asked in
Getting Started
Updated

How do you ask for the fees back for your membership? I plan to sign up as soon as I get my other account unfrozen. My head has been pulled on too much this year that I have no

What a powerless situation to be in - Get well NnurseBecca (:

Hopefully AbieAJ Premium Plus Ambassador recommendations have provided a solution:
Billing Inquiries
- https://wealthyaffiliate.com/contact
- kyle@wealthyaffiliate.com

Or reach out to Kyle on their profile page

- https://my.wealthyaffiliate.com/kyle

You can go here

- https://my.wealthyaffiliate.com/account/subscription And downgrade.

Honor

I hope you get some help. In my case, I didn't. I forgot to cancel Jaaxy annual membership in October and notified WA as soon as Paypal took the money. No response or refund to a request for cancellation even on the same day, even a prorated refund later for the Black Friday was not considered

I hope the bank dispute works for you.
Keep us posted.
,
Good luck.

Sorry to hear this, Cspine surgery - be successful 🙏🔥

As for the billing, I always talk to Carson and Kyle if carson is late on billing issues. Not sure, but since its the holidays hope they can reply in due time.

All the best, I believe

Sorry to hear that You are leaving WA. Hope things will get better at a later time. Then To see You come back. Be safe and happy holidays, also l 'm hoping that Kyle may be able to help You out.

Peace and Blessings ! 😑

I saw you ask this in another post :) As everyone was telling you there and also here it’s Kyle who you can message directly with any billing questions / concerns.

You’re also able to cancel your account on your own right now by going to your profile then account details without any outside help.

See more comments

I tried to downgrade before billing due to family expenses ?

I tried to downgrade before billing due to family expenses ?

asked in
Getting Started
Updated

How do you ask for the fees back for your membership? I plan to sign up as soon as I get my other account unfrozen. My head has been pulled on too much this year that I have no

What a powerless situation to be in - Get well NnurseBecca (:

Hopefully AbieAJ Premium Plus Ambassador recommendations have provided a solution:
Billing Inquiries
- https://wealthyaffiliate.com/contact
- kyle@wealthyaffiliate.com

Or reach out to Kyle on their profile page

- https://my.wealthyaffiliate.com/kyle

You can go here

- https://my.wealthyaffiliate.com/account/subscription And downgrade.

Honor

I hope you get some help. In my case, I didn't. I forgot to cancel Jaaxy annual membership in October and notified WA as soon as Paypal took the money. No response or refund to a request for cancellation even on the same day, even a prorated refund later for the Black Friday was not considered

I hope the bank dispute works for you.
Keep us posted.
,
Good luck.

Sorry to hear this, Cspine surgery - be successful 🙏🔥

As for the billing, I always talk to Carson and Kyle if carson is late on billing issues. Not sure, but since its the holidays hope they can reply in due time.

All the best, I believe

Sorry to hear that You are leaving WA. Hope things will get better at a later time. Then To see You come back. Be safe and happy holidays, also l 'm hoping that Kyle may be able to help You out.

Peace and Blessings ! 😑

I saw you ask this in another post :) As everyone was telling you there and also here it’s Kyle who you can message directly with any billing questions / concerns.

You’re also able to cancel your account on your own right now by going to your profile then account details without any outside help.

See more comments

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asked in
Getting Started
Updated

I am in dire condition without your help. I would resign up next year I am sorry to ask, my head was pulled on Kyle please help me out

Hi

I don't think that is possible as per WA terms and conditions, however you may reach out to

Billing Inquiries
https://wealthyaffiliate.com/contact
kyle@wealthyaffiliate.com

And explain your circumstances.

I would also leave a public message to Kyle's profile space for faster resolution.

https://my.wealthyaffiliate.com/kyle

This is something to talk with Kyle about.

Here is the link.
https://www.wealthyaffiliate.com/contact

Category: Billing.

I see you've been here for a long time, friend. I would think you'd know the answer by now, unless things have changed. But as far as I know, there isn't any refund.

