I almost gave up. Thanks SiteSupport!

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65
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13.7K followers

Hi guys,

Some hours ago I was devastated, I thought it was my time to give up.

I decided to migrate from All In One SEO to Yoast SEO because I've read some posts from people who claim Yoast SEO works better.

When I was setting it up, I deactivated the AIO SEO plugin and noticed that the sitemap created by Yoast SEO was not found. I checked it out and got the 404 message.

Not only that, I also got notified about this problem:

I had asked SiteSupport why I couldn't see my sitemaps and before getting a response, I clicked "Deactivate Google Sitemap", since I thought that the sitemap created by Yoast SEO was enough.

Then SiteSupport told me that they had generated a new Sitemap using Google XML Sitemap plugin, so I thought everything was fine.

I started checking out my posts and pages and "bang!", no way to view my published posts or pages. The only thing that appeared was the 404 error message in all my posts and pages, which means that my site was not getting any visitors.

I started searching what was wrong and thought of updating my theme, so that's what I did.

However, the problem was still there. I read that other people had had this problem and that editing the .htaccess file was the solution, so I tried to do that but it said that my site's .htaccess file was not writable...

I told SiteSupport about this issue and it got solved within an hour, so I started feeling better.

I must say that it's amazing how fast they solved this big problem, knowing that there are thousands of people in this community and hundreds that might be having issues like this.

After that, I resubmitted the sitemap and noticed that Google analytics wasn't tracking my site's data, and discovered that I had to install the Google Analytics by MonsterInsights plugin.

That's all. If someone ever has an issue like this, I believe SiteSupport will help you fix it =)

Even though it's too late for me to achieve the goal I had for this year, and there are times that I feel as a complete failure because I've put in the work and not seeing good results, I'm grateful that I still have the opportunity to be in this platform.


Thank you so much,

Miren

65
55

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Recent Comments

55

As long as you persevere, pick yourself up and dust yourself off and keep on going you are NOT a failure.

Only quitters are failures.

As long as you keep putting one foot in front of the other you are NOT a failure - You are simply moving in the right direction toward your goal!

Susan

Site support is a very underrated benefit of WA membership. We have only had to use their help a few times but the response has always been really fast and, to date, has always solved our problem. Thank you for bringing this amazing support service to the attention of WA members.

By the way, we are so glad you are still with us!

Colette and Philip

1

Yes, you realize how valuable SiteSupport is when you experience these kind of issues.

You're so welcome, thank you so much =)

1

Happy to see you got it worked out and yes tech support is awesome.

1

I agree, thank you =)

Glad you got it all worked out and you didn't give in easily.

1

Thanks! =)

1

You're welcome Miren.

1

Pretty traumatic experience!

1

Yes, I've been discouraged for some months because it's not going well and yesterday's experience didn't help

1

They r awesome

1

Right =)

well done. Glad you got it fixed.

1

Thanks, same here =)

I am glad SiteSupport were able to sort this headache out for you. You are right, never give up. All the best

1

Thank you, best wishes to you too =)

1

Geez! ... what an experience! ...

....thanks so kindly for sharing -- very helpful to know about the 'quirks & quarks' of all this...

...keep moving onward & upward to success, all the best, cheerio .. :)

1

Glad that it was helpful to you =) Have an amazing day!

1

Hi Miren,

I am so glad you did not give up and you found the problem, once I put something in like a plugin I do not touch it unless update. I am so glad you are rolling again, good luck.

Karen

1

Thank you Karen, best to you =)

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