I need to know if there is any difference in affiliate commission that we get as Premium or Premium Plus Membership or not? I searched it over WA website but didn't find the pr
Thank you, everyone, for your help.
However, I have now another question.
After you guys confirmed that I can earn same amount of commission even I downgrade to Premium member, so I now downgraded to Premium.
But now I can't find any information about when my next payment is due. I haven't received any notifications, and I don't see the payment details on the subscription page.
When I downgraded, there was a brief message that mentioned my next payment would be due around November (though I can’t remember the exact date). Since then, I haven't been able to locate that information. Could you please guide me on how to check when my Premium membership payment is due? Or at least let me know how I can find that information?
Thank you.
If you have any transactions due, you will find them on the stats page.
https://my.wealthyaffiliate.com/share/stats
You are still showing as a PP+
On your subscription page, look up your last invoice. That would say when.
Abie
No, I can't find that information on the page you showed me.
Let me explain what happened.
When I downgraded to Premium, my balance was adjusted, and I was informed that my next payment for Premium would be due around November. Until then, I will be remain as PP+.
However, I can’t find any details about when my PP+ billing cycle will end or when I need to pay for the Premium membership.
From what you say, that's more likely to be around November. If you have set up an agreement with WA, that would be collected automatically. They'll try to collect three times before they disconnect.
If you cannot find the information, I suggest you reach out to Kyle.
And thank you for the clarification.
Abie
Yes I reach to Carson about it because I think Carson handles the billing issues.
Or do you think it's better to message Kyle about it?
Thank you.
There are no issues with your billing Suman, your account will move to Premium at the end of your current P+ billing cycle.
Note that Kyle gave you the correct answer to your original question above directly and is not an automated response.
You then responded, stating he didn't answer your question you asked which is untrue.
Then you clarified the question when is different to what you asked originally. Get a grip of yourself and stop you false claims with your question.
Clearly, this shows your rudeness to the co-founder which it seems you don't even know who that is.
You have been here for 10 years and still can't find details about commissions and claimed you search everywhere for an answer.
To me that would not be true if you looked at the top menu, which by the way has been there since day 1, you will see a dollar sign,
Logically and using common sense it would mean the dollar sign has something to do or say about money.
When you click that the first section is called details which again logically and using common sense tells you there are some details to share about money.
When you click details wow guess what it shows you all the details letting you know how much commission a member would get depending on their level of membership both starter and paid members.
How could you not find what you are looking for over the last 10 years of being here?
I’m not trying to be rude. First of all, English is not my first language. And just to clarify, I personally messaged Carson and also asked the Site Support team to pass along my question to him. However, I haven’t received a reply, even after 14 days, which is why I’m feeling a bit frustrated from the wait.
Additionally, I’ve never been rude to Kyle or Carson—I’ve always spoken to them this way because I consider them friends.
I've been a member here since 2014, which is why I might sometimes forget about the membership plans. I believe it’s always good to double-confirm.
And before I messaged Carson, I did search around WA, but didn't find the exact answer about the commission plan for each membership, which makes me more confused.
As I mentioned before, I’m not being rude. I always try to be respectful not only with Kyle and Carson but with everyone. I believe in WA, that's the reason even I purchased dedicated hosting paying over 3100 USD a year that very few member do here.
English isn’t my first language, so I may come across differently than intended.
I’m aware that Kyle has set up a lot of automated messages in WA, so I initially thought his response might be one of them. I understand he’s busy, and I don’t have any issues with automated messages—I use them on my own website as well.
I simply wanted to ensure that my question was addressed manually, which is why I asked him to check it again. When I didn’t receive a response, I thought perhaps my question wasn’t clear due to the language barrier, so I rephrased it. But as you can see, I still haven’t received a reply. If his initial response was manual, I believe he would have responded by now. Pointing out the possibility of an automated reply isn’t rude; many people use them, and I just wanted to make sure my question wasn’t overlooked.
