now make necessary updates.

I do not feel comfortable with many of the responses from Site Support. How many others out there at Wealthy Affiliate are running their websites on the older 7.3.9 version and have no idea of the newer version of 7.4.16? And does it make any difference if they never give authorization to Site Support to have the latest version of PHP offered at Wealthy Affiliate.

Really, does any of it matter? I think it is time for someone at Wealthy Affiliate to offer explanations on PHP versions. And if Site Support claims that WA members have to authorize to update, do the WA members know this?

It is not that big of a deal.
Eventually all of the servers will be updated.
It doesn't stop your website from working.

I would not make a big deal of this. If people do notice it and ask questions Site Support will respond, but definitely takes additional time on their part because they have to help whoever it is that requests it. Special permission has to be granted when individuals request it because things are not moved as a group.

Site support has a schedule by which they work and do the PHP updates. The update occurs at the server level so when it is time for a server to update, they do all websites on that server. which is much more efficient. And it does not affect people because WA has mirrored servers running so they can flip one on and the other one off when the PHP is updated.

Websites do not stop working because of it. So it is a matter of understanding of all that goes into what site support does to keep things working We have been here for 13 years and site support has a good track record and there is no need to publish a post about this. It all happens behind the scenes as it should..

I hope this helps you gain a better understanding of some of the technical stuff.

I am sure this response will generate some more messages.

Hi, thank you very much for your response and support ... all are solved now.

you will need to talk to site support as it is on the server...
most likely it is not a problem unless one of your plugins or themes are asking you to upgrade....
you will find site support under help at the top...
have fun
phil

Thank you Phil, I appreciate your response!

That was what my site did ... it asked me to upgrade with a red exclamation mark!

I contacted Support and they say they will do it.
---------------------------------------------------------------
Hello

Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.!
--------------------------------------------------------------
Thank you once again

I have approached the Support Team for this in the past as I have had the same issue/warning for a long time.

They simply told me not to worry about it and that i could safely ignore this warning..

Still have the same message today... just that i forgot all about it..

Chris

I had the same response a while back when it was still 7.3 but if you ask them as I did they will update it for you.
Andre

Cool Andre... I will check It out buddy... thanks for the heads up!

No probs Chris
enjoy the rest of your weekend.
Andre

You too man.. nice to hear from you again!

Thank Chris always to catch up with the oldies. Oldies of WA lol
Few more hours to go then off to bed it's just past 10.30 but still heaps more to do on a new post I am working on.
So just in case will say goodnight in advance but will pop in now and then before I head off later.
Andre

Yeah oldie I am ... but young at heart :)

You are lucky heading to bed.. in my timezone it is walking the dog hour :)

Have a great night sir!

Chris

No probs Chris I will be 64 soon so know how you feel but always young at heart even though the body wants to have it say at times.
Enjoy your day and no need for Sir I have yet to be knighted by the Queen.
Take care and enjoy the dog walk hour.
Andre

haha.... not worries man... enjoy the rest of your weekend buddy :)

Hi Chris, I sent an ticket to the Support Team and this was their response

Hello
Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.

Thank you so much for your reply and support!

Yes I got the same message when I asked so confirm for them to do so and it will be done.

It doesn't take long either.

Andre

Thank you Andre!

You are welcome, Stella.

Hey Andre & Stella..

Yes I followed this up and after giving the OK for the server change.. they updated all mine without any issue... just to give you the follow up :)

Chris

Awesome to hear all it takes is a question and now you have the results.
Well done

I'd reach out to support

https://my.wealthyaffiliate.com/websites/support

However, ultimately it is up to site support to update accordingly.

Thank you Abie, will do so!

You're very welcome.

Hi Abie, this was the response I got from the Support Team.
-----------------------------------------------------------
Hello
Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.
-----------------------------------------------------------

Thanks for your support!

That's awesome, thank you for sharing!

So happy for you.

This is something only WA can fix for you. Send a support ticket and ask them to update the PHP to the latest version they have which is I believe 7.4.16 which is what I have that site support updated to.
The one you have still is not an issue as stated but they will update when you ask them
Andre

Thank you so much Andre, will ask them!

You are most welcome Stella.
Enjoy the rest of our weekend and week ahead.
Andre

Just to let you know, I sent a request to the Support Team and this was their response

Hello

Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.

So it is done
Thank you for your advice and support!

Great to hear Stella once it has been updated you can confirm this by going to Site Health then click info from there find the part that states server and click the down arrow it will show you the current PHP you have which should be 7.4.16

Wow, I was just wondering how would I know if it is done! You were reading my mind ...lol!

I will give it another few minutes before I go and check!

Thank you for your advice, Andre!

Most welcome Stella give is a bit of time if it doesn't appear but now you know how to check once done.
Now its time to rest for the night or should I say morning at its nearly 2 am here in Oz
So enjoy your day and goodnight from me

Andre

See more comments

asked in
Website Development & Programming

To give a little background info ... I had two related websites with a joined 49 posts on, I decided to join it all together under a new site created as an umbrella site.
<

Hey Stella,

You may find the following video provides you with the help you seek: Hope this helps you.

