So your browser can actually cause a lot of really random and annoying problems when it comes to working on your website. With that in mind remember in the future that clearing your cache can fix a number of other issues as well visual editor buttons not showing up. In short, the cache is made up of temporary files that your browser collects while you do your online tasks.

Leoemery has a great overview of what a cache is here

https://my.wealthyaffiliate.com/leoemery/blog/so-w...

1. Check in a Different Browser

This is the quickest way to see if there is a browser issue. If you have no problems in Internet Explore but it isn't working on Chrome then I would try clearing your cache

2. Check on a Different Computer

I have a computer and a laptop so when I have weird problems I check in the same browser on both computers, this can also be an easy way to check if it is a website issue or a browser issue.

3. Clear your Cache for your specific browser

I know that a lot of people use a lot of different browsers. Since my time here I have heard of a number of browsers that I have never heard of let alone use, so with that being said I cannot help you on clearing cache.

Here is some training from with Wealthy Affiliate about cache clearing for Firefox and Chrome (again from Leo)

https://my.wealthyaffiliate.com/training/how-to-cl...

If your browser is not one of the ones above then you should be able to perform a simple Google search on how to clear the cache for your particular browser. Or if someone can find a training/blog in WA about how to clear that particular browser cache feel free to leave it in the comments and I will update this post with it for easy access to others.

Even if for some reason the problem does not go away when you try in it a different browser, it might be a good idea to clear your cache anyway. Sometimes things can surprise you.

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Kathy331 Premium
Nice one Jean, this has been asked a LOT just lately, I was getting deja vu. Now I can just point to this training!
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autumn56 Premium
@Kathy331
Yeah thats how I have felt the last month. I got the idea for the training when I spent a few hours trying to help someone and realized I had to jump from blog post to blog post and from question to question to find the different options that worked for people. I have just been slacking in actually getting int done... =)
Jean
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DIVICAN Premium
You know what I had that problem but now solved... cheers men
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autumn56 Premium
@DIVICAN
Yeah ive noticed lots of people have the problem. I find it to be very random. Glad you were able to get it solved. do you remember what you did to solve it?
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AlexSol Premium
Great tutorial, Jean!

Just like you, I was completely unaware of the visual editor being disabled as you described on page 2 of the tutorial! I'll keep that in mind ;)

And I am sure this tutorial will be very helpful to many WP users inside and outside WA ;)
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autumn56 Premium
@AlexSol
Oh hi Alex!

It means a lot that you find it useful since you post so much useful stuff for people. But after spending the last few weeks answering the question about the editor over and over I realized there wasn't some easy tutorial for me to link to them!
So I figured I should go ahead and give it a go. One day i'll move up to videos like the big boys =p.

Jean
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AlexSol Premium
@autumn56
Jean, that's exactly how success is born.
Find a gap in the industry and fill it! Find what information is missing and create that information! Once again, great job ;)

I might post a lot of stuff but I don't know everything. That's one of the reasons I've been with WA for so long - always learning new stuff!
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JeanL Premium
Good job, Jean. This really needed to be done, as I see so many people that this is happening to. Now we can just refer them here! Thanks!
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autumn56 Premium
@JeanL
Yeah, i have been putting it off for weeks but I know every few days i see this same question in chat and after spending so much time looking up answers i find that i figured it was time to put them all in one place lol
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DIGGER12 Premium Plus
Awesome job on this training, you covered it all, with great images :-) My culprit when I had this problem was the TinyMce and the wp edit being run ( activated) at the same time. THey were working fine until one day they decided they did not want to play nicely anymore :-( de-activating them both and adding one back and clearing my cache did the trick. Thanks for the great training on this.
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autumn56 Premium
@DIGGER12
Yeah I was thinking about you for half of it =). Not to mention everytime we are in live chat someone pops in with the problem. Though I guess you could just always skip right to support if you dont feel like dealing with the hassle at all.
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