Nope haven't had that problem. I would give it a few hours then check here: internic/whois to see if the changes have propagated. Then you can change them again.

Labman. I just checked on the link you provided and it all looks hunky dory there. Thanks for the info!

You're welcome. Glad to help

Ok, I think I figured it out. The nameservers originally were all caps. I used the most recent ones after refreshing the page here at WA and it seems to be in progress.

If you are using:
ns1.mywahosting.com
ns2.mywahosting.com
Then yes, they are correct. Make sure there are no spaces.
Maybe even type them in manually rather than copy and paste.

I had to try the process two or three times before I could get it to work.

Yes, I had no problem pointing my domains here from GoDaddy. Oh, I see you figured it out! Yay!

I would ignore looking for a "Launch" button, and explore the contents of "Manage" and "DNS".

I'm not currently on GoDaddy, but any registrar constantly changes their interface, so it is almost impossible to keep a guide on how to do things 100% accurate to what you see on the screen. Explore, but just be very careful to not click "save" or "commit" or whatever unless you are really sure you want to make a change. The "cancel" button is your friend when exploring an interface.

Thanks so much for your reply. I will check out these options. I was a little leery about going forward and I do understand that interfaces are ever changing, but I did not want to make the wrong
move. Thanks again!

You're welcome. Just be very careful of what you click on and fully read any messages you receive, and you should be fine.

yes, Terese, it is the DNS or Manage. You probably figured it out as it was some time ago. I didn't see your question earlier. Sorry as I use GoDaddy too.

You were correct in your info Steve.

Yup, I just ran into the same thing; thanks for your help Foobard. On GoDaddy, go to DNS Management, scroll down to NameServers and the Change option will be highlighted :D

Thanks so much! I just made the switch and I hope that it processes. The browser said that I would likely get a confirmation email of the update, but it has yet to come through. Thanks again! :)

Thanks! I followed your steps and updated the NameServers :).
Did you receive a confirmation of the change via email?

I don't remember getting one either so hopefully, it is active and you have started building.

the best way to get a quick answer is in the live chat.
I'm not sure myself how to do it.
Doug

Who is your registrar? Godaddy? or Hostgator? You answer should be easy to find if you know who you registered the domain with...

I don't know who I registered it with. It could be hostgator.

Where's Live Chat?

What's your domain name... I can do a whois and get you directions for setting your DNS

not familiar with GlobalNPN but most are similar. You want to change the servers at Global to our servers here with
Primary: ns1.mywahosting.com
Secondary: ns2.mywahosting.com

Chances are when you log into Global NPN and click on manage your domains or something similar you will see some wording about the different things you can do. You can click on your domain you want to change and then look for words like 'manage DNS' or like that. Look for Name Servers and then click to change the name servers. You will put the above ns1.mywahosting.com and the ns2 in and then click save.
Now, not sure if Global is similar to the others but if so this should help a bit. If not, then ask in the live chat or contact support at GlobalNPN for assistance.

I figured it out. I did a google search (which a lot of times I forget I can do) and found my answers. I actually own 3 domains but one of them I know where I bought it. Thanks so much!!

Yay!!! Awesome. You'll be kung-fu at this in no time. ;-)

May I suggest that you put in a request to site support, explaining exactly what you have done. If you follow the advice from marionblack about backing up your site, by using wp clone, then change the DNS settings in godaddy to to the WA settings, once your site is hosted here, you can perform the restore from wp clone yourself, or ask site support to help you do it.

Thank you. It's still all gobbly gook at the moment! Lol

You should set up your site on WA first under a siterubix domain, and then transfer your domain to it.
You can export the content from your site on GD, then import it to your site at WA. You are just basically transferring everything to WA.

Does that make sense?

I already did the redirect before setting up a site in WA. Does this matter?

Do you still have access to them on your GD account?

I just called GD and they said the redirect in is progress. I don't have access to my websites or domains at this time.

They also said I need to contact WA tech support to get a ZONE FILE set up since my emails that were connected to my domain names are no longer accessible.

