Wealthy Affiliate's Site Support is Excellent
I contacted Wealthy Affiliates's site support team for the first time today. My problem was addressed quickly. They notified me by email when my problem was resolved. Since I was multitasking, I can't say whether it was done in 10 minutes or 20 minutes. I just know that it was fast.
In hindsight, I wish I would have contacted them when my login problem first arose. I dreaded contacting the help desk so much that I waited over a month hoping the problem would disappear on it's own.
Most support desks are so frustrating to work with that I delayed contacting the help desk. I wished the problem would just disappear on its own. It didn't.
-If you need to contact the WA support desk, you will not be given to sales people trying to sell something. (That happens every time I contact my cell phone provider.)
-They actually responded to my problem. I've had the warranty department for my truck and the real estate title company that my real estate clients work with simply ignore my emails about a problem.
-I didn't have to answer a thousand questions about my problem before they were willing to help me.
I wish other companies would have help desks that are as helpful as Wealthy Affiliate's Site Support is.
Moral of the story: If you have a problem, give Wealthy Affiliate Site Support the chance to help you. They are great.