Hi Skip,
Last week I transferred all of my 8 websites from Hostgator to WA.
Initially I tried doing it myself and I ran into problems (similar to you). I put a support ticket in and the good guys in the back office sorted the mess out and successfully transferred all 8 sites within a matter of hours. Just go to "build my website" and click support ticket.
Hope this helps

I would suggest you submit a support ticket to get help.

Let us know how it goes.

Perhaps you have not yet changed your DNS settings at your Domain Registrar to tell the server to point your site to the WA hosting account?

Please explain exactly what you did to "move" your site. You may just be missing a few simple steps

Here is a reply I recently gave to another member.

1. You can do move it yourself by following Welshy's tutorial here:

https://my.wealthyaffiliate.com/training/how-to-transfer-a-wp-site-to-wa-hosting

2. OR - to do what Carson suggests in reply to another member

https://my.wealthyaffiliate.com/website-development-programming/need-help-to-installing-exsisting-web-site-to-wa-built-on-word-press-platform

After your files are set up on WA temporary hosting, you will need to log in to your Domain Registrar account and change the DNS server address to point to the WA hosting address:

Tommy's tutorial on that is here:

https://my.wealthyaffiliate.com/training/how-to-transfer-domain-name-to-wa

Kyle's tutorial on changing DNS settings is here:

https://my.wealthyaffiliate.com/training/wa-hosting-setting-up-your-domain-dns

Hope something above helps. If not, I suggest you raise a support ticket with
WA hosting as they would be in the best position to help you resolve this.

~Jude

Sometimes the transfer takes a while. Sometimes your cache prevents you from seeing the updated site. If you are sure you properly set the DNS on your domain name - it should work.

Here's some training on transferring a WordPress website from another host to WA's hosting: https://my.wealthyaffiliate.com/training/how-to-transfer-a-wp-site-to-wa-hosting :) Rich.

Hey Skip,
Are you talking about this training session?https://my.wealthyaffiliate.com/training/hummingbird-niche-website-walkthrough-live