I was of the understanding that my emails stayed at GD since they were registered there. Ahhh....what a schmozzle.

I looked around for tech support, but the only thing I found was in the Site Rubix - Tech support ticket.
I assume there's no 800# to call to get immediate assistance, is there??

How frustrating! I would submit a support ticket with WA letting them know what happened and that you need a ZONE FILE set up. Here...
https://my.wealthyaffiliate.com/websites/support

I would create a site first though. Just to get a domain they can connect with you. It doesn't take long. Just choose a domain and a theme, and you can change it later.

OK. thanks for the support, again! :-)

No problem

similar problem here and do not know exactly where to go for solutions.

you should be good to go.

You also need to add the site to WA's hosting in the site management tool

Actually there were a couple more steps, but by poking around in the menus, I was able to figure it out.

WAR EAGLE! (sorry, just had to get that in)

A big War Eagle to you!!

Glad it worked!

My apologies. I have been sick and thinking wasn't in the picture I guess. I should not have assumed that you had the rest of it under wraps. Oops. Glad it worked out in the end. :)

I'm good at figuring things out. Thanks for getting me started.

GoDaddy is your registrar, one and one is the hosting. Since you are with WA, you can host here. You won't need an account at 1&1.

You may want to consider transferring your registration to WA at some point (instead of renewing at GoDaddy) Transfer A Domain From Godaddy To Wealthy Affiliate For now, just point the nameservers to WA and use the hosting here that is included with your Premium membership. Connecting Godaddy Domains With WA Hosting

You have done everything you need to do if you pointed or transferred your domain from GoDaddy. 1and1 is just another hosting company that people may have used. You used GoDaddy, so just keep going in your training.

Hi Labman am really LOST since yesterday ... : (

just purchase my domain at WA ... now,
what is the host domain?
do I really need to purchase this to godaddy or 1&1

I want to transfer my free installed website rubix.com - to the domain I just purchase from WA but for some reason it really confused me coz I cannot get through to the process ...

crying emoji : (

If you purchased the domain at WA and you have a siterubix site, then you can go into the SiteRubix menu item, and click on Site Manager. Here you will see your siterubix site. In the boxes at the bottom of the site listing there is one called move.

Click on this and follow the prompts. You will enter the domain name that you purchased and the content on your siterubix site will appear on your new domain.

Then you just need to add more content on the new site.

sounds like you bought your domain name at godaddy?

or did you buy hosting there?

can you remember what you signed up to there or bought from them? Sounds like you don't have a website set up already

Domain names are bought for a one off fee of a few dollars and renewed every year, but they still need hosting, you point the domain name from wherever you bought it to whoever your host is - you've got hosting with your membership here and it is cheaper than their top hosting plan there, so all you have to do is put the WA server numbers into your godaddy domain name account, when you log in they've got a box for that [search bar should bring up some training on it]


Why pay twice for hosting or keep your website hosted on a cheap plan or why pay for and drive a cheap car when you've already paid for a racecar here parked round the back, unused?

the search bar top of the page gives lots of explanations on this

All you are doing is telling the world, through GoDaddy where your website is being hosted. Think of the domain name server the same as the card catalog file in your public library, you look up the book title (in our case the website) you want to see, the card tells you which shelf and book number to look for to find your book, in our case the domain name server is telling your web browser what hosting server (WA) has your website and where to look to display it on your screen.

It's actually pretty simple even though not exactly intuitive. :-)

Cool deal, thanks for the explanation. I will give it a go.
Regards, David

I did just buy the domain name. It has been sitting there waiting to be used for a few months

I understand it a little better now. Except I lost my library card a while back. haha. Take care, David

You want to point your GoDaddy domain name here so you can use that domain name on the website you are going to be building here. You can leave that domain at GoDaddy and not point the servers to WA but then you will need to come up with a different domain name or use the free sites. It is more professional looking to have your own and the pointing of the servers is as easy as Kyle points out. Once you do it you will be surprised at how easy it was.