I was merely seeking a prompt response after waiting for over 14 days. In my country culture, saying something like this isn’t considered rude—it might just be a cultural difference. In any case, I know my intention wasn’t to be rude.
Thanks for your concern.
Nope. However, if you want folks to upgrade to pp+, they may ask why their sponsors aren't. It's logical, think about it.
Makes sense?
Abie
That's a valid point. However, I don’t want any of my affiliates to upgrade to Premium Plus just because they think I’m using it. I want them to upgrade to Premium Plus only if they genuinely need the benefits it offers. If they don't, they can remain on the Premium plan, and I would advise them the same.
Even though I’m currently on Premium Plus, my affiliates still ask if it’s necessary for them to upgrade. I explain the benefits of Premium Plus, and then they decide for themselves whether it's the right choice.
Yup, I get that... There are two sides to the coin!
I appreciate your notes here, Suman!
Abie
See more comments
Any affiliate commission difference between premium and premium plus?
I need to know if there is any difference in affiliate commission that we get as Premium or Premium Plus Membership or not? I searched it over WA website but didn't find the pr
Hi Suman - Payouts happen on the 1st of every month when you have met the minimum payment threshold that you have set. The minimum payment threshold is a value of $10 or more, meaning that you'll be paid out during the next pay run if you have that value or more in owed commissions.
I hope this helps!
Dear Carson,
I've send you email and waiting for your reply. There is issue in billing. This is what happened:
I downgrade to premium membership today on August 14. However, my PP+ membership was going to be finish on 11 September. So, I thought remaining balance will be adjusted.
But, in the invoice, it says my Premium membership is valid till 13 August 2025.
Even I did pay for dedicated hosting which I no longer needed. So, I thought the balance will be adjusted.
But, it even didn't adjust my PP+ remaining billing cycle balance.
Can you please fix it as soon as possible?
Thank you,
Regards,
Suman
Thank you, everyone, for your help.
However, I have now another question.
After you guys confirmed that I can earn same amount of commission even I downgrade to Premium member, so I now downgraded to Premium.
But now I can't find any information about when my next payment is due. I haven't received any notifications, and I don't see the payment details on the subscription page.
When I downgraded, there was a brief message that mentioned my next payment would be due around November (though I can’t remember the exact date). Since then, I haven't been able to locate that information. Could you please guide me on how to check when my Premium membership payment is due? Or at least let me know how I can find that information?
Thank you.
If you have any transactions due, you will find them on the stats page.
https://my.wealthyaffiliate.com/share/stats
You are still showing as a PP+
On your subscription page, look up your last invoice. That would say when.
Abie
No, I can't find that information on the page you showed me.
Let me explain what happened.
When I downgraded to Premium, my balance was adjusted, and I was informed that my next payment for Premium would be due around November. Until then, I will be remain as PP+.
However, I can’t find any details about when my PP+ billing cycle will end or when I need to pay for the Premium membership.
From what you say, that's more likely to be around November. If you have set up an agreement with WA, that would be collected automatically. They'll try to collect three times before they disconnect.
If you cannot find the information, I suggest you reach out to Kyle.
And thank you for the clarification.
Abie
Yes I reach to Carson about it because I think Carson handles the billing issues.
Or do you think it's better to message Kyle about it?
Thank you.
There are no issues with your billing Suman, your account will move to Premium at the end of your current P+ billing cycle.
Note that Kyle gave you the correct answer to your original question above directly and is not an automated response.
You then responded, stating he didn't answer your question you asked which is untrue.
Then you clarified the question when is different to what you asked originally. Get a grip of yourself and stop you false claims with your question.
Clearly, this shows your rudeness to the co-founder which it seems you don't even know who that is.
You have been here for 10 years and still can't find details about commissions and claimed you search everywhere for an answer.
