About DMelB
Rank 122
760 followers Joined September 2020

2020

3
Hi All, My name is Melanie I live in Canada, my story is probably a lot like yours...I've been around the internet since the beginning

Posts

11

Questions

37

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asked in
Getting Started

Hello All,
I'm am trying to upload to the drive, as per a message from site support.

Can you please assist me with how to do this?
I've already zipped the files, I

Anytime support gives you some instruction that you don’t quite understand, don’t hesitate to ask them to explain. It worked wonders for me when I got my start. 👍🏼

Yeah, guess I could have asked, but I really didn't want to push it.
I've been having a lot of technical issues.

Great suggestion though.

That’s the only thing support is there for: technical issues. Anytime they respond with something you don’t understand ask them to explain it so you do or else you’re not going to get your problem fixed. 👍🏼

Hey Melanie,

Whenever they've asked me to do that, I upload the zip file using my FTP access to the site in question.

That saves both you and them time.

Hope you find this helpful.

not a bad idea Trish....

Thanks Trish.
I'm not sure how to use the FTP access, so I will try google drive.

Mel B

Thanks Phil,

I tend to NOT trust ANY cloud or Google stuff... due to privacy NOT being there for those users.

this will be somewhere online you can share the files with support like google drive or other online drive....

Ah, got it.
I thought they were referring to a drive somewhere on WA.
Thanks Phil.

as Trish says you could use ftp to upload....
this is in effect using wa as a drive....
hopefully you are sorted now....

See more comments

Where is the wa drive?

Where is the wa drive?

asked in
Getting Started

Hello All,
I'm am trying to upload to the drive, as per a message from site support.

Can you please assist me with how to do this?
I've already zipped the files, I

Anytime support gives you some instruction that you don’t quite understand, don’t hesitate to ask them to explain. It worked wonders for me when I got my start. 👍🏼

Yeah, guess I could have asked, but I really didn't want to push it.
I've been having a lot of technical issues.

Great suggestion though.

That’s the only thing support is there for: technical issues. Anytime they respond with something you don’t understand ask them to explain it so you do or else you’re not going to get your problem fixed. 👍🏼

Hey Melanie,

Whenever they've asked me to do that, I upload the zip file using my FTP access to the site in question.

That saves both you and them time.

Hope you find this helpful.

not a bad idea Trish....

Thanks Trish.
I'm not sure how to use the FTP access, so I will try google drive.

Mel B

Thanks Phil,

I tend to NOT trust ANY cloud or Google stuff... due to privacy NOT being there for those users.

this will be somewhere online you can share the files with support like google drive or other online drive....

Ah, got it.
I thought they were referring to a drive somewhere on WA.
Thanks Phil.

as Trish says you could use ftp to upload....
this is in effect using wa as a drive....
hopefully you are sorted now....

See more comments

asked in
Website Development & Programming

I'm beginning to think my site has been highjacked.

Support has been dealing with the same issue for almost 3 weeks now, and the responses doesn't even sound like site s

I just contacted Kyle and Carson, via the links provided, both messages went to Site Support which kind of defeats the purpose.

Also, I'm no longer getting email notifications, I have to sign in to WA and check the bell icon.

Hey Melanie,

It might be time to reach out to Carson in a DM: https://my.wealthyaffiliate.com/message/carson

Just make sure you select "Report Content" so that your message will land in Carson's inbox and NOT back out in a classroom.

Hope you find this helpful.

I reached out to Kyle a couple of times, no response, he may not be getting my messages.
I will try the link you provided.

Thanks Trish, this is helpful.

Mel B

I have had to use them a few times over the last month, and I have had no issues with the service... always helpful and fast!

Okay, thanks for responding.

I've never encountered this kind of service until now. Support is usually very good and quick to respond.

Contact:

https://my.wealthyaffiliate.com/message/Kyle

https//my.wealthyaffiliate.com/message/Carson

Do this immediately.

Maxine :)

Thanks for the links, I just contacted them both.

In appreciation.
Mel B

My pleasure to offer assistance, Mel

Maxine :)

Let Kyle or Carson know

Thank you Andre, I just contacted them.

Great to hear hope all is sorted t

See more comments

What's going on with site support?

What's going on with site support?

asked in
Website Development & Programming

I'm beginning to think my site has been highjacked.

Support has been dealing with the same issue for almost 3 weeks now, and the responses doesn't even sound like site s

I just contacted Kyle and Carson, via the links provided, both messages went to Site Support which kind of defeats the purpose.

Also, I'm no longer getting email notifications, I have to sign in to WA and check the bell icon.

Hey Melanie,

It might be time to reach out to Carson in a DM: https://my.wealthyaffiliate.com/message/carson

Just make sure you select "Report Content" so that your message will land in Carson's inbox and NOT back out in a classroom.

Hope you find this helpful.

