I almost gave up. Thanks SiteSupport!

Last Update: August 21, 2018

Hi guys,

Some hours ago I was devastated, I thought it was my time to give up.

I decided to migrate from All In One SEO to Yoast SEO because I've read some posts from people who claim Yoast SEO works better.

When I was setting it up, I deactivated the AIO SEO plugin and noticed that the sitemap created by Yoast SEO was not found. I checked it out and got the 404 message.

Not only that, I also got notified about this problem:

I had asked SiteSupport why I couldn't see my sitemaps and before getting a response, I clicked "Deactivate Google Sitemap", since I thought that the sitemap created by Yoast SEO was enough.

Then SiteSupport told me that they had generated a new Sitemap using Google XML Sitemap plugin, so I thought everything was fine.

I started checking out my posts and pages and "bang!", no way to view my published posts or pages. The only thing that appeared was the 404 error message in all my posts and pages, which means that my site was not getting any visitors.

I started searching what was wrong and thought of updating my theme, so that's what I did.

However, the problem was still there. I read that other people had had this problem and that editing the .htaccess file was the solution, so I tried to do that but it said that my site's .htaccess file was not writable...

I told SiteSupport about this issue and it got solved within an hour, so I started feeling better.

I must say that it's amazing how fast they solved this big problem, knowing that there are thousands of people in this community and hundreds that might be having issues like this.

After that, I resubmitted the sitemap and noticed that Google analytics wasn't tracking my site's data, and discovered that I had to install the Google Analytics by MonsterInsights plugin.

That's all. If someone ever has an issue like this, I believe SiteSupport will help you fix it =)

Even though it's too late for me to achieve the goal I had for this year, and there are times that I feel as a complete failure because I've put in the work and not seeing good results, I'm grateful that I still have the opportunity to be in this platform.


Thank you so much,

Miren

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Kerjackie Premium
Hi, Myriam, I had some problem with Yoast Seo also, because of that I came back to All in one SEO, it is so confusing sometimes, but that"s happen, you have to stick into the program, and go forward, you did well to ask for help, SiteSupport is just the best.
Jacqueline
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smokeywins Premium
An issue like this would have scared the heck out of me, and it's even more frustrating when you don't know what went wrong or how to fix it. That is why it's so great to have the gurus at SiteSupport available to help with the technical issues that can occur. Happy to hear it's all resolved.
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MarkA1 Premium
Yikes! That would have scared the heck out of me, lol. But yeah, it's good that Site Support has our backs for these types of situations. It really is amazing what all we get here. Training, hosting for dozens of sites, community support, and even expert technical support for when something really goes wrong. I don't think I'll ever leave WA. Glad you got that taken care of and best wishes to you!

Mark
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Shweta10mg Premium
I had faced a near similar situation two months ago, a wonderful member did help me out . I still have Yoast as my SEO Plugin.
Well there are some wonderful members here who suggested such highly technical assistance and Site support to allieviate your troubles.. Good and also thankyou for the motivation
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WAPablo Premium
I posted this today, was a bit of coincidence that I wrote about it. But I think it will help somehow for most at WA, and hopefully even more than that...
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Ricargon Premium
Hi Miren, great post and thanks for the heads up for sharing this experience with the rest of us. I know now what to look out for if I decide to look into switching to Yoast. Way to go on not giving up and sticking to it! Thumbs up to ya!
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VictorF22 Premium
Don't ever feel like a failure because obstacles are part of life and definitely part of our journey here at WA.
In order to succeed with our online business we are going to "fail" at times but we can't never feel like we are not accomplishing anything.
Find the positive on the worst events in your life and you will build your character and a stronger personality.

I'm sure you will succeed!
If you need someone to talk to, message me and I will do everything that I can to encourage you and keep you moving forward!
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SAWalden Premium
As long as you persevere, pick yourself up and dust yourself off and keep on going you are NOT a failure.

Only quitters are failures.

As long as you keep putting one foot in front of the other you are NOT a failure - You are simply moving in the right direction toward your goal!

Susan
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CandP Premium
Site support is a very underrated benefit of WA membership. We have only had to use their help a few times but the response has always been really fast and, to date, has always solved our problem. Thank you for bringing this amazing support service to the attention of WA members.

By the way, we are so glad you are still with us!

Colette and Philip
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Miren Premium
Yes, you realize how valuable SiteSupport is when you experience these kind of issues.

You're so welcome, thank you so much =)
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Godsmack12 Premium
Happy to see you got it worked out and yes tech support is awesome.
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Miren Premium
I agree, thank you =)
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RussellO1 Premium
Glad you got it all worked out and you didn't give in easily.
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Miren Premium
Thanks! =)
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RussellO1 Premium
You're welcome Miren.
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j52powell Premium
Pretty traumatic experience!
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Miren Premium
Yes, I've been discouraged for some months because it's not going well and yesterday's experience didn't help
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EandS2018 Premium
They r awesome
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Miren Premium
Right =)
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chief14nj Premium
they are the best :)
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Miren Premium
Right =)
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Happy2Learn Premium
well done. Glad you got it fixed.
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Miren Premium
Thanks, same here =)
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EKaye1 Premium
I am glad SiteSupport were able to sort this headache out for you. You are right, never give up. All the best
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Miren Premium
Thank you, best wishes to you too =)
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keishalina9 Premium
Geez! ... what an experience! ...

....thanks so kindly for sharing -- very helpful to know about the 'quirks & quarks' of all this...

...keep moving onward & upward to success, all the best, cheerio .. :)
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Miren Premium
Glad that it was helpful to you =) Have an amazing day!
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kjdahlin Premium
Hi Miren,

I am so glad you did not give up and you found the problem, once I put something in like a plugin I do not touch it unless update. I am so glad you are rolling again, good luck.

Karen
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Miren Premium
Thank you Karen, best to you =)
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