asked in
Keyword, Niche and Market Research
Updated

Hi guys,

I am having some issues with Jaaxy today.
First I couldn't log in, then I got some weird scripted results in the keyword search bar and now I can't access my

When I start using Jaaxy, I'll note this!

Mine is working fine now, at 17:35 Swiss time, even created a new list and saved some keywords.
Hope yours is ok again too:-)

It seems to be fixed, Therese :)

Mine is working ok !

Ok, thanks for letting me know.
I suppose it's not a general issue then ... not sure why this happens.

See more comments

Anyone else has problems with jaaxy today?

Anyone else has problems with jaaxy today?

asked in
Keyword, Niche and Market Research
Updated

Hi guys,

I am having some issues with Jaaxy today.
First I couldn't log in, then I got some weird scripted results in the keyword search bar and now I can't access my

When I start using Jaaxy, I'll note this!

Mine is working fine now, at 17:35 Swiss time, even created a new list and saved some keywords.
Hope yours is ok again too:-)

It seems to be fixed, Therese :)

Mine is working ok !

Ok, thanks for letting me know.
I suppose it's not a general issue then ... not sure why this happens.

See more comments

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asked in
Everything Wordpress
Updated

Hi Guys,

I just published a new post to one of my websites.

I was trying to add an opt-in widget to my post when my website started to lag.

Everything I tr

When you need support and have no website added, do this

Thanks Loes!
I was able to connect but all my all Thrive plugins disappeared, my opt-in forms, widgets, homepage,... everything!
It must be an issue with thrives. I will try to contact them :(

:( too bad, sorry. Sometimes plugins can wreck your website badly

Everything is back to normal thanks to our great WA Support team!
It was a minor issue on the server. So relieved they could fix it :)

Pfieuw :)*

haha exactly! my hands are still shaking ;)

It's live, I have just looked at your site, all ok for me :)
Try refreshing then login ;-)

Thanks. I tried but nothing... I will see if the site support team can help me out :)

I see Loes has helped you out with giving an instruction link for contacting site support.
Cheers, Tosh :)

What do you mean by private view mode? Sometimes a server glitch can cause your site not to run properly, but it usually goes away unless something is wrong with the code. Your site was up just now when I went to check it. If you continue to have problems I suggest you contact site support.

I mean that I can see my website when I am in 'incognito' mode in Google. I just sent a message to support, thanks!

I had this exact thing happen to me as well. I sent Kyle a private message when it happened and the next time I logged in it went through no problem and hasn't since. I'm not sure why this happened but I would definitely message Kyle or carson and tell them and they will surely sort you out. Good luck amigo.

Thanks! I think I'd rather contact support that Kyle for this kind of issues. I sent them a ticket and I am waiting for their answer :)

Refresh the mywealthyaffiliate.com and log in again

Thanks; I did several times but I think it's an issue with my theme

See more comments

Website down! no wordpress website found?

Website down! no wordpress website found?

asked in
Everything Wordpress
Updated

Hi Guys,

I just published a new post to one of my websites.

I was trying to add an opt-in widget to my post when my website started to lag.

Everything I tr

When you need support and have no website added, do this

Thanks Loes!
I was able to connect but all my all Thrive plugins disappeared, my opt-in forms, widgets, homepage,... everything!
It must be an issue with thrives. I will try to contact them :(

:( too bad, sorry. Sometimes plugins can wreck your website badly

Everything is back to normal thanks to our great WA Support team!
It was a minor issue on the server. So relieved they could fix it :)

Pfieuw :)*

haha exactly! my hands are still shaking ;)

It's live, I have just looked at your site, all ok for me :)
Try refreshing then login ;-)

Thanks. I tried but nothing... I will see if the site support team can help me out :)

I see Loes has helped you out with giving an instruction link for contacting site support.
Cheers, Tosh :)

What do you mean by private view mode? Sometimes a server glitch can cause your site not to run properly, but it usually goes away unless something is wrong with the code. Your site was up just now when I went to check it. If you continue to have problems I suggest you contact site support.

I mean that I can see my website when I am in 'incognito' mode in Google. I just sent a message to support, thanks!

