More Techno Fun
I still haven't solved the tablet and printer problem. Well, that's not exactly true. I bought a new printer because I had to have one. And then. . .
The Laptop
Yesterday, the laptop started acting up. Nothing would run exactly right. Little things were missing from screens. Cold starts didn't do much. Every time it came up, it would sorta kinda run, but not quite right.
Shut Down
And then it started shutting itself down. I attempted to run scans. They wouldn't run. They would shut the machine down. I was starting to panic.
Proxy Server?
Every time I tried to start it up, it kept telling me it couldn't access the proxy server. We don't use a proxy server.
So. . .
I went into the program list and deleted everything I downloaded for a day or two before this happened. Then I was able to access Spybot after another cold start.
Spybot To The Rescue
Spybot detected a ton of cookies (normal) AND some vicious malware. Got that all cleared out, started it up once again and. . . here I am. I was offline most of the day from late morning on.
Will Have To Replace Eventually
This laptop is a few years old and gets used and bused on a daily basis. I've been thinking of going over to a MAC as I hear so many wonderful things about them. I've heard they are harder to infect with "stuff." I sure hope so.
So Now We're Back To The Tablet Problem
I tried to talk to the techs at Microsoft. They want me to plug it in and run all the tests I've already done from website information. That's fine, but I have a problem. I couldn't understand the two guys I spoke to. They were trying to be helpful, but their English was so bad. . . and it bugged me because I'm usually very good with accents. And, of course, I was told there were no supervisors available. So. . .
Film at 11. I'm not giving up. That tablet and the case cost me nearly $600. It's not just going to sit in a drawer. I need it working.
Stay tuned! To quote Admiral John Paul Jones. . .
"Surrender, HELL, I have not yet begun to fight!!!"
Recent Comments
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Don't loose faith and keep fighting the evil of technology we all are so dependent of. In my younger days, my wise father said to me :
Son, never get so attached to something you cannot live without". Guess he did not know the computer era was on the rise......
That's part of the problem. In today's world, you need a computer and all the rest of it, especially if you work online. I agree with your dad and the attachment to things; however, when you make your living from them. . . UGH
Indeed! And may I add, the grumpy alpha in the family whom also complained high and low over the facebook trend out there where people shared baby pictures and their latest meal online was a farce and a waste of time. Last year we managed to get him create an account and start his journey. 2 days and he was humble and hooked. Old friends, schoolmates, news, interests, it was all there he said!
Ignorance is widely spread, knowledge is a virtue!
Good luck Carla. I'd help if I could, but don't know much about tablets, and I'm guessing it has Windows 8 on it, which I know nothing about. I've been avoiding it like the plague!
Yes, it has Win 8 on it, Tom. And it took me all of about 15 minutes to figure out how to use it, despite all the gloom and doom I heard. I really love that O(#@$*)(#$&(#$@* tablet. LOL It will work out. Not sure when or how, but it will.
I'm glad you called them and I hope you get it resolved. Don't give up on your tablet we are all pulling for you. Glad you got your laptop working. I've never worked with a MAC so keep me updated if you decide to get one. Glad your fighting back Carla :)
Wishing you good fortune in your dilemma.My very first lap top I got about 6 years ago was a packard bell.I only bought it because it was 299.00 and there were extra,s with it but when I think of the headaches I had with it.Off course I was new to the lap top world and people told me to get free software protection,the problem was when one expired I would download another free one;little did I know I was piling one bug on top of another.At the end of the day I had to get a friend who knew about computers and he said the computer was so infected,the only solution was wipe it completely and put a brand new software on it.It was upgrading to windows 7 at the time.Perhaps if you can get some one to wipe the computer and buy windows 8 and put it on.
I've thought about that, Mark, but, for now, I think it's fixed. It's running at a good clip once more and nothing nasty is showing up. BTR, this is a Hewlett Packard, but not a cheaper one. I'm not so sure that matters.
Good for you Carla! I do get frustrated when I can't understand the person on the other end of the phone because their English isn't clear enough. I would've thought clear diction was a prerequisite for a call centre job, but I must be old fashioned! Lol
I'm not trying to insult these folks. They honestly WERE trying to help me and were very polite, but I had to keep asking them to repeat everything and slow down and it was still very difficult. I agree with you that if they are going to do customer service in English, they should have a certain level of proficiency.
Oh dear. Hope it all gets resolved without a lot of money. Of course, I don't believe that's possible when it comes to electronics. Good luck.
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I feel your frustration. If I get a non English speaking person on a helpline I have to hang up. I keep phoning till I speak to someone I can understand! Never give up, never surrender....my son has it tattoed on his neck!
Don't worry, Kathy. NOT giving up. Promise!