Let's Discuss Visitor Engagements (Comments)
As you can see, visitors come from all walks of life, background, ethnicity, age, genre, culture, and they are all interested in your website, otherwise they wouldn't have landed there!
Because we are such a diverse world, there will always be comments we like and comments we don't like. What ever the comments, we need to engage with our visitors and help them along.
Here Are A Few Suggestions For Assessing Your Visitors Comments
1/ If you are responding to a Request, be polite and professional. Don't use language that is unacceptable. You want other people who read the comments to come back to the person's site!
2/ A comment is about something you've seen and you like it - therefore you make a comment to encourage and uplift the person's work that you are looking at.
3/ When someone leaves a comment on your site, you have the option to Approve or Disapprove a comment. Ultimately the decision lies with YOU whether you will or won't approve a comment.
4/ If you would like comments for your site, you can click on the blue Request Website Comments Here button and this is where you access the Comments Pay It Forward Platform. Here you are required, first to GIVE two comments to OTHER people's websites, THEN you may request Comments for YOUR website.
Now that we understand Visitor Engagements (Comments), let's move on to Your Engagement With Visitors (Replies To Comments)
I have been through lots of critiques in my design careers; (interior design in school and web design from clients). Good feedback is not subjective comments like "It's too dark". That is a design preference statement. A more constructive statement would be like, "The text color is too hard to read with its background color-there needs to be more contrast".
Something like that about design principles and elements which also include layout, but are not limited to visuals. Even writing can be addressed. One thing I do and catch myself is to use the same words too often. So it can get boring and repetitious to do that and if that were pointed out it would be constructive and helpful to me.
I have seen some unimpressive web designs on the first pages of Google, (not anyone here . . . just when browsing), so I don't think the search engines see design but it is good to pay attention to it anyway, LOL.