Does anyone here know how I can get my security certificate updated on the WA server? I started getting security issues a few days ago and can't use the site. I've been back a
SiteSupport knows best, Teri. Work with them until your problem is resolved. If it takes days, don't worry. Follow their detailed instructions. Sometimes we don't and this prevents progress.
All the best,
Maxine :)
strange it is not workng for you but ok for all the rest of us....
would indicate something local rather than online
Hey Teri,
All technical issues with your website should be directed to SiteSupport for the quickest resolution.
Hope you find this helpful.
See more comments
Need my security certificate updated on a site?
Does anyone here know how I can get my security certificate updated on the WA server? I started getting security issues a few days ago and can't use the site. I've been back a
Hey Teri,
Looking at your site, it seems that WA site support has successfully updated your SSL certificate. I've attached a screenshot to show you.
Now, the reason why you may still be getting an error is your own browser is caching the old SSL certificate.
To fix this, simply clear your browser cache in the browser settings.
Hope this helps!
Jay
SiteSupport knows best, Teri. Work with them until your problem is resolved. If it takes days, don't worry. Follow their detailed instructions. Sometimes we don't and this prevents progress.
All the best,
Maxine :)
strange it is not workng for you but ok for all the rest of us....
would indicate something local rather than online
Hey Teri,
All technical issues with your website should be directed to SiteSupport for the quickest resolution.
Hope you find this helpful.
See more comments
Hey Teri,
Looking at your site, it seems that WA site support has successfully updated your SSL certificate. I've attached a screenshot to show you.
Now, the reason why you may still be getting an error is your own browser is caching the old SSL certificate.
To fix this, simply clear your browser cache in the browser settings.
Hope this helps!
Jay
thanks! it's fixed