I had this exact thing happen to me as well. I sent Kyle a private message when it happened and the next time I logged in it went through no problem and hasn't since. I'm not sure why this happened but I would definitely message Kyle or carson and tell them and they will surely sort you out. Good luck amigo.

Thanks! I think I'd rather contact support that Kyle for this kind of issues. I sent them a ticket and I am waiting for their answer :)

Refresh the mywealthyaffiliate.com and log in again

Thanks; I did several times but I think it's an issue with my theme

See more comments

asked in
Everything Wordpress
Updated

Hey guys,

I have a question concerning whether or not you should add a price to your product reviews that have an affiliate link from Amazon.

I heard that you ca

I've seen websites that show the Amazon prices in the past few weeks,so that's a good question. Thank you for asking this! I needed this, as well:)
Blessings:)
Suzi

Follow their advice. If it is possible you could direct to another site that contains pricing.

Yes, they can see the price by clicking on a button that redirects them to Amazon :)

You can get the reviews link from Amazon,

Maybe the way to get out of it makes two tabs one that says read review, and the next one that say buy now which will take you straight to the pricing on Amazon.. Maybe use the rating 5 star plugin also ..

Hi Bea,
I have tabs that say 'check price here and more reviews' and a star rating system already.
The good thing is that if they want to check the price they are already on Amazon.

I think just stick with that, reply to the guy saying if you click the link, lol

Lol I will ;)

Hi Angélique. Where Amazon says that you cannot put the price? I have never seen this.So better do not read such posts, they are unreliable.

On the other hand Genius should keep the prices updated. This is what I have with EasyAzone, and it gives local currency. So I would expect Genius to do the same.

Amazon offers you to create a short link, so this cannot be against the rules.

I have read this a couple of times, Jovo.
I have always put prices until now and never had a problem with it.
Maybe it would be a good idea to ask Amazon about the exact rules as it seems that there are many conflicting theories about it,
because It's true that not all sources are reliable.
Thanks!

I would stick with what Amazon tell you to be honest :)

I think I will contact them directly to figure this out ;)

See more comments

Put a price or not for affiliate links?

Put a price or not for affiliate links?

asked in
Everything Wordpress
Updated

Hey guys,

I have a question concerning whether or not you should add a price to your product reviews that have an affiliate link from Amazon.

I heard that you ca

I've seen websites that show the Amazon prices in the past few weeks,so that's a good question. Thank you for asking this! I needed this, as well:)
Blessings:)
Suzi

Follow their advice. If it is possible you could direct to another site that contains pricing.

Yes, they can see the price by clicking on a button that redirects them to Amazon :)

You can get the reviews link from Amazon,

Maybe the way to get out of it makes two tabs one that says read review, and the next one that say buy now which will take you straight to the pricing on Amazon.. Maybe use the rating 5 star plugin also ..

Hi Bea,
I have tabs that say 'check price here and more reviews' and a star rating system already.
The good thing is that if they want to check the price they are already on Amazon.

I think just stick with that, reply to the guy saying if you click the link, lol

Lol I will ;)

Hi Angélique. Where Amazon says that you cannot put the price? I have never seen this.So better do not read such posts, they are unreliable.

On the other hand Genius should keep the prices updated. This is what I have with EasyAzone, and it gives local currency. So I would expect Genius to do the same.

Amazon offers you to create a short link, so this cannot be against the rules.

I have read this a couple of times, Jovo.
I have always put prices until now and never had a problem with it.
Maybe it would be a good idea to ask Amazon about the exact rules as it seems that there are many conflicting theories about it,
because It's true that not all sources are reliable.
Thanks!

I would stick with what Amazon tell you to be honest :)

I think I will contact them directly to figure this out ;)

See more comments

asked in
Everything Wordpress
Updated

Hi,

I am facing an issue in WP. The header option completely disappeared from the toolbar.

This happened when I installed my new Thrive Theme and I have the issue

I am sure of glitch, which will if no already be fixed.