I reached out to Kyle a couple of times, no response, he may not be getting my messages.
I will try the link you provided.

Thanks Trish, this is helpful.

Mel B

I have had to use them a few times over the last month, and I have had no issues with the service... always helpful and fast!

Okay, thanks for responding.

I've never encountered this kind of service until now. Support is usually very good and quick to respond.

Contact:

https://my.wealthyaffiliate.com/message/Kyle

https//my.wealthyaffiliate.com/message/Carson

Do this immediately.

Maxine :)

Thanks for the links, I just contacted them both.

In appreciation.
Mel B

My pleasure to offer assistance, Mel

Maxine :)

Let Kyle or Carson know

Thank you Andre, I just contacted them.

Great to hear hope all is sorted t

See more comments

asked in
Website Development & Programming

Hello All,
I want to rebuild a site, and was told I need the tools below.

Where can I find the following info: WordPress installation and tools

Thank you.

if you have deleted your site and want to install wordpress again then goto websites>>sitemanager and at the top click on build a new website - choose 'on a domain i own' and follow the process ( assuming it is hosted at wa)
if it is hosted elsewhere - most have a one click install of wordpress...

I haven't deleted it yet, it just have too many issues, so rebuilding is best.
Thanks for your input, it's appreciated.

Mel B

You don't need any special tools to rebuild a site. You can build and customize right from your WP back office.

Awesome, good to know.

Thank you Eric

See more comments

Where are the rebuilding tools?

Where are the rebuilding tools?

asked in
Website Development & Programming

Hello All,
I want to rebuild a site, and was told I need the tools below.

Where can I find the following info: WordPress installation and tools

Thank you.

if you have deleted your site and want to install wordpress again then goto websites>>sitemanager and at the top click on build a new website - choose 'on a domain i own' and follow the process ( assuming it is hosted at wa)
if it is hosted elsewhere - most have a one click install of wordpress...

I haven't deleted it yet, it just have too many issues, so rebuilding is best.
Thanks for your input, it's appreciated.

Mel B

You don't need any special tools to rebuild a site. You can build and customize right from your WP back office.

Awesome, good to know.

Thank you Eric

See more comments

asked in
Website Development & Programming

I'm thinking of rebuilding my site, it has about 75 articles, some of them can easily be omitted leaving approximately 60.

I'm hoping the new A.I feature will make it ea

You can always update the content. The articles are indexed already. I have changed themes, but you've already laid a foundation, keep working on it.

Thank you Rob, I appreciate your input.

Ask yourself why. Why do you think you need to rebuild your website?

Has your focus changed?

If so, then take a look at why you started that site.

Did you run astray or are you on track?

Then look at your website as a visitor, and see what they see. There may be improvements to be made rather than rebuilding completely.

I have rebuilt websites, from simple edits to full out redesigns. I'll help you in any way I can.

Rudy

Thank you Rudy for your input, the answer is not that simple.
Basically, I had it revamped, now it's more confusing than ever.
This is why Kyle encourages us to build our own site, that way we know how to navigate it.

I sent you a reply pm...

Hi Melanie - Rebuilding a website requires customization. You can start with the Site Identity, Color Options, Typography System, and Layout Options..

I am not an expert. However, I know what caused me to need website improvement. The first thing that I needed to do was change my theme from Twenty Twenty to GeneratePress.

Take it one step at a time, pay attention to details, and voila ici!

Happy Rebuilding!


Maxine :)

Hi Maxine, thanks for the helpful tips.

Mel B

See more comments

What's the best way to rebuild my website?

What's the best way to rebuild my website?

asked in
Website Development & Programming

I'm thinking of rebuilding my site, it has about 75 articles, some of them can easily be omitted leaving approximately 60.

I'm hoping the new A.I feature will make it ea

You can always update the content. The articles are indexed already. I have changed themes, but you've already laid a foundation, keep working on it.

Thank you Rob, I appreciate your input.

Ask yourself why. Why do you think you need to rebuild your website?

Has your focus changed?

If so, then take a look at why you started that site.

Did you run astray or are you on track?

Then look at your website as a visitor, and see what they see. There may be improvements to be made rather than rebuilding completely.

I have rebuilt websites, from simple edits to full out redesigns. I'll help you in any way I can.

Rudy

Thank you Rudy for your input, the answer is not that simple.
Basically, I had it revamped, now it's more confusing than ever.
This is why Kyle encourages us to build our own site, that way we know how to navigate it.

I sent you a reply pm...

Hi Melanie - Rebuilding a website requires customization. You can start with the Site Identity, Color Options, Typography System, and Layout Options..

I am not an expert. However, I know what caused me to need website improvement. The first thing that I needed to do was change my theme from Twenty Twenty to GeneratePress.

Take it one step at a time, pay attention to details, and voila ici!

Happy Rebuilding!


Maxine :)

Hi Maxine, thanks for the helpful tips.

Mel B

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
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4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training