Posts
30
Questions
16
Is anyone having difficulties updating their posts in Wordpress at the moment?
Thanks all for your help on this one. In the end, site support transferred the website to an advanced PHP8 server.
There may have been issues with that, Andrew! But do the usuals...
You may need to empty the browser cache, refresh, and try again. You can also try the URL in a different browser or mobile device.
You can also empty the server's cache.
Websites > Site Manager > Details > Sitespeed > Empty site cache
https://www.wikihow.com/Clear-Your-Browser's-Cache
if the issue persists, please reach out to site support going forward.
Abie
Yes, I do periodically. I can update for a while, then suddenly the update seems to get stuck, and I need to clean the PC or reboot. This has only been happening recently, and I constantly try to figure out the cause. What I find confusing is that all the other sites that I use, such as GA, GSC, Notion, Medium, etc., continue to work OK.
;-)
Richard
Do you mean updating directly through WordPress?
I added a new post a couple of hours ago, without any problems.
Rudy
I published a post through site content and started editing it in WordPress, but when I press update, it doesn't do the thing. The post is still there without all the SEO editing I've done.
Oh...ok...that happens sometimes.
As Andre mentioned, make sure your cache is cleared and refreshen the browser. Then try to update the post again.
Rudy
Thanks Rudy,
Cleared the cache - closed Chrome and then opened it up again. That sorted it!
Cheers
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Updating my posts in wordpress?
Is anyone having difficulties updating their posts in Wordpress at the moment?
Great to hear now you can keep moving forward knowing that site support has your back. Enjoy your weekend.
Andre
Thanks all for your help on this one. In the end, site support transferred the website to an advanced PHP8 server.
There may have been issues with that, Andrew! But do the usuals...
You may need to empty the browser cache, refresh, and try again. You can also try the URL in a different browser or mobile device.
You can also empty the server's cache.
Websites > Site Manager > Details > Sitespeed > Empty site cache
https://www.wikihow.com/Clear-Your-Browser's-Cache
if the issue persists, please reach out to site support going forward.
Abie
Yes, I do periodically. I can update for a while, then suddenly the update seems to get stuck, and I need to clean the PC or reboot. This has only been happening recently, and I constantly try to figure out the cause. What I find confusing is that all the other sites that I use, such as GA, GSC, Notion, Medium, etc., continue to work OK.
;-)
Richard
Do you mean updating directly through WordPress?
I added a new post a couple of hours ago, without any problems.
Rudy
I published a post through site content and started editing it in WordPress, but when I press update, it doesn't do the thing. The post is still there without all the SEO editing I've done.
Oh...ok...that happens sometimes.
As Andre mentioned, make sure your cache is cleared and refreshen the browser. Then try to update the post again.
Rudy
Thanks Rudy,
Cleared the cache - closed Chrome and then opened it up again. That sorted it!
Cheers
See more comments
Hi Team,
Wondering about the migration of a website to WA and how that would work.
Site is currently held at NameHero.com
Thanks in advance for any assista
Hey Andrew,
Our SiteSupport team can help you transfer your website if it is Wordpress based. If you contact them with your domain name, and FTP information, they can help you make the transfer.
Here is the SiteSupport contact.
https://my.wealthyaffiliate.com/websites/support
You will give them:
(1) Your Domain URL
(2) Your FTP Login Details
And they can handle the transfer from there.
They will first transfer your website over to a "staging" domain, in other words, a free .siterubix.com websites so you can have a look and make sure things are working properly. After that, you will be able to point your DNS settings to that of WA.
To update your domain DNS settings to point to WA. Here are the DNS settings.
ns1.mywahosting.com
ns2.mywahosting.com
These settings will be updated within your domain registrar (where you purchased your domain) after the transfer has taken place.
If you need any further help, let me know.
you can ask support to help you with this...
to get in contact with them you will need a siterubix site and ask about migrating your site over - they should be able to take care of this for you...
make sure you take a backup of the site yourself before this happens - jsut in case ( as it is your business)
find the support link at the top under help or within your messaging system ( envelope at the top) at the bottom left in the sidebar is a sitesupport link...
Thanks Phil,
So I'm clear - I set up a siterubix site and then ask support to migrate the other site from the old host?