Got it done. Way easier than building the website

You will need to create that email again, but you can ask Site Support to make sure.

I do not know much about this level of detail, but I would recommend that u send this info to SiteSupport and see if they can help u. Sry I cannot help u further.

You're trying to forward the domain? I'm not sure that is supported here. You can point the domain or transfer.
You may want to contact Site Support on this.

If you are going to have WA host it then the DNS have to point to the host who host the website. Your domain can remain parked wherever it is at now, but for the Search Engines to know where the WordPress install in it is, then the servers of that domain must point to the host.

Thus... point the DNS(s) to whoever you want to host it.

let's figure it out

Thank you!! :) I thought maybe Kyle would know, but my domain was bought through ipage.com and there's no tutorial for that one! And ipage support wasn't much help! They told me I had to change the name servers at WA..lol

Does your domain show on this page?

https://my.wealthyaffiliate.com/websites/domains

yes, but not with my other domains..it's at the bottom of the page, and it still shows that domain at my other server ipage!

What does the "status" say on this page:

https://my.wealthyaffiliate.com/websites/domains/transfer

Pending transfer and then in yellow words it says transfer in progress, but on the other page in green it says ready!

Have you received any emails asking you to confirm the transfer?

nope, but I'll check my other email from ipage! One sec!

Okay got this email in my other email account! Re: Transfer of http://everythingfamilylife.com

http://Domain.com received notification on Mon Jun 19 14:27:07 2017 that you have requested a transfer to another domain name registrar.

If you want to proceed with this transfer, you do not need to respond to this message.

If you wish to cancel the transfer, please contact us before Sat Jun 24 14:27:07 2017 by going to our website,


You may need to enter the following information to accept or decline the transfer:

Domain Name: http://everythingfamilylife.com


If we do not hear from you by Sat Jun 24 14:27:07 2017, the transfer will proceed. Just have to wait for Saturday I guess because I don't know where that transfer key goes..lol

Thank you so much for your help! :)

Please remove the transfer key from your posting that could be a sensitive piece of information.

I'm assuming you entered the EPP code when you paid for the transfer at WA?

I didn't even put the transfer key in yet, as I just saw the email when you asked me to check...lol

Please edit your comment above to remove the key from your comment.

okay..thank you! :) I deleted it from my post..I guess that was kinda dumb..lol

You change your DNS server names on the site where you originally purchased the domain name. That is where you enter the WA DNS server names.

I did that, and they said the name servers don't exist...lol

What were the nameservers you entered?

What it listed : Primary: ns1.mywahosting.com
Secondary: ns2.mywahosting.com
but without the primary and secondary in front of them! I moved domains to other servers before, and I even ran my own server years ago, so I know how to put in name servers, but IPage doesn't like those nameservers...lol

Those should work, they are the same as one of my sites. When you enter them in the dashboard on the IPage site where you bought the domain name, make sure there is no extra space in front of or after the addresses. If IPage allows more than the two nameservers, then just get 2 additional from OpenDomain and add them as well, never hurts to have an extra directory anyway.

Barring any success there I would open another support ticket with WA and request new DNS servers. Don't add that request to an existing support ticket as it may just muddy the waters and confuse things even more, a new ticket is best in my experience. :-)

I also see a couple of other issues that are not necessarily DNS related.

-- Your URL is not simply http://everythingfamilylife.com/, you need to add an s for SSL, thus making it https://everythingfamilylife.com/. That gives a nonspecific 500 internal server error which is too generic to be meaningful at all. :-(

-- Do you have the numeric IP address of your website from your control panel? If so enter those digits in your web browser (no https, etc.) and see if you can open your site from there. If that fails then there is another hosting server issue other than DNS on the WA server. The numeric IP address ignores DNS entirely and goes directly to your website server.

Thank you! It is all working now! :) Thanks for all your help! :)

It may look like an error message, but this means you were successful in pointing the domain to WA!