To me that would not be true if you looked at the top menu, which by the way has been there since day 1, you will see a dollar sign,
Logically and using common sense it would mean the dollar sign has something to do or say about money.
When you click that the first section is called details which again logically and using common sense tells you there are some details to share about money.
When you click details wow guess what it shows you all the details letting you know how much commission a member would get depending on their level of membership both starter and paid members.
How could you not find what you are looking for over the last 10 years of being here?
I’m not trying to be rude. First of all, English is not my first language. And just to clarify, I personally messaged Carson and also asked the Site Support team to pass along my question to him. However, I haven’t received a reply, even after 14 days, which is why I’m feeling a bit frustrated from the wait.
Additionally, I’ve never been rude to Kyle or Carson—I’ve always spoken to them this way because I consider them friends.
I've been a member here since 2014, which is why I might sometimes forget about the membership plans. I believe it’s always good to double-confirm.
And before I messaged Carson, I did search around WA, but didn't find the exact answer about the commission plan for each membership, which makes me more confused.
As I mentioned before, I’m not being rude. I always try to be respectful not only with Kyle and Carson but with everyone. I believe in WA, that's the reason even I purchased dedicated hosting paying over 3100 USD a year that very few member do here.
English isn’t my first language, so I may come across differently than intended.
I’m aware that Kyle has set up a lot of automated messages in WA, so I initially thought his response might be one of them. I understand he’s busy, and I don’t have any issues with automated messages—I use them on my own website as well.
I simply wanted to ensure that my question was addressed manually, which is why I asked him to check it again. When I didn’t receive a response, I thought perhaps my question wasn’t clear due to the language barrier, so I rephrased it. But as you can see, I still haven’t received a reply. If his initial response was manual, I believe he would have responded by now. Pointing out the possibility of an automated reply isn’t rude; many people use them, and I just wanted to make sure my question wasn’t overlooked.
I was merely seeking a prompt response after waiting for over 14 days. In my country culture, saying something like this isn’t considered rude—it might just be a cultural difference. In any case, I know my intention wasn’t to be rude.
Thanks for your concern.
Nope. However, if you want folks to upgrade to pp+, they may ask why their sponsors aren't. It's logical, think about it.
Makes sense?
Abie
That's a valid point. However, I don’t want any of my affiliates to upgrade to Premium Plus just because they think I’m using it. I want them to upgrade to Premium Plus only if they genuinely need the benefits it offers. If they don't, they can remain on the Premium plan, and I would advise them the same.
Even though I’m currently on Premium Plus, my affiliates still ask if it’s necessary for them to upgrade. I explain the benefits of Premium Plus, and then they decide for themselves whether it's the right choice.
Yup, I get that... There are two sides to the coin!
I appreciate your notes here, Suman!
Abie
See more comments
Dear WA Team,
I want someone who can help me to set up Header Bidding (Prebid.js) properly.
I recently applied with one advertising agency and they said I need
As discussed in Live Chat earlier today, you need to open the prebid.js file on your local computer using a text editor, such as Notepad (I prefer Notepad++).
Once opened, you can follow the Ad Agencies advice to update the following details:
Placement name: (HB) De_Reviews
Placement ID: 217692
Then save the changes and upload to your website via FTP, or send the file to SiteSupport, as you did last time, and they will update it for you.
Then you can use the Ad Inserter plugin to add the JS code to your header between the head tags.
If you get stuck editing the prebid.js file, then you need to contact the Ad Agency who referred you to PreBid
Thank you very much for your reply. Ad Agency is not helping at all. When I asked them to guide me, they simply reply to me that other publishers did that without asking a single question and I've already asked them many times and their answer will be the same, that is their tech team can't help me.
If they were not among the highest-paid ad agency, I would have already given up. But, since their CPM rate is above 6+ to 30, that's the only reason I'm trying to do it myself even without their help. They are very hard to get approved and I finally got approval from them but I'm worried that if I bother them a lot, they will disapprove me. They are working with big publishers who have lots of staff, so they are thinking I also can ask with my developer. But you know, we WA team members are not an organization or big company who have such developers team to help. So, for me, you are the only one who can help me. So please help me.
