Sorry that you are having to go through the troubles, but I do not think that this happened out of malice or evil intent. There will be anomalies in any system...

Since this is such a hot topic in particular for anyone who may be experiencing problems with their membership, whether a charge that was not desired, etc. and Wealthy Affiliate is such a large group, I think a special "support desk" is warranted...

I have mentioned this in other such posts, and I do not doubt that something will happen at some point to help as this affects people on many levels, and it would not be costly (it could be done using the system in place now)...

Your frustration clearly is showing through the post and comment replies, but the people here are just trying to help you get the problem solved...

Personal attacks are at best allowing you to vent, and at worst, are making your points and you less credible (and are insulting to the people that are trying to help)...

There is no need for that...

We all understand that you are angry, stressed, and striking out due to this, but taking a positive approach to your problem might be more effective?

You say that you have been trying to get the problem solved for a week? The details are not included as to how it happened in the first place (the charge), so that might be helpful too, for others here and for the people that you are attacking...

Not telling people the entire story then attacking them for helping is counterproductive - these are not bad people and they had nothing to do with your problem...

I am sure your problem will get solved. Kyle and Carson do a very good job overall with this platform, it is second to none. Yes, there are going to be times when membership issues like this pop up, but a positive approach might work better (even in this situation)?

In any case, I think you have raised the hot button with this post, and likely will get taken care of, but you will be leaving behind some acrimony and people likely will discount what your problem was as you were a "complainer" using bad words, etc.

I sell products, and from time to time issues come up, and I try to handle them as best possible...Things do go wrong, that is just life. It happens to all of us...

When I run into someone who berates the people and system, I get their money to them as fast as possible, then ban them from ever doing business with us again...

I simply do not want the trouble of a person that is going to be what I like to call "high maintenance" - meaning that founded or unfounded, they are going to make a big stink, always...

Plus if they start attacking the people instead of the problem, I go into this protective mode, and for sure that person making ad hominem attacks will not have a chance to do that again...

As you leave I do hope these words from me will stick with you and you then handle yourself in a professional manner with any people or organizations you may be interacting with, or otherwise I believe no one will work with you for long...

Best of luck!

Cheers!
Dave : )

Wow,
If I sign up with anything and it has rebilling included the first thing I do is find out where the cancel my billing button or tab is. Just like I have done with my rubbish internet provider.
That is a no brainer and common sense to me.
However I am not stupid enough to realise that many of us do not think of this. Yes, even myself.
I can see others offering you help. Sometimes though common courtesy is more than enough to get anyone through a blip. No doubt this will get sorted. Not sure how long it will take. It will happen at some point depends on how busy things are maybe.
I do hope you get it sorted. As you know we are not accountants here.

When you sign up for recurring billing on any platform you have to cancel your account to stop future billing Cancel Wealthy Affiliate Membership and Stop Billing You can use the form at https://www.wealthyaffiliate.com/contact/ to request a refund.

What is the point of a ranting blog post like this?

Don’t get me wrong - I understand your frustration and irritation at being charged for a renewal - but did you actually cancel your membership prior to it’s renewal? Be honest.

If you did then hopefully you will be reimbursed but if you didn’t actually cancel then you are going to have to negotiate something with the owners.

What were you thinking that your fellow members were going to do in response to this post? None of us have the power to refund you.

Good luck with getting sorted.