You could contact support and explain your situation. Even if you're planning to downgrade back to premium, I don't think you can get that refund.

Was your membership a yearly membership? If yes, then that might not be a refund. If no, you can always downgrade and continue with the monthly subscription with just premium.
I tried to give you the best answer. May you find them satisfying. Take care. All the best!

See more comments

Could my membership be refunded?

Could my membership be refunded?

asked in
Getting Started
Updated

I am in dire condition without your help. I would resign up next year I am sorry to ask, my head was pulled on Kyle please help me out

Hi

I don't think that is possible as per WA terms and conditions, however you may reach out to

Billing Inquiries
https://wealthyaffiliate.com/contact
kyle@wealthyaffiliate.com

And explain your circumstances.

I would also leave a public message to Kyle's profile space for faster resolution.

https://my.wealthyaffiliate.com/kyle

This is something to talk with Kyle about.

Here is the link.
https://www.wealthyaffiliate.com/contact

Category: Billing.

I see you've been here for a long time, friend. I would think you'd know the answer by now, unless things have changed. But as far as I know, there isn't any refund.

You could contact support and explain your situation. Even if you're planning to downgrade back to premium, I don't think you can get that refund.

Was your membership a yearly membership? If yes, then that might not be a refund. If no, you can always downgrade and continue with the monthly subscription with just premium.
I tried to give you the best answer. May you find them satisfying. Take care. All the best!

See more comments

asked in
Authoring & Writing Content
Updated

How can we undelete a draft? It is super important, please help SOS
I am sorry to keep asking questions
I went back to try to see what just happened, and I accidentally d

Hey Rebeccca,

Don't panic... yet.

If you have a backup file of your website, then simply create a new temp site on the SiteRubix server and install THAT backup file into the temp site... retrieve that post... and then delete the temp site you.

This is why it is so important to keep backup files.

Hope you find this helpful.

If you are using the block editor, Jay has said in the past if you create post/page in Google Docs which has good error correction & when you get to the point it can be dropped right in the Block editor. Then you have to add the images but you will always have a backup from that point to work from. Sorry about your problem but many of us have already beat you too it, join the club!

If you delete a document from word or some other document source, chances are it's gone.

If you simply trashed it, you can retrieve from trash with the click of a button and restore the document.

When in doubt, contact site support.
If you keep your history, you might get lucky be looking through the web browser hx as well as the theme hx. Revisions are kept for each page to use.

Elementor page builder has a useful history that I've used to revert back to the last place before deleting or changing the content.

Rudy

I like the revert idea, the plug in needs plugged in for me on my WA
I don't know if this even sounds feasible haha

Elementor has really good videos to walk you through how to use.

We're you able to retrieve any prior copies?


Rudy

It should have autosaved, Becca! I agree with others, contact Site Support!

Riiiight shoulda woulda coulda lolol
Site Support how to word it rassafrassa poof again please help

🤔🤔 I'll see if I can find out something else, Becca!

See more comments

What have I done now? please help sos

What have I done now? please help sos

asked in
Authoring & Writing Content
Updated

How can we undelete a draft? It is super important, please help SOS
I am sorry to keep asking questions
I went back to try to see what just happened, and I accidentally d

Hey Rebeccca,

Don't panic... yet.

If you have a backup file of your website, then simply create a new temp site on the SiteRubix server and install THAT backup file into the temp site... retrieve that post... and then delete the temp site you.

This is why it is so important to keep backup files.

Hope you find this helpful.

If you are using the block editor, Jay has said in the past if you create post/page in Google Docs which has good error correction & when you get to the point it can be dropped right in the Block editor. Then you have to add the images but you will always have a backup from that point to work from. Sorry about your problem but many of us have already beat you too it, join the club!

If you delete a document from word or some other document source, chances are it's gone.

If you simply trashed it, you can retrieve from trash with the click of a button and restore the document.