As you said,
I already understand that I can do it on Notepad or Text Editor. So, according to you, I can simply write there anywhere these two lines?
Placement name: (HB) De_Reviews
Placement ID: 217692
However, I'm confused about one thing. Since the Prebid.js file has lots of codes, so where should I add these lines? Up or below the Prebid.js file codes? Can I put these anywhere? I should only copy-paste this line there or do I need to add some codes to put these lines there?
Sorry to bother you again and again but I don't find any other option than asking you.
And, you said after I upload Prebid.js file, I can use Ad Inserter plugin to add the JS code to your header between the head tags. But where can I find such JS code? Can you please explain? Ad Agency hasn't provided me any code.
Thank you very much.
Yes, I already contact Site Support and they said they can't help me with it.
What do you mean by source code. I don't understand anything when I visit the link that you have provided.
If you know about it, can you please help?
Hi, this may help.
https://docs.prebid.org/overview/optimal-header-bidding-setup.html
First time today I come across, have a read above. I found the source code in the docs, if someone asked for it. Can you contact their support the ad agency or whomever you signed up with, and tell them you're not tech savvy. It may be a third party why site support won't aid.
I have not found any docs on WA except for SOVRN and AdPushup.
See more comments
Header bidding- prebid setup - is there anyone who can help?
Dear WA Team,
I want someone who can help me to set up Header Bidding (Prebid.js) properly.
I recently applied with one advertising agency and they said I need
As discussed in Live Chat earlier today, you need to open the prebid.js file on your local computer using a text editor, such as Notepad (I prefer Notepad++).
Once opened, you can follow the Ad Agencies advice to update the following details:
Placement name: (HB) De_Reviews
Placement ID: 217692
Then save the changes and upload to your website via FTP, or send the file to SiteSupport, as you did last time, and they will update it for you.
Then you can use the Ad Inserter plugin to add the JS code to your header between the head tags.
If you get stuck editing the prebid.js file, then you need to contact the Ad Agency who referred you to PreBid
Thank you very much for your reply. Ad Agency is not helping at all. When I asked them to guide me, they simply reply to me that other publishers did that without asking a single question and I've already asked them many times and their answer will be the same, that is their tech team can't help me.
If they were not among the highest-paid ad agency, I would have already given up. But, since their CPM rate is above 6+ to 30, that's the only reason I'm trying to do it myself even without their help. They are very hard to get approved and I finally got approval from them but I'm worried that if I bother them a lot, they will disapprove me. They are working with big publishers who have lots of staff, so they are thinking I also can ask with my developer. But you know, we WA team members are not an organization or big company who have such developers team to help. So, for me, you are the only one who can help me. So please help me.
As you said,
I already understand that I can do it on Notepad or Text Editor. So, according to you, I can simply write there anywhere these two lines?
Placement name: (HB) De_Reviews
Placement ID: 217692
However, I'm confused about one thing. Since the Prebid.js file has lots of codes, so where should I add these lines? Up or below the Prebid.js file codes? Can I put these anywhere? I should only copy-paste this line there or do I need to add some codes to put these lines there?
Sorry to bother you again and again but I don't find any other option than asking you.
And, you said after I upload Prebid.js file, I can use Ad Inserter plugin to add the JS code to your header between the head tags. But where can I find such JS code? Can you please explain? Ad Agency hasn't provided me any code.
Thank you very much.
Yes, I already contact Site Support and they said they can't help me with it.
What do you mean by source code. I don't understand anything when I visit the link that you have provided.
If you know about it, can you please help?
Hi, this may help.
https://docs.prebid.org/overview/optimal-header-bidding-setup.html
First time today I come across, have a read above. I found the source code in the docs, if someone asked for it. Can you contact their support the ad agency or whomever you signed up with, and tell them you're not tech savvy. It may be a third party why site support won't aid.
