I found I had more interaction by selecting the appropriate department for which is obvious but in my haste I did select customer services as I was angry and Frustrated.

One minute I was overjoyed that my website had generated £500 of sales in a day and I was ready to share this with the WA Community and then I discovered I wasn't getting paid!

Take a Timeout

We put so much effort into our websites that things like this can allow for us to let our emotions get in the way of the right actions.

Take a time out, have a cup of tea or coffee gather your thoughts and then decide on the action to take.

Details to Include In Your Email

To enable the Amazon staff deal with the issue you need to ask them to provide evidence of why fees have not been paid and explain that purchases are not linked to your own account.

I was asked to provide the ASIN numbers of each disputed product so they could each be tracked.

By doing this I was able to receive my advertising fees as This data provided Amazon with the proof they required to track these items.

You can normally find the ASIN numbers under product information on each item Listing on Amazon

This is what helped me get my commission fees paid out so if you are in the same predicament as I know other members have had issues then you can get them resolved.

PLEASE NOTE

When you are buying on Amazon for yourself then do not click onto your account through your own links as this will also cause confusion for the Amazon Algorithms.





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Triblu Premium
Thank YOU Darren, for your helpful advise!
Liked, tagged and saved for sharing in the future.
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dalwhu Premium
Thanks you
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dchapman3 Premium
Thanks for sharing your experiences. I am currently re-establishing my affiliate links with Amazon because I did not get my required 3 sales.
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dalwhu Premium
good luck, This time of year plus the January sales will hopefully act in your favour
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webbsight Premium
Thanks for this training Darren. I referred 9 sales during the 6 month probationary period but got a email saying that my amazon account application has been rejected due to no "qualified sales". Only one of those sales that i know of was made by a family member or friend. They may have recorded a couple of items that i purchased myself, however, several of them are items definitely did not purchase (some of which i have never purchased) . It seems to me that, at least half of those sales should meet the criteria.

I need to contact them (as you explained) and get some answers.

Thanks again, blessings, Brad
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dalwhu Premium
HI Brad

Get in touch with them and enclose the asin numbers it could well be the Algorithms as this happens a lot according to other members
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davehayes Premium
Well done for sharing, great post
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dalwhu Premium
Hi Dave

Hope your well mate.

Your welcome
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davehayes Premium
Yes I am thanks for asking and I hope you are as well

2019 looks set to be a good year with tons of focus
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dalwhu Premium
I totally agree Dave!
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newmarketpro Premium
Hi Darren,
I am glad to see you putting up this training based on your recent experience with Amazon. This will definitely helpful to many of our members. By the way, has the issue resolved?
Great training.
Thank you for taking your time and sharing this.

Joe:)
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dalwhu Premium
Hi Joe

erm did I not add it has? oh dear! ha ha ha, I like to keep people in suspense!

Yes it's been resolved and I've been paid.

Darren
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newmarketpro Premium
Yahooooooo.......that's great news Darren.
We should treasure this training as it is not easy to get your appeal approved by Amazon. Congrats.

Joe:)
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dalwhu Premium
Thanks Joe

I was worried but once I got through the correct department It was resolved quickly.
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newmarketpro Premium
We all learned from here. The other day, one member has raised the same issue but I can't find it anymore. This should be a great lead for people in similar situation. I bookmarked this in case another case pop-up with others.
Thanks Darren.

:)Joe
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dalwhu Premium
Thanks Joe

I did do a post on it the other day myself so perhaps it was me
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