Site Feedback Sucks!

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1.6K followers
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Who's tried Site Feedback? When I saw the mixed results, my first reaction was Site Feedback sucks.

But you have to earn a Site Feedback by reviewing 2 sites, and that hurt me to pick over someone's hard work and pull it apart knowing how hard they tried to get it right. It was a new experience for me to have reviewers tell me what the site needs to monetize, and everyone has their own way of explaining it, so it's all too easy to feel offended.

But after reading how a WA member submitted their site and implemented the changes and the site immediately went 1 and 2 respectively on Google, I get it.

We have great opportunity to get our site reviewed by our peers, and now I would not want it any other way. After all, we don't want a site we think is nice, but generates no income or traffic because people are too kind to tell us what is wrong with it.

Site Feedback still sucks though, because we are humans with feelings and we always tend to take things personally. Bit this is not personal, it is just business.


PS: Thanks to all the reviewers who take the time to help us out with feedback.

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Recent Comments

64

Featured Comment

Hi Michael,

The best kind of feedback is sometimes the hardest to hear because it's may not be aligned with what you think. However, this is exactly the kind of feedback you want because you get an opinion from someone who is seeing your site for the first time.

It's hard not to take things personally, especially when you've out a lot of time and though into it, but this is exactly what we need to hear sometimes. What "We" think is best may not be what others think.

When someone offers feedback and says "that's awesome", it does not help anything buy my ego. Constructive and sometimes critical feedback is what we need to hear so we can truly improve.

Carson

Carson, receiving this feedback meant so much to me, because it shows me I am heading in the right direction. Thanks for the support.

I will see you at the Top!

--Michael

I agree completely Carson.

I love this simple book“The Four Agreements” ~by Don Miguel Ruiz. One of the four agreements is "Don't Take Anything Personally."

We all have feelings and emotions and I am going to feel it, only a small twinge though, when someone picks apart my writing, especially.

I heard a member say yesterday that he has zero drama in his life.

I am blessed to have no drama in my life as well, I think the fact that I don't take things personally is a huge contributor to that fact.

If I took everything personally I'd freeze with fear. Especially because even my own Mother looks at me sometimes like I'm nekkid and covered in mud and flowers. Ha!

Carson, this is a great comment for Michael and anyone else who is constructing a site. I was trained to inspect schools and we worked from the premise that people work best if what they are doing well is recognised first and praised, then because this makes them feel good and confident, they will accept and act upon constructive criticism. If this balance is right in a review, the result feels good and gets something done! Have a great day Carson! Chris

I think the biggest difference we need to remember when we give and receive site feedback is it should be constructive criticism and not a personal attack. The person should be able to take something tangible away from it that they can work with and not feel like they've been attacked personally.

I meant Carson lol.

LOL ;))

haha yes

yes I agree with Michael below. Sometimes the truth hurts but I have found it VERY helpful when grammatical errors are pointed out where i have overlooked them so no, I don't think it sucks ;)

Thanks Simon. I value your comments.
The title was an obvious attention getter. Carson got that immediately.

--Michael

In order to excel, you must be completely dedicated to your chosen sport. You must also be prepared to work hard and be willing to accept constructive criticism. Without one-hundred percent dedication, you won't be able to do this.
Willie Mays

Read more at http://www.brainyquote.com/quotes/keywords/criticism.html#Tkou7b3SQHbuolo9.99

I have bookmarked him. Thanks.

--Michael

Feedback is a useful feature and I am glad for someone to give a honest opinion of what they think of my site, suggestions can be helpful I would rather someone told me thank keep going in the wrong direction

or worse... no one clicking the BUY NOW button but everyone loves the look of the site.

Great input Katie, thank you.

See you at the Top!

--Michael

you to Michael have a great weekend

Thanks Katie, it will be a busy one on WA. :)

I try to provide positive criticism and if there is something slightly off, I send a PM. I really believe some people do not want to hear the truth. Others will state in their comments that they want a real critique. But you are right. I want real feedback that will improve my site.

I hear you Dee. That's the reason I will continue to participate in the platform.

Michael

I'm afraid some people just can't take constructive criticism.
I have made a few comments on sites and have actually got abuse as a thank you.
Now I don't bother.
Robert

LOL - and that includes a bunch of people here! I have almost given up giving honest feedback because of some very offended people! I always tried to be very polite and usually leave a PM instead of a public comment, but I've pretty much stopped leaving Site Feedback for websites that are really horrible. It's often pretty clear that no amount of feedback is going to fix them anyway!

I do like the new comments function here within WA though Ellie.
I have only just started and so far I have only had one disapproved and that was because I criticized some sections of the site and the reply I got was - I don't need criticism of my site I wanted to know what you think.
Same thing really and I said so.
There you go. You can't please everybody all of the time.
Didn't someone say that once or was it about fooling them?
Have a nice day Ellie.
Robert

Thanks Robert. I got a similar response! I actually mistook the Site Comments for Site Feedback and gave someone a quite comprehensive critique of their site (which, just between you and me, was pretty terrible) - hard to read, poor English, etc.
When I realised my mistake, I apologised, but they were obviously very offended. :-(
I have learnt to either 'keep my mouth shut' or only comment on the sites that are worth it!
It is probably also worth mentioning that I was on the receiving end of some pretty nasty feedback. The person trashed my site from top to bottom, objected to the images (it's a breastfeeding site) and generally made me feel pretty terrible. So I know how it feels to get some very negative feedback and have tempered my responses since.
I also love the Site Comments and Feedback, which are quite unique I would think.
I'm having a good