Very Disappointed

Last Update: May 19, 2018

Hi guys,

Yesterday I woke up at 2am because I had a blog to write and post on my website. It was my offday so I had to take full advantage. My goal was to finish typing, editing, proofreading, put images as well as post 10 products on WooCommerce.

I managed to to do all of them and then as I had finished with my SEO Checklist as recommended by Jay, I noticed something funny with my post. All the edits including images, links and part of the content was gone!

Oops! What? I closed up my computer and restarted it then opened the document once more and believe you me all the major changes I had done the whole day we're JUST GONE for good! It was 7pm and I was already very exhausted and wanted to sleep because I was to start job at 3am today.

I can't tell why and how this happened despite saving the changes every few steps I took. Well, to cut the long story short, I took more than two more hours to fix the mess.

Has anyone else encounterd this and what could this be? Is it the problem with word press or its WA host issue? Am still wondering how to make sure this doesn't happen again.

Paul.

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AlexEvans Premium
Are you using site content here at WA Paul, it auto saves our work as we go, it has auto saved me.
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PMbaluka Premium
Yes Alex I do, after constructing my content I posted on my website and that's where I added images and other edits. Infact what remained is what I had written on site content everything else disappeared including meta description and links that I included in WordPress.
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jetrbby80316 Premium
Sorry you had to go through this frustration. Did you write everything in Site Content Paul? If so, could be a glitch.

I still write the "old fashioned way" producing my original blog post in a Word Document then copying and pasting over. I personally feel more comfortable this way, and have not had any problems.
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PMbaluka Premium
Yes I use SiteContent a lot and I love the feature of auto save. After publishing my post I did some more editing including images, links and products. Thank God the basic content from Site Content remained. Am not sure if the problem is with WordPress or what?
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phakacha8 Premium
Has it to do with the recent Interface Change might be questioned.
I can relate the hardship of writing a blog and everyone else will.

Let's solve this.
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PMbaluka Premium
I still don't understand and if it's connected to the new interface then something has to be done because it's so disappointing to waste a whole day's job just like that.

Am still waiting may be there's a better explation, I hope.
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phakacha8 Premium
:)
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Timotheus Premium
I have had problems with the interface lately too.
I know we just had a whole new look and interface. But if there are bugs or problems, it would be nice to hear from Support about it.

1. So that we are aware.
2. So that we can circumvent the issues, avoid it or don't do steps that are due to these issues.

But Support has been silent. And that is not nice.
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PMbaluka Premium
Hi Tim,

I remember reading one of your blogs here about a problem you encountered when posting here at WA and I can now relate very well with you after what happened to me yesterday.

Did you contact the support about it? Am just assuming it's something connected to the new interface which I think should get sorted out quickly.

I hope we will get an explanation from the support soon.

Paul.
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Timotheus Premium
Thanks Paul. I thought I did contact Support. No answers from them.

Totally agree with you that this should be sorted out quickly. And the very least, Kyle, Carson and Support should offer some explanation.
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MKearns Premium
This can happen. Back things up remotely if necessary!
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PMbaluka Premium
Back up remotely? I normally save my work regularly, for example if I add an image I would update changes immediately and this is how I do it but it never happened like this before and I wonder why now?
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