No, it wasn't a glitch. I figured out what the issue was and actually there was no issue at all lol I just could find it but it was still there ;)

I've had an issue with toolbars, sidebars, and pop-ups not appearing with Thrive Leads and discovered it had to do with my cache plugin (WP Fastest Cache). Once I replaced that, it resolved the problem. Go with WP Total Cache instead and disable the 'Minify' option. Hope that works!

Hi Stephan,
Tom (Tclough) has helped me find out what was happening.
The toolbar was half hidden when I updated to Thrive theme so I couldn't see the second half of the toolbar.
Thanks for your reply :)

Don't have an answer for your issue--sorry!
Ed

No problemo Ed , I figured it out thanks to Tom ( Tclough) :)

What do you mean by the "header option" Angelique? Do you mean the place where you pick paragraph or heading 1-6?

If that is it, is the whole second line of editor tools missing? Look for the "Toolbar Toggle" button and click that to turn on the second row,

If that isn't it, then I am not sure what header option means so, could you please explain. I use Thrive tools and thermes so maybe I can help.

Tom

Thanks, Tom!
I toggled the toolbar and the second row showed up lol...How could I miss that?!
Now I feel like a total newbie hahaha!
It wasn't looking like that before installing Thrives themes, no?
Or is it my brain that needs some rest?
I guess I faced so many issues yet that I just didn't try doing what was actually the most obvious thing to do ;)

I am very glad that helped Angelique! Something with the theme install must have set it back to the single line. At least it was an easy fix.

You are going to like the Thrive Tools. There is a little bit of a learning curve but they will help you a lot in the long run.
Tom

I am loving it already!
Takes some time to figure everything out :)
I wanted to use that theme for a long time and I hope it will be worth the investment.

Contact the thrive support forum as it seems like the majority of these conditions map to them.

Will do, thanks ! Must be related to the theme because it started with installing it.

Angélique try deactivating sumome and see what happens.

Also it sounds as tho you have a premium theme. you might want to contact Thrive support

I deactivated Sumome but it didn't help. I guess it's related to my Thrive theme but I am facing the same issue when I change it into another theme...
I will contact Thrive support, thanks for your advice :)

Reinstall Sumome, as it is a good plugin. Multi-function plugin.

Maybe, the problem is in the theme that you use. If you can't solve it by yourself, perhaps, contacting someone from technical support (WA) would help you.

I like Sumome :) I was just checking if it was causing the problem but I don't think so.
I sent an email to Thrive Support and if it's not related to them I will contact WA support.

See more comments

Header missing in wp toolbar?

Header missing in wp toolbar?

asked in
Everything Wordpress
Updated

Hi,

I am facing an issue in WP. The header option completely disappeared from the toolbar.

This happened when I installed my new Thrive Theme and I have the issue

I am sure of glitch, which will if no already be fixed.

No, it wasn't a glitch. I figured out what the issue was and actually there was no issue at all lol I just could find it but it was still there ;)

I've had an issue with toolbars, sidebars, and pop-ups not appearing with Thrive Leads and discovered it had to do with my cache plugin (WP Fastest Cache). Once I replaced that, it resolved the problem. Go with WP Total Cache instead and disable the 'Minify' option. Hope that works!

Hi Stephan,
Tom (Tclough) has helped me find out what was happening.
The toolbar was half hidden when I updated to Thrive theme so I couldn't see the second half of the toolbar.
Thanks for your reply :)

Don't have an answer for your issue--sorry!
Ed

No problemo Ed , I figured it out thanks to Tom ( Tclough) :)

What do you mean by the "header option" Angelique? Do you mean the place where you pick paragraph or heading 1-6?

If that is it, is the whole second line of editor tools missing? Look for the "Toolbar Toggle" button and click that to turn on the second row,

If that isn't it, then I am not sure what header option means so, could you please explain. I use Thrive tools and thermes so maybe I can help.

Tom

Thanks, Tom!
I toggled the toolbar and the second row showed up lol...How could I miss that?!
Now I feel like a total newbie hahaha!
It wasn't looking like that before installing Thrives themes, no?
Or is it my brain that needs some rest?
I guess I faced so many issues yet that I just didn't try doing what was actually the most obvious thing to do ;)

I am very glad that helped Angelique! Something with the theme install must have set it back to the single line. At least it was an easy fix.