Hey Donald,

If you are using the nameservers detailed in the following post: WA Hosting - Setting Up Your Domain DNS ...then yes.

Thank you Triblu

are using the nameservers detailed

WA Hosting - Setting Up Your Domain DNS

..yes should be okay

Who is your domain registrar (where did you purchase the domain?)

Are you paying for the WordPress sites you created thru GoDaddy? I just used GoDaddy for my domains and then pointed the server to here as it says above. Are you using the email accounts and are you active on the WordPress accounts you have? If not, you could just point the servers to here as in the training and set up your email here. Unless you either point the domains here or transfer them you won't be able to use them so I guess it is a matter of how active they are. Not sure this helps but maybe someone else can come in and help further.

Hi MsMerry,
Yes, I paid GD for hosting, renewable every 2 years - up this year, I think. One email isn't used, the other two are.

Are you saying that if I transfer everything over to WA, I might lose the existing emails in the account, but moving forward, I will still be able to use those email addresses?

I am not sure on that one Joanne relating to the emails question. Yes, I pay GD for my domains and hosting is done, but never bothered with the email set up. I didn't transfer my domains, I just pointed the DNS server to WA on Godaddy and then I was able to use my chosen domain name here. I use my email that I set up here as it is easy to do. Probably yes, you would lose the emails but not certain of that. Sorry, I am not more help, but it does make sense that the emails could still be active if you don't transfer but instead point the servers to here. Your host is still GoDaddy for your domain names, but if you want to use those domain names here, you have to do one or the other. Am I muddling things more for you?

That's a good amount of work.
First, start with your least important site and do them one at a time to completion before you start the next one.
You'd have to back up the GD WordPress website with a plugin.
Backup email account for that domain
Either transfer the GD domain to WA or leave the GD domain in place and just point to the WA Nameservers. I think domain pointing would be safest, as it gives you a fallback plan if things go awry. You can always transfer them later.
Once the domain pointing or transfer is successful, you install WordPress on a site here (very quick process)
You install the same backup plugin from your old site.
You restore the backup file to your new WA site.
Test.
Test some more.
Configure email on the new domain. Decide if you want to forward emails or have three separate accounts. I like forwarding. You can reply as the specific account, and there's a lot less fuss with dealing with all those accounts.
Restore email. (Process varies depending on if you are using a client like Outlook or a webmail like Gmail)

After you are satisfied that everything is running ok, you can start your next one.

After all three are done, and everything passed its tests, and you get your friends to verify that they can get to your websites, you can consider terminating your GoDaddy hosting.

If things don't go so great, you can just repoint your nameservers back to Godaddy, (hopefully you documented the old settings first) and decide to just leave the sites at GD or hire someone to do this.

Random additional notes:
I should also mention that you should understand the limitations of Wealthy Affiliate hosting before you do anything. You do not have cPanel access, direct access to the databases, or cron jobs. That isn't a problem for the vast majority of people, but some custom plugins and self-hosted email autoresponders will not work.
You asked for clarification on what you get here at WA. WA includes email hosting and forwarding at no additional charge. You can point domains registered elsewhere to Wealthy Affiliate for no cost. If you transfer your domains, I think the current cost is $15 per domain per year, which includes Whois privacy protection. That is an expensive add-on at Godaddy.

Thanks for stepping in Steve. I think I had the general idea right but you really clarified where I couldn't. Appreciate you helping.

You're welcome. It was an interesting problem so I wanted to lay out a step by step instead of just contributing missing parts.

The email is the difficult part. Or at least the part that makes it more complicated. I think doing the domains one at a time is better because you are confirming that the process works. The last thing you want is to start the process on all three domains at once because you're trying to save on time and possibly labor cost and then realize that there's a problem. A contingency plan to go back to what you had is also great to have.

I so agree. It was interesting, wasn't it? I am just so happy you saw it and jumped in.