I have not found any docs on WA except for SOVRN and AdPushup.
See more comments
UPDATE 12 NOV 2020:- Carson finally replied me and he clear the doubts that I had (we had). He said: "Premium Members are grandfathered into the hosting that they had upon purc
Actually I just checked mine and although I am grandfathered in to the 50 websites, for the visits even though I am an old Premium member I am seeing only 250,000 offered not the 500K, for the annual Premium renewal (at my old $ rate). The last time I renewed my Premium plan was almost 1 year ago for Black Friday.
Good question friend. I'm also learning from others here. Thanks for bringing this up. All the best!
Hi - yes, this needs to be clarified. Checking on individual website details still shows 500k, but account settings show only 250k. I am nowhere needing this, but it would be unfair, as the new Premium Plus, is supposed to give extra benefits, but the old Premium subscription was supposed to stay the same.
Yes, old premium subscriptioin supposed to stay same. That is exactly what I wanna say. If they want to make a change, I think they should apply the change only to new members, not to old ones.
We worked hard for years to reach over 250,000 visits and now all of sudden we need to pay additional money just to maintain that sounds very unfair.
The 250,000 and the 1,000,000 is just a server measurement of how much traffic the servers can handle. It is not a hard limit.
For the 250,000 option, if your website received a consistent flow of traffic, this would equate to over 340 visitors per hour to your website.
For the 1,000,000 option, it equates to over 1,360 visitors per hour.
If your website reaches either of these levels, you really should be thinking about dedicated hosting and not shared hosting.
Also, if you are receiving 250,000 visitors a month, you should be able to afford $99 per month to increase the capacity to 1,000,000
Hi - while I do agree with your comments that having that number of visitors would mean that meeting the new payment wouldn't be a problem, wasn't the idea that premium members would not lose any of their previous benefits?
True, I agree with that, but being in the hosting world myself, whenever a company bands around numbers regarding website visitors, it doesn't actually mean anything. It is just a prediction based on resources (CPU, RAM, Average File Size).
If a website is hosted here at WA that is very image-heavy, the servers might only be able to handle 50,000 requests a month, compared to a website that uses GeneratePress with no images, it might be able to achieve 1,000,000 visitors, even on the Premium plan.
It is just a marketing tactic to get people to upgrade to the next plan.
Also, it isn't clear whether these numbers are per website or per account. I.e. is it 250,000 per website or divided between all 10 websites. Either way, it doesn't actually matter. We are still hosted across two paired servers (Amazon C4 Large), which is actually a low spec for a hosting server. But we have never known how many websites are added to each web server cluster.
If you choose shared web hosting from SiteGround or Bluehost etc, they add you to servers with hundreds of other websites, and they never tell you how many visitors your website can handle.
What I'm getting at, is that I am not concerned here, as the infrastructure has not changed, only the marketing material to encourage the upsell, sorry, the new bundle ;-)
Interesting. Just out of curiosity, does that also apply to the website space we are given? Is the 30GB set in stone?
It's not about how much I'm earning and how much I can pay. It's about what we promised for. Previously, as a premium member, we didn't have 250,000 limit but now they reduced it to 250,000 limit. So, I feel this should not be applied to old members. Actually, every time when WA make such changes, they won't apply to old member. But, this time Kyle didn't mention about it clearly, so I want to confirm it. I feel if they apply it for old member as well, then Premium Plus membership will be like an upsell for us since we forcefully need to upgrade to maintain our monthly visit quota which we were getting previously without upgrading or adding money.
Funny you say that, there is no mention of storage for either of these plans anymore, that I have found anyway.
What I have worked out from other members though, and their replies from SiteSupport in the past, was that even though it was set at 30GB, there were no hard, or even soft, quotas set in place. So if you went over 30GB, no one would actually notice or do anything. I also worked out from a screenshot of a reply, that the 30GB applied to all 25+25(50) websites on the old pans.
