Hi jghwebbrand,
I asked the Support team to upgrade, and they did.
Thank you very much for your response and support!

You did good by contacting site support. They are always there for you!

Maxine

Great!

One of my websites is running on the outdated version of 7.3.9.

I requested that Site Support update to the 7.4.1 version 2 days ago and have not heard back from them to confirm the update was made.

The following are the replies I received from Site Support:

*************************************************

"We are moving the website to new server, Please do not make any changes to your site. We will update you once the website move is completed."

"please note that we do not make any changes to the hosting of the website without the user's confirmation."

********************************

So, based on the replies I have received from Site Support, I have not updated my website for two days and I am not sure when I can make some necessary updates. And I guess, based on the replies I have received from Site Support, that any further updates to PHP versions for my websites must be requested and confirmed by me.

Eric

I would ask site support what the status is for the PHP update and tell them you received a message that you should not do anything on your site until they contacted you . I am waited 2 days and would like to work on my site. When can I work on my site again?.

Done.............the website is now at the latest PHP version and, according to Site Support, has propagated the Internet and I can now make necessary updates.

I do not feel comfortable with many of the responses from Site Support. How many others out there at Wealthy Affiliate are running their websites on the older 7.3.9 version and have no idea of the newer version of 7.4.16? And does it make any difference if they never give authorization to Site Support to have the latest version of PHP offered at Wealthy Affiliate.

Really, does any of it matter? I think it is time for someone at Wealthy Affiliate to offer explanations on PHP versions. And if Site Support claims that WA members have to authorize to update, do the WA members know this?

It is not that big of a deal.
Eventually all of the servers will be updated.
It doesn't stop your website from working.

I would not make a big deal of this. If people do notice it and ask questions Site Support will respond, but definitely takes additional time on their part because they have to help whoever it is that requests it. Special permission has to be granted when individuals request it because things are not moved as a group.

Site support has a schedule by which they work and do the PHP updates. The update occurs at the server level so when it is time for a server to update, they do all websites on that server. which is much more efficient. And it does not affect people because WA has mirrored servers running so they can flip one on and the other one off when the PHP is updated.

Websites do not stop working because of it. So it is a matter of understanding of all that goes into what site support does to keep things working We have been here for 13 years and site support has a good track record and there is no need to publish a post about this. It all happens behind the scenes as it should..

I hope this helps you gain a better understanding of some of the technical stuff.

I am sure this response will generate some more messages.

Hi, thank you very much for your response and support ... all are solved now.

Thank you Phil, I appreciate your response!

That was what my site did ... it asked me to upgrade with a red exclamation mark!

I contacted Support and they say they will do it.
---------------------------------------------------------------
Hello

Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.!
--------------------------------------------------------------
Thank you once again

I had the same response a while back when it was still 7.3 but if you ask them as I did they will update it for you.
Andre

Cool Andre... I will check It out buddy... thanks for the heads up!

No probs Chris
enjoy the rest of your weekend.
Andre

You too man.. nice to hear from you again!

Thank Chris always to catch up with the oldies. Oldies of WA lol
Few more hours to go then off to bed it's just past 10.30 but still heaps more to do on a new post I am working on.
So just in case will say goodnight in advance but will pop in now and then before I head off later.
Andre

Yeah oldie I am ... but young at heart :)

You are lucky heading to bed.. in my timezone it is walking the dog hour :)

Have a great night sir!

Chris

No probs Chris I will be 64 soon so know how you feel but always young at heart even though the body wants to have it say at times.
Enjoy your day and no need for Sir I have yet to be knighted by the Queen.
Take care and enjoy the dog walk hour.
Andre

haha.... not worries man... enjoy the rest of your weekend buddy :)

Hi Chris, I sent an ticket to the Support Team and this was their response

Hello
Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.

Thank you so much for your reply and support!

Yes I got the same message when I asked so confirm for them to do so and it will be done.

It doesn't take long either.

Andre

Thank you Andre!

You are welcome, Stella.

Hey Andre & Stella..

Yes I followed this up and after giving the OK for the server change.. they updated all mine without any issue... just to give you the follow up :)

Chris

Awesome to hear all it takes is a question and now you have the results.
Well done

Thank you Abie, will do so!

Hi Abie, this was the response I got from the Support Team.
-----------------------------------------------------------
Hello
Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.
-----------------------------------------------------------

Thanks for your support!

Thank you so much Andre, will ask them!

