How to setup WA hosted emails in the newest version of Outlook Office 365 on Windows 11

byEMBotha

447 followers

1 year ago

Hey guys.

I wrote a post about this very issue before.

But since then, Outlook has received an upgrade and now everything is very confusing when you try to setup your WA email in Outlook 365.

It seems that every version of Outlook requires different settings.

I would recommend that you first check out Christophers training. Christopher's settings he uses in this training is what helped me. So first see this training and if your Outlook looks different from his training then you continue with my post here. If that makes sense!

Add Account step 1

As in the picture above click the "Plus Add Account" button.

In the next screen type your email address in and click on Advanced options. Click on the option 'Let me set up my account manually"

Then click connect.

In the next screen choose IMAP like in the picture above.

In the next screen put in your password. Your incoming password. Then this next screen will appear:

It will say getting things ready and then put out an error message. In this message you have the option to select "Change Account settings". Click on that.

Now you have some more options.

Put the following options in.

First add your Server name which should be your domain name. In my case it was trackntrain.co.za. Put the port number in. I used 993 as Christopher suggested in his training. Set encryption method to SSL/TLS. Don't click the Secure Password Authentication.

Under Outgoing mail just put in your Outgoing server which should be smtp.siterubix.com and use Port 25. Set the encryption to Auto. Leave the tic box blank.

These settings were the only ones that worked for me. If these settings does not work for you to at least just get an account setup and put you through to the next screen, then I suggest that you contact site support to get additional settings from them.

Hit Next.

Now it will ask for the password once again. You should be able to just say ok.

Now you should see a screen like this:

After this the email account was created. If by some miracle you get a second prompt screen that asks for your smtp.siterubix.com server's username and password, then you have done it!! Then make sure the username is your email address and the password is your outgoing password.

But if you are like me and did not receive that miraculous prompt you still need to go and do 2 more things.

First you have to set the root folder to inbox.

Second then you have to trick outlook into giving you more options so that you can make sure all the settings are set correctly.

To do this you need to do the following.

Click File to get the setup box like the picture underneath:

Then under account information make sure your email address is selected.

Then click on account settings underneath your email address.

Then click on Server settings.

Now you are able to edit all your incoming and outgoing settings.

First start with your incoming settings.

Make sure the username is your email address, the password is your incoming password and the sever is your domain name and your port is 993, Encryption is set to SSL/TLS.

Now click on Outgoing mail dropdown arrow in Bold.

On the next screen, now fill out all your outgoing settings.

Server is always smtp.siterubix.com, Port is 25, Encryption method is set to Auto now select the option that says my outgoing SMTP requires authentication.

Click the box next to Log on using username and password.

Then fill out the User name which is your domain name and then the password should be your outgoing password.

Now you should be ready to go.

You should receive another password prompt.

Check which Server they are asking for. If the Server is your domain name, then use the email address as username and the incoming password.

If the Server is SMTP.siterubix.com then you have to use your domain name as the username and the outgoing password.

Now try sending and receiving.

If you are still having issues, please refer to my previous post for pointers about making sure the passwords are right and that there are no extra spaces or typos.

I hope this helps!