Little Advice: if you are selling something, do a follow-up!
Published on August 31, 2014
Published on Wealthy Affiliate — a platform for building real online businesses with modern training and AI.
Since few months, I'm offering on my blog some custom design services (for banner) and banner advertising packages.
The shop is quite on fire. And it's going great.
Few days ago, I was watching my e-shop logs and I noticed there was quite a bunch of people who had fully completed their carts and filled in their information before leaving the page without taking action.
I though it would be quite interesting to learn more about that and contacted them by email with all details to know what happened and offering them help if needed.
The message was something like:
Hello [Full Name],
I noticed you tried to place an order on my store on [date].
From the page: [service page]
Ready to put this into action?
Start your free journey today — no credit card required.
Just sending a short email to be sure everything is ok.
If you met an issue or have pre-sales ask, let me know - I would be pleased to help! :)
--
Have a great day,
Tanguy - Incognito007
Guess what happened?
About 50% of them logged back in my website and completed their purchase.
That make me feel totally stupid about the fact I missed so much business skipping that until now!
Don't make the same mistake: If you are selling something and have logs about people activities, take the time to check everything - it's a great opportunity to engage with your visitors and generate more business! :)
That could make the difference between a shop going great, and doing AWESOME!
Have a great day!
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