You are most welcome Stella.
Enjoy the rest of our weekend and week ahead.
Andre

Just to let you know, I sent a request to the Support Team and this was their response

Hello

Yes, we can update the PHP version, for that we will have to move your website to our different hosting server. Please confirm so that we can start the transfer.

So it is done
Thank you for your advice and support!

Great to hear Stella once it has been updated you can confirm this by going to Site Health then click info from there find the part that states server and click the down arrow it will show you the current PHP you have which should be 7.4.16

Wow, I was just wondering how would I know if it is done! You were reading my mind ...lol!

I will give it another few minutes before I go and check!

Thank you for your advice, Andre!

Most welcome Stella give is a bit of time if it doesn't appear but now you know how to check once done.
Now its time to rest for the night or should I say morning at its nearly 2 am here in Oz
So enjoy your day and goodnight from me

Andre

Thank you very much Triblu, I appreciate your advice and support!
Will definitely have a look.

Hi Trish, I asked the Support Team and here is the advice they gave me ... thought you will like to know.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

Thank you for your help!

Ahhh... so you want to literally copy over any content on the site you want to move your content too then... and that both sites are hosted on the WA website hosting servers.

Glad you asked SIteSupport then, and thank YOU for sharing what you learned. Much appreciated.

Thank you very much for your concern and advice ... will take it in consideration, but not much traffic to worry about yet.
Will rather get the domain in place.

Thank you Partha for your advice, will have a look at the link, but I am too scared to push any buttons.

My technical knowledge is not even on any scale.

I did make a backup of the site and posts at Tools,

Think I will rather risk my reputation and contact Support ... hahaha.

Hahahaha, good call...

Yep, if both websites are hosted here, I'm sure they'll be happy to do it, and it should all get done fairly quickly.

Hi Partha here is the easy advice the Support Team gave me, thought you would like to know too.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

Thank you for your support!

Thank you Rubanzema for your advice, but I am still going to investigate further ... not giving up yet!

Thank you Abie!

I still have all the old content of 49 posts, I only lost the 8 post on the new site http://GIFTSOFSELFLOVE.COM when Support transfered instead of move it when they helped me to combine.

Will it be possible to cancel the redirecting sign and get to the old site again to move the 49 posts back to http://LETTERSTOMYGRANDDAUGHTER.COM

Does that makes sense???

Thank you very much for your advice Abie!
I will contact support again ... I think they cringe when they see my name ... hahaha!
Will let you know what happened.

Hi Abie, I asked the Support Team and as usual, they came up with an easy solution.

If you want to move the thegiftofselflove.com site to the letterstomygranddaughter.com domain, you can use the move option available on the WA dashboard.

Here are the steps:

Please login to your WA dashboard area >> Site Manager >> look for your thegiftofselflove.com site in the site section >> Click on the Move button >> To an existing domain >> select your letterstomygranddaughter.com domain name from the drop down list >> Click on "I'm ready, Move my website" button.

This was their advice and guidance!

Thank you for your support and advice, I appreciate it!

Thank you so much for the info and link!
I will definitely follow it up and hope to find clarity.
Have a good day!

Hi George
Interesting ... I've been "playing" with WordPress since about 2005 (more recently working with it) and never noticed Categories and Tags being referred to as Taxonomies!

I learn something new every day!
:-)
Richard

I wrestled with those terms a long time trying to figure out how to use them.

I just checked the definition again and they are taxonomies.

Custom post type is also a taxonomy.

Thanks, George!
:-)
Richard

Thank you Richard, so I assume taxonomy has more to do with cosmetics?
Are tags part of your keyword collection, and are phrases better than just one word?
Thank you for explaining!

You're welcome Estelle ... I know some of the words and phrases used around the internet and websites can be misleading and confusing.

Yes, for websites, taxonomy is largely to do with fonts, sizes, colours etc for the presented word.

Tags and Categories are like 2 sides of a coin.

Categories are typically used for logical grouping of posts ... so if you write a blog about transport for example you might have separate categories for posts about bicycles, motorbikes, scooters, cars etc. The Category might be thought of as the top of a hierarchical organisation of posts.

Tags, on the other hand, are a way of cross-referencing from one post to other ... for example, some of the means of transport above have engines. You might create "engine" as a tag so that someone can find all the posts (albeit held under different categories) that all have engines mentioned.

I hope that's useful.
:-)
Richard

Thank you Abie!