Not sure if that has changed when Premium went to 10 and PP+ went to 50
I agree with you about the upsell, regardless of what anyone says, it is not a bundle, it is clearly an upsell. As we can not purchase the extra 40 websites individually, or the extra Classes, and there is also the Crown for profiles to differentiate members. That is definitely an upsell and a new membership level.
Also, something else I've just noticed about these numbers, is that it was set to 500,000 when we had access to 25 own domains. It is now 1,000,000 now that PP+ allows for 50 domains which is double. I guess they have decided to go with 250,000, instead of 200,000 for marketing purposes. And would also suggest that the number is quoted per members account and not per website. Meaning that each website is capable of achieving 20,000 visitors per month, if they were all evenly spaced out across the month.
An Amazon C4 Large Instance has 2 vCPU's and 3.75GB RAM
If you compare that with Managed WordPress Hosting elsewhere, such as WPMU DEV, their Basic plan provides 1 vCPU and 1GB RAM guaranteed per website, and is estimated at 20,000 visitors per month.
Even their top tier Platinum plan that comes with 6 vCPU's and 16GB RAM, only estimates about 250,000 visitors per month.
Bearing in mind that WA provides shared hosting, not guaranteed resources, from what I have worked out.
Interesting subject, one that needs answering.
Maybe someone who is a PP+ member can make use of the "Priority Expert Private Help" they are suppose to get and ask the question?
I strongly agree with you. My question is: who is the one tells us to conduct business honestly at all the time? But is he honest himself for doing this to us? Are we able to trust on him?
I feel maybe there is some mistake. May be they mistakenly type 250,000 visits. Otherwise, I don't think WA will do such thing to old members. But, I feel bad that no one is replying me officially to confirm it.
If you would like Kyle or Carson to see this, you might want to PM them a link to this thread, to obtain their attention and input.
I didn't link this post but I already PM them to confirm about it. I messaged Kyle and wait 3 days but he didn't reply. Then I leave comment on his WA profile, still he didn't reply. And then I messaged him on his Facebook profile, still he didn't reply. So, now I don't know how to contact him. If you have any other way to contact him and confirm about it, then please do it and let me know.
Thank you in advance.
Kyle is currently in Live Chat and I have just sent him the link to this question. Hopefully he will see it :-)
Just realised you updated the actual question, I have found it now :-)
Although, they haven't actually said whether it's per website or per account etc.
Yes, they didn't say it's per website or per account. However, I believe it is per account (total 500K visits all together). They didn't reply here. Carson replied my PM to confirm it.
No worries
500K divided by 25+25(50) is 10K
500K divided by 25 is 20K
250K divided by 10 is 25K
1M divided by 50 is 20K
New Premium Members are actually better off than old members based on that ;-) and now that I'm PP+ I'm halfway between both haha
We're basically looking at around 20K visitors per month, per website, regardless of the plan we're on.
But not everyone makes 50 websites. Lots of people (even the old members like me) has only 3 websites and I don't think I will ever make anymore since these 3 websites are already making me way too much busy. Lots of members here don't have more than 2 websites.
True, but I'm pretty sure that each website can only handle up to about 25K visitors per month, as they use Shared Web Servers. We don't get given a dedicated server and place all of our websites on a single server. They are distributed across many servers.
See more comments
Do old premium members also only get 250,000 visits monthly?
UPDATE 12 NOV 2020:- Carson finally replied me and he clear the doubts that I had (we had). He said: "Premium Members are grandfathered into the hosting that they had upon purc
Actually I just checked mine and although I am grandfathered in to the 50 websites, for the visits even though I am an old Premium member I am seeing only 250,000 offered not the 500K, for the annual Premium renewal (at my old $ rate). The last time I renewed my Premium plan was almost 1 year ago for Black Friday.
