When someone posts a generic question using the [?] this notification appears in the Live Chat Button. It will also be numbered by how many unanswered questions there are.

In the Live Chat pop out it will look like this...

See next to dgray4242's question there is the green notification flag.
Once this is responded to using [reply] the notification will go away.

At times you will see a red notification like this in the next page...

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Kyle Premium
Nice walkthrough here Carl. :)
CarlJDill Premium
Thank you Kyle! I really appreciate that.
NCH Premium
Hi Carl

Thanks for this, as it clarified so much that I was just winging.

Will look forward to the rest of the training.

CarlJDill Premium
Thank you Noreen. Glad it helped!
Braintree Premium
Thanks Carl, most useful.
CarlJDill Premium
Wonderful to know! Thank you
Newmayberry Premium
Great training Carl!
I have been poking around for a bit now and I did not know about the flags in chat. I did not know what they meant anyway. It is pretty easy to get lost or overlook some of the simple stuff that really makes the whole navigating and utilizing WA to its max potential.
I just recently started using the live chat more so that is very helpful information to know!
Looking forward to more tutorials.
Thank you!
CarlJDill Premium
Thank you Christina. More to come!
wendyg53 Premium
Thank you, this is vey helpful. I bookmarked it for future reference. The WA platform can get a little confusing and training like this is great for new and old members.
CarlJDill Premium
Thank you Wendy. I appreciate the feedback.
My only desire is that it is indeed helpful for Starters
and helpful for veterans as they seek to help Starters.

Kind regards to you,