Facebook and YouTube Penalty Revoked!
Over the last month and a half I have had my Facebook page taken down + just recently had a YouTube video flagged as inappropriate and removed.
I have however had both of these penalties removed, and since it might happen to others here at some point, I just want to share my experiences as it might help you, if you ever end up in a similar situation.
The Facebook penalty:
Just over a month ago I one day logged into Facebook and found out my Facebook page for one of my niches had been taken down.
It had been unpublished, as it had apparently been found inappropriate.
I found this very strange, as I had not done anything spammy and also focus on giving quality info. But maybe somebody I had given a bad review flagged the page.
Still not sure what the reason was, but Facebook had decided to unpublish my site.
I read through the terms they referred to, but I could not see how I would have violated any terms. So appealed, as you have this option on FB.
Shortly after I however received a reply that said they had received the appeal but still believed my page violate their terms.
I still did not get any explanations – quite frustrating. Luckily you have the option to appeal again on FB, so I did this and explained that I would be happy to make changes, but I needed to know what I had to change.
The next day I logged in I had received a reply, and they said they had looked again, and it was a mistake my page had been taken down, and it was now back live.
My YouTube video was taken down:
Just a few days ago I then experienced something similar with YouTube.
Only a few hours after having uploaded a new video I got a message saying I had received strike one on my YouTube account. My video had been flagged by someone, and YT had reviewed and taken it down, as it violated their guidelines.
This was really confusing – I did nothing else than I have done the last year on that channel. And it was a good honest review – but it was harsh, as I believe the service I reviewed is very poor.
Do not know if somebody from that company flagged it, but it was taken down very quickly by YouTube. When looking at what else is on YouTube, this seemed very surprising to me. But when looking at how poor this company is and how few YouTube videos there are about it, I suspect that it could potentially be them trying to shut down any negative video reviews – but it is only I guess.
I of course then read through the terms, but the problems is that you are just told you violate the guidelines, but not which one, so you have to read and guess yourself.
I did not see how I violated any rules, so appealed the decision.
After a couple of days, I got a message from YT. They had reviewed my video again, and agreed that it does not violate any guideline, so my strike was removed and my video was back live.
What to do if you get a Facebook or YouTube penalty?
This has been a couple of interesting experiences for me. Luckily both of me appeals where however heard.
So if this happen to you, I just want to explain how I have used it. First of all it is a good occasion to read the terms and to critically look at what you are doing, to see if you need to make adjustments.
If you have made mistakes, then make corrections.
But if you feel it is unjust, make an appeal and try to explain as precisely as possible why you appeal.
In my case, I have had both penalties revoked, and at the same time learned a lot more about the terms and conditions on both platforms:-)
Hope this can help you, if you ever get into one of these situations (hopefully you will not).
Also, would be great to hear from you in a comment below, if you had any similar experiences.
All the best,