You are going to like the Thrive Tools. There is a little bit of a learning curve but they will help you a lot in the long run.
Tom

I am loving it already!
Takes some time to figure everything out :)
I wanted to use that theme for a long time and I hope it will be worth the investment.

Contact the thrive support forum as it seems like the majority of these conditions map to them.

Will do, thanks ! Must be related to the theme because it started with installing it.

Angélique try deactivating sumome and see what happens.

Also it sounds as tho you have a premium theme. you might want to contact Thrive support

I deactivated Sumome but it didn't help. I guess it's related to my Thrive theme but I am facing the same issue when I change it into another theme...
I will contact Thrive support, thanks for your advice :)

Reinstall Sumome, as it is a good plugin. Multi-function plugin.

Maybe, the problem is in the theme that you use. If you can't solve it by yourself, perhaps, contacting someone from technical support (WA) would help you.

I like Sumome :) I was just checking if it was causing the problem but I don't think so.
I sent an email to Thrive Support and if it's not related to them I will contact WA support.

See more comments

asked in
Everything Wordpress
Updated

Hi guys,

I just received an email that my Akismet subscription will renew in 2 weeks??!!

Imagine my surprise since I deleted that plugin months ago after the last

Angelique, this does not sound right. I also think its some kind of scam. Check it out thoroughly.

It's all very weird, indeed.
Their support team replied to me though but now they can't find my account...
I hope for the best!

Definitely not a scam as Akismet is owned by Automattic (which is very much a legitimate company), likely a support or communication issue. I hope you can get it resolved.

Sometimes when you submit a support ticket, it will help to give them the original transaction information just so they have that handy as it might help them with looking up your account.

Hi Kyle,

No, it wasn't a scam but it's good the be cautious.
I just couldn't figure out how or when I paid for Akismet since I deleted the plugin when you informed us that is was going the become a paid service.
My mistake... I thought that by deleting the plugin, it was enough.
Their support team finally found my access details and cancelled next payment.

Thanks for popping by :)
Angélique

have you tried the forgot password, or click the contact us form , other wise cancel the payment from your bank

Yes, I did but they don't recognize my email ( which is the same they sent the email to so that's very strange)
It's impossible to get in touch with any support team on their part.
I will cancel it directly for the bank I guess...
Thanks Bea :)

https://akismet.com/support/ try that link ang

Thanks Bea! I found a way to get in touch with Akismet support.
I hope this issue will be solved soon :)

Sounds very suspicious to me.
Regards

I thought so too but it appeared to be a real subscription notification for Akismet (?!)
How I ended up paying a subscription I still don't know... but they cancelled it. The money I paid for 'never using their service' last year won't be refunded, though!
I am sure I will not be the only one facing this issue and their techniques are more than suspicious, it's even close to be scammy in my opinion and I am sure they will get a lot of complaints acting like this.

This could be a potential scam. No professional bodies should be asking for your password or username.

If you have entered any username or password now, change your password as you might have given access to an intruder.

Regards,

John,

It looks like an official email from Akismet.
I don't think it' a scam but I will be very careful with it, thanks :)

There are really skilled scammers out there just to advise.

Your Word Press email and password are what you used to log into your wordpress site's to create posts and pages etc.....

You would have included an email when you created your admin accounts or whichever one you could have used akismet on back then.

You make me doubt about it now... I try to contact support but they ask too many questions. WP Email, password, API activation key ( whatever that is?)

I never included anything nor did I entered any credit card info ( at least I can't remember having done that). I just remember installing the plugin and deleting it later before it became paid.

I will listen to your advice and Bea's advice to cancel the payment ( if payment there is) through the bank.

I don't want to take any risk!

Angélique I am sorry to hear of your troubles. Have you set up a Domain specific email account? If not you will need to do that. There are no anti spam plugins required on the WA platform . As far as Akismet it is not needed.

You should be able to end your subscription to Akismet here

https://akismet.com/support/

Yes, I did. I tried to connect with my domain specific email account but it doesn't work.
It's been almost a year since I deleted Akismet and I am sure I deleted it before it became a paid plugin.