I've used site support for other things in the past but wasn't sure how this worked.
Cheers
You need a space here to host your website from namehero.com, so as Phil suggested you would be creating a siterubix website and message Site Support for the migration. I think they will give you instructions and information on this.
there is no ' not listed' in the site support questions anymore ....
so if you don't have a site here you cannot get through to support....
i think it is crazy, but may have been abused in the past to try to get support to do many things not within their remit...
See more comments
How does migration to wa happen?
Hi Team,
Wondering about the migration of a website to WA and how that would work.
Site is currently held at NameHero.com
Thanks in advance for any assista
Hey Andrew,
Our SiteSupport team can help you transfer your website if it is Wordpress based. If you contact them with your domain name, and FTP information, they can help you make the transfer.
Here is the SiteSupport contact.
https://my.wealthyaffiliate.com/websites/support
You will give them:
(1) Your Domain URL
(2) Your FTP Login Details
And they can handle the transfer from there.
They will first transfer your website over to a "staging" domain, in other words, a free .siterubix.com websites so you can have a look and make sure things are working properly. After that, you will be able to point your DNS settings to that of WA.
To update your domain DNS settings to point to WA. Here are the DNS settings.
ns1.mywahosting.com
ns2.mywahosting.com
These settings will be updated within your domain registrar (where you purchased your domain) after the transfer has taken place.
If you need any further help, let me know.
you can ask support to help you with this...
to get in contact with them you will need a siterubix site and ask about migrating your site over - they should be able to take care of this for you...
make sure you take a backup of the site yourself before this happens - jsut in case ( as it is your business)
find the support link at the top under help or within your messaging system ( envelope at the top) at the bottom left in the sidebar is a sitesupport link...
Thanks Phil,
So I'm clear - I set up a siterubix site and then ask support to migrate the other site from the old host?
I've used site support for other things in the past but wasn't sure how this worked.
Cheers
You need a space here to host your website from namehero.com, so as Phil suggested you would be creating a siterubix website and message Site Support for the migration. I think they will give you instructions and information on this.
there is no ' not listed' in the site support questions anymore ....
so if you don't have a site here you cannot get through to support....
i think it is crazy, but may have been abused in the past to try to get support to do many things not within their remit...
See more comments
I purchased significant amount of word credits a few months ago and for the first couple of months my balance was bolstered by the credit of 15000 credits for premium plus memb
No here but I heard of a few more that has :) The best approach here is to reach out to Kyle!
If you're premium plus+ each month we don't get an "additional" 20k word credits, we get our word credits topped off to 20k. When you purchase additional word credits and you start creating content the system will first use your monthly word credits since they get replenished, and so that's what you were seeing replenished each month. If your month has started and you're at or above 20,000 then you're good to go. They don't accumulate month to month, they just get refreshed and topped off.
I can't even figure out how to get to my balance! I'll see what you get for answers!
Jeff
Cheers Jeff. Guess you're moving into your summer there. Winter downunder but mild today!
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Has anyone had problems with their word balance being credited each month?
I purchased significant amount of word credits a few months ago and for the first couple of months my balance was bolstered by the credit of 15000 credits for premium plus memb
No here but I heard of a few more that has :) The best approach here is to reach out to Kyle!
If you're premium plus+ each month we don't get an "additional" 20k word credits, we get our word credits topped off to 20k. When you purchase additional word credits and you start creating content the system will first use your monthly word credits since they get replenished, and so that's what you were seeing replenished each month. If your month has started and you're at or above 20,000 then you're good to go. They don't accumulate month to month, they just get refreshed and topped off.
I can't even figure out how to get to my balance! I'll see what you get for answers!
Jeff
Cheers Jeff. Guess you're moving into your summer there. Winter downunder but mild today!
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I recently created an infographic in Canva and downloaded it in SVG format as I was looking for a clearer image on the page.
I've done them in both jpg and png, and resizin
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Does anyone know how to upload an svg image to their website?
I recently created an infographic in Canva and downloaded it in SVG format as I was looking for a clearer image on the page.
I've done them in both jpg and png, and resizin
See more comments
Great to hear now you can keep moving forward knowing that site support has your back. Enjoy your weekend.
Andre