Good question friend. I'm also learning from others here. Thanks for bringing this up. All the best!
Hi - yes, this needs to be clarified. Checking on individual website details still shows 500k, but account settings show only 250k. I am nowhere needing this, but it would be unfair, as the new Premium Plus, is supposed to give extra benefits, but the old Premium subscription was supposed to stay the same.
Yes, old premium subscriptioin supposed to stay same. That is exactly what I wanna say. If they want to make a change, I think they should apply the change only to new members, not to old ones.
We worked hard for years to reach over 250,000 visits and now all of sudden we need to pay additional money just to maintain that sounds very unfair.
The 250,000 and the 1,000,000 is just a server measurement of how much traffic the servers can handle. It is not a hard limit.
For the 250,000 option, if your website received a consistent flow of traffic, this would equate to over 340 visitors per hour to your website.
For the 1,000,000 option, it equates to over 1,360 visitors per hour.
If your website reaches either of these levels, you really should be thinking about dedicated hosting and not shared hosting.
Also, if you are receiving 250,000 visitors a month, you should be able to afford $99 per month to increase the capacity to 1,000,000
Hi - while I do agree with your comments that having that number of visitors would mean that meeting the new payment wouldn't be a problem, wasn't the idea that premium members would not lose any of their previous benefits?
True, I agree with that, but being in the hosting world myself, whenever a company bands around numbers regarding website visitors, it doesn't actually mean anything. It is just a prediction based on resources (CPU, RAM, Average File Size).
If a website is hosted here at WA that is very image-heavy, the servers might only be able to handle 50,000 requests a month, compared to a website that uses GeneratePress with no images, it might be able to achieve 1,000,000 visitors, even on the Premium plan.
It is just a marketing tactic to get people to upgrade to the next plan.
Also, it isn't clear whether these numbers are per website or per account. I.e. is it 250,000 per website or divided between all 10 websites. Either way, it doesn't actually matter. We are still hosted across two paired servers (Amazon C4 Large), which is actually a low spec for a hosting server. But we have never known how many websites are added to each web server cluster.
If you choose shared web hosting from SiteGround or Bluehost etc, they add you to servers with hundreds of other websites, and they never tell you how many visitors your website can handle.
What I'm getting at, is that I am not concerned here, as the infrastructure has not changed, only the marketing material to encourage the upsell, sorry, the new bundle ;-)
Interesting. Just out of curiosity, does that also apply to the website space we are given? Is the 30GB set in stone?
It's not about how much I'm earning and how much I can pay. It's about what we promised for. Previously, as a premium member, we didn't have 250,000 limit but now they reduced it to 250,000 limit. So, I feel this should not be applied to old members. Actually, every time when WA make such changes, they won't apply to old member. But, this time Kyle didn't mention about it clearly, so I want to confirm it. I feel if they apply it for old member as well, then Premium Plus membership will be like an upsell for us since we forcefully need to upgrade to maintain our monthly visit quota which we were getting previously without upgrading or adding money.
Hi Suman - Payouts happen on the 1st of every month when you have met the minimum payment threshold that you have set. The minimum payment threshold is a value of $10 or more, meaning that you'll be paid out during the next pay run if you have that value or more in owed commissions.
I hope this helps!
Dear Carson,
I've send you email and waiting for your reply. There is issue in billing. This is what happened:
I downgrade to premium membership today on August 14. However, my PP+ membership was going to be finish on 11 September. So, I thought remaining balance will be adjusted.
But, in the invoice, it says my Premium membership is valid till 13 August 2025.
Even I did pay for dedicated hosting which I no longer needed. So, I thought the balance will be adjusted.
But, it even didn't adjust my PP+ remaining billing cycle balance.
Can you please fix it as soon as possible?
Thank you,
Regards,
Suman
Hello Suman - we can communicate about this via PM - nothing urgent here.