Hopefully you can get it straightened out by contacting their support team.

Hi,

I managed to contact their support team but they tell me they can't find my account ...
I really don't get it. I start to think that my account has been hacked somehow because I never entered any payment details for any plugin, ever.

I will you updated when I know more.

Thanks for helping me out with this :)

Have a great Sunday!

Contact Kyle immediately about this. Between his expert help and IT support this should get sorted out. It should never have happened.

Thanks for your advice! I will if I can't clear this out

See more comments

How to find wp email and username? akismet plugin issue!

How to find wp email and username? akismet plugin issue!

asked in
Everything Wordpress
Updated

Hi guys,

I just received an email that my Akismet subscription will renew in 2 weeks??!!

Imagine my surprise since I deleted that plugin months ago after the last

Angelique, this does not sound right. I also think its some kind of scam. Check it out thoroughly.

It's all very weird, indeed.
Their support team replied to me though but now they can't find my account...
I hope for the best!

Definitely not a scam as Akismet is owned by Automattic (which is very much a legitimate company), likely a support or communication issue. I hope you can get it resolved.

Sometimes when you submit a support ticket, it will help to give them the original transaction information just so they have that handy as it might help them with looking up your account.

Hi Kyle,

No, it wasn't a scam but it's good the be cautious.
I just couldn't figure out how or when I paid for Akismet since I deleted the plugin when you informed us that is was going the become a paid service.
My mistake... I thought that by deleting the plugin, it was enough.
Their support team finally found my access details and cancelled next payment.

Thanks for popping by :)
Angélique

have you tried the forgot password, or click the contact us form , other wise cancel the payment from your bank

Yes, I did but they don't recognize my email ( which is the same they sent the email to so that's very strange)
It's impossible to get in touch with any support team on their part.
I will cancel it directly for the bank I guess...
Thanks Bea :)

https://akismet.com/support/ try that link ang

Thanks Bea! I found a way to get in touch with Akismet support.
I hope this issue will be solved soon :)

Sounds very suspicious to me.
Regards

I thought so too but it appeared to be a real subscription notification for Akismet (?!)
How I ended up paying a subscription I still don't know... but they cancelled it. The money I paid for 'never using their service' last year won't be refunded, though!
I am sure I will not be the only one facing this issue and their techniques are more than suspicious, it's even close to be scammy in my opinion and I am sure they will get a lot of complaints acting like this.

This could be a potential scam. No professional bodies should be asking for your password or username.

If you have entered any username or password now, change your password as you might have given access to an intruder.

Regards,

John,

It looks like an official email from Akismet.
I don't think it' a scam but I will be very careful with it, thanks :)

There are really skilled scammers out there just to advise.

Your Word Press email and password are what you used to log into your wordpress site's to create posts and pages etc.....

You would have included an email when you created your admin accounts or whichever one you could have used akismet on back then.

You make me doubt about it now... I try to contact support but they ask too many questions. WP Email, password, API activation key ( whatever that is?)

I never included anything nor did I entered any credit card info ( at least I can't remember having done that). I just remember installing the plugin and deleting it later before it became paid.

I will listen to your advice and Bea's advice to cancel the payment ( if payment there is) through the bank.

I don't want to take any risk!

Angélique I am sorry to hear of your troubles. Have you set up a Domain specific email account? If not you will need to do that. There are no anti spam plugins required on the WA platform . As far as Akismet it is not needed.

You should be able to end your subscription to Akismet here

https://akismet.com/support/

Yes, I did. I tried to connect with my domain specific email account but it doesn't work.
It's been almost a year since I deleted Akismet and I am sure I deleted it before it became a paid plugin.

Hopefully you can get it straightened out by contacting their support team.

Hi,

I managed to contact their support team but they tell me they can't find my account ...
I really don't get it. I start to think that my account has been hacked somehow because I never entered any payment details for any plugin, ever.

I will you updated when I know more.

Thanks for helping me out with this :)

Have a great Sunday!

Contact Kyle immediately about this. Between his expert help and IT support this should get sorted out. It should never have happened.

Thanks for your advice! I will if I can't clear this out

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training