The first thing I would do is go to your current website, export everything to a document, and then save it, just in case something happens. Here is how you do that... Wordpress Export Tool You can transfer your domain name and import everything from your old website onto your WA website.Then you can cancel your GD account, because you get free hosting with WA. You get your own email for each website with WA as well, I am not sure if you can use the same email address, but you can try to create the same one if you go to "Email" after clicking on the black square with the airplane up top. Here is a video to help you transfer your domain... Transfer Domain Name from GoDaddy to Wealthy Affiliate SiteDomains I hope this helps, let me know if you have more questions.

Hi MsMerry,
I think this is making sense :-)
I need to better understand the WA hosting and domain service. I understand about redirecting the domain name, but need more on the hosting side, especially since my membership fee covers this. Then, I'll have to learn about website development and all!
Oh my!:-)
Thanks for your contribution. Much appreciated.

if you are paying for premium membership here then you are paying for hosting and it may be more advanced hosting than you have at godaddy? Worth looking into it with sitesupport to see what's involved with moving those sites and email.

You are welcome and as you said, with premium hosting is included. Unfortunately for me, my domains are 2 years so cannot transfer yet.

Hi Foobard,
Thanks so very much for all the detailed reply. You are awesome!
My GD websites aren't being used, expect for one is just a home page. I've been waiting to set them up once I knew what I wanted to be or do when I grew up! :-)

Can you help me understand more about what you said....

You said, "You do not have cPanel access, direct access to the databases, or cron jobs. That isn't a problem for the vast majority of people, but some custom plugins and self-hosted email autoresponders will not work."

Does this mean that if I want to use tools to build email lists, such as LeadPages, and email management tool, like AWeber or Mailchimp to capture email addresses, I won't be able to with WA??

And what are the implications of not having access to cPanel, direct access to the databases, or cron jobs?

And, that the WA premium fees for hosting are far more affordable than, say GD?

So much techie stuff that I need to understand to make decisions, and I thank you for your very valuable info and feedback!
Thank you!!!

MailChimp and Aweber will work with WA. They are paid services that are hosted by third parties. I was referring to self-hosted solutions, running directly on your own server. There are a lot of downsides to doing that, and a higher level of technical knowledge is required. Just google "self hosted autoresponder", and you will see a bunch of articles, and some that go into all the potential problems.

WA hides the complexity from running a website. They make it extremely easy. In return for making it easy, they impose some limitations. These limitations only apply to a very few people who are "techies" for the lack of a better word.

As far as the implications of not having access to those techie features, there really isn't any. They would only matter if you wanted to create a custom database, and write custom SQL queries to it, if you wanted to run Joomla or some other CMS that is not Wordpress, create scripts to run at scheduled times, etc. This is all stuff you aren't likely to be doing. WA is a wordpress host. It is logical for them to limit what people do to just wordpress. It is easier to support, and it is easier for the user, as there isn't a maze of options to choose from.

I am here mostly for the training. The hosting was just a bonus. But, yes, I think WA is better than GD for hosting.
Sorry for the delay in responding.

This is so clear. Thanks for the detailed explanation. One moe wuestion..do you know if eight WA I could run wish list?? As a plug in to run/ host ,manage online courses where clients can go to access resources??

I'm not sure exactly what you are asking here. If you are going to be offering online courses, I would use a platform designed for that, like Udemy https://www.udemy.com which is most known for their public courses but offers private courses too, or there might be other ones that allow subscriptions and private courses, like maybe this one https://www.proprofs.com/training/
You could create and host your online training courses in one of these other third party engines that are designed for that purpose and then link to the training from your website.

But anything is possible, but "anything" often requires custom coding, which can be very expensive to contract out, hope it is done correctly, and then it has to be maintained, which is an ongoing cost. Using third party services can be a lot easier to manage. Plus they come with built in support.

Good points. I'm probably nit picking since I find it hard to get clear about technology when I can't have a verbal chat to talk my ideas / questions through.

Thanks again for your very helpful chat. I also feel better about dropping Go Daddy and staying with WA as my hosting company. :-)