When in doubt, contact site support.
If you keep your history, you might get lucky be looking through the web browser hx as well as the theme hx. Revisions are kept for each page to use.

Elementor page builder has a useful history that I've used to revert back to the last place before deleting or changing the content.

Rudy

I like the revert idea, the plug in needs plugged in for me on my WA
I don't know if this even sounds feasible haha

Elementor has really good videos to walk you through how to use.

We're you able to retrieve any prior copies?


Rudy

It should have autosaved, Becca! I agree with others, contact Site Support!

Riiiight shoulda woulda coulda lolol
Site Support how to word it rassafrassa poof again please help

🤔🤔 I'll see if I can find out something else, Becca!

See more comments

asked in
Authoring & Writing Content
Updated

Hi, I am writing some super important notes within my Wealthy Affiliate blog
I do not know how I got it to strike through, but that is driving me nuts and I need some help

HI

Apologies for you having so much trouble and I understand your frustration.

However you may like edit elsewhere, for example Google docs.

We do edit in Grammarly, and already checked for grammar and spelling and plagiarism, and so we just paste it plain and do quick formatting before we upload our blog post, of course choosing few tag names and editing title.

Perhaps this is better for you saving you struggling.

Kindly let us know if you were to figure out your situation, I don't think it can be retrieved once deleted.

Hope this helps.

I thought I was doomed so I tortured myself elsewhere... yeah definitely room for some improvement (we have the technology, I want to make a suggestion with the right approach to help.

I believe that's changing however can't confirm anything.

You'd want perhaps reach out to the co-founders.

Thank you for your notes.

Much obliged and best wishes.

See more comments

Wealthy affiliate blog? vanishing my content>?

Wealthy affiliate blog? vanishing my content>?

asked in
Authoring & Writing Content
Updated

Hi, I am writing some super important notes within my Wealthy Affiliate blog
I do not know how I got it to strike through, but that is driving me nuts and I need some help

HI

Apologies for you having so much trouble and I understand your frustration.

However you may like edit elsewhere, for example Google docs.

We do edit in Grammarly, and already checked for grammar and spelling and plagiarism, and so we just paste it plain and do quick formatting before we upload our blog post, of course choosing few tag names and editing title.

Perhaps this is better for you saving you struggling.

Kindly let us know if you were to figure out your situation, I don't think it can be retrieved once deleted.

Hope this helps.

I thought I was doomed so I tortured myself elsewhere... yeah definitely room for some improvement (we have the technology, I want to make a suggestion with the right approach to help.

I believe that's changing however can't confirm anything.

You'd want perhaps reach out to the co-founders.

Thank you for your notes.

Much obliged and best wishes.

See more comments

asked in
Everything Wordpress
Updated

just wondering what happens to content and email now that my domain has expired? Does it regain access if you pay for it once you have your card unsuspended for international p

Like said below, if you get it straight in a month's time all your content should be fine as well as your site email. I hope you get it all figured out. Please keep us posted.

I think site support can help you with that.

Hi

Normally you have one month more to renew after expiration, you can change your payment info by logging in your registrar.

Would be nice to hear how you are getting along. Much obliged and best wishes.

You can get it back within a certain time frame. But the longer you wait, the more expensive it can become to reinstate it. That is if no one else claims that domain name in the meanwhile.

Expired domain questions? can you access the email anymore?

Expired domain questions? can you access the email anymore?

asked in
Everything Wordpress
Updated

just wondering what happens to content and email now that my domain has expired? Does it regain access if you pay for it once you have your card unsuspended for international p

Like said below, if you get it straight in a month's time all your content should be fine as well as your site email. I hope you get it all figured out. Please keep us posted.

I think site support can help you with that.

Hi

Normally you have one month more to renew after expiration, you can change your payment info by logging in your registrar.

Would be nice to hear how you are getting along. Much obliged and best wishes.

You can get it back within a certain time frame. But the longer you wait, the more expensive it can become to reinstate it. That is if no one else claims that domain name in the meanwhile.

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training