Thank you very much Triblu, I appreciate your advice and support!
Will definitely have a look.

Hi Trish, I asked the Support Team and here is the advice they gave me ... thought you will like to know.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

Thank you for your help!

Ahhh... so you want to literally copy over any content on the site you want to move your content too then... and that both sites are hosted on the WA website hosting servers.

Glad you asked SIteSupport then, and thank YOU for sharing what you learned. Much appreciated.

Be cautious with your post rankings. The search engines will be really confused. Have they already crawled your new site and seen the redirects?. If you don't care what happens to your post rankings okay,

Thank you very much for your concern and advice ... will take it in consideration, but not much traffic to worry about yet.
Will rather get the domain in place.

Hey Estelle,

WordPress has a built in Import/Export tool which allows you to do this.

If you go to your WordPress back office and click TOOLS, you'll then see the import and export tabs.

Syed @ WPBeginner has created an in-depth guide on how to do this.

https://www.wpbeginner.com/beginners-guide/how-to-export-a-wordpress-site

Hope that helps.

Partha

Thank you Partha for your advice, will have a look at the link, but I am too scared to push any buttons.

My technical knowledge is not even on any scale.

I did make a backup of the site and posts at Tools,

Think I will rather risk my reputation and contact Support ... hahaha.


Hahahaha, good call...

Yep, if both websites are hosted here, I'm sure they'll be happy to do it, and it should all get done fairly quickly.

Hi Partha here is the easy advice the Support Team gave me, thought you would like to know too.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

Thank you for your support!

I don't think it is possible. Just leave your blog posts as they are now and keep building your business.

Thank you Rubanzema for your advice, but I am still going to investigate further ... not giving up yet!

If data is wiped out and no back up was done, how are you going to achieve the original, it is not possible.

(unless site support does still have a copy)

That's if I understand you correctly.

When you apply the move feature found within site manager, You would need to wait up to 30 days (Kyle's recommendation) for 301 redirects to be completed and for the search engines.

I'd contact site support see if they can assist you

https://my.wealthyaffiliate.com/websites/support

Thank you Abie!

I still have all the old content of 49 posts, I only lost the 8 post on the new site http://GIFTSOFSELFLOVE.COM when Support transfered instead of move it when they helped me to combine.

Will it be possible to cancel the redirecting sign and get to the old site again to move the 49 posts back to http://LETTERSTOMYGRANDDAUGHTER.COM

Does that makes sense???

You may follow up on below resource

https://moz.com/blog/can-you-reverse-a-301-redirect

However, I would still contact site support moving forward.

Thank you very much for your advice Abie!
I will contact support again ... I think they cringe when they see my name ... hahaha!
Will let you know what happened.

Okay great, waiting in anticipation.

Hope you get resolved sooner.

And you're very welcome.

Hi Abie, I asked the Support Team and as usual, they came up with an easy solution.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

This was their advice and guidance!

Thank you for your support and advice, I appreciate it!

Thank you so much for getting back.

And that site support could figure out a solution.

See more comments

How do I move contents back to it's original site?

How do I move contents back to it's original site?

asked in
Website Development & Programming

To give a little background info ... I had two related websites with a joined 49 posts on, I decided to join it all together under a new site created as an umbrella site.
<

Hey Stella,

You may find the following video provides you with the help you seek: Hope this helps you.

Thank you very much Triblu, I appreciate your advice and support!
Will definitely have a look.

Hi Trish, I asked the Support Team and here is the advice they gave me ... thought you will like to know.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

Thank you for your help!

Ahhh... so you want to literally copy over any content on the site you want to move your content too then... and that both sites are hosted on the WA website hosting servers.

Glad you asked SIteSupport then, and thank YOU for sharing what you learned. Much appreciated.

Be cautious with your post rankings. The search engines will be really confused. Have they already crawled your new site and seen the redirects?. If you don't care what happens to your post rankings okay,

Thank you very much for your concern and advice ... will take it in consideration, but not much traffic to worry about yet.
Will rather get the domain in place.

Hey Estelle,

WordPress has a built in Import/Export tool which allows you to do this.

If you go to your WordPress back office and click TOOLS, you'll then see the import and export tabs.

Syed @ WPBeginner has created an in-depth guide on how to do this.

https://www.wpbeginner.com/beginners-guide/how-to-export-a-wordpress-site

Hope that helps.

Partha

Thank you Partha for your advice, will have a look at the link, but I am too scared to push any buttons.

My technical knowledge is not even on any scale.

I did make a backup of the site and posts at Tools,

Think I will rather risk my reputation and contact Support ... hahaha.


Hahahaha, good call...

Yep, if both websites are hosted here, I'm sure they'll be happy to do it, and it should all get done fairly quickly.

Hi Partha here is the easy advice the Support Team gave me, thought you would like to know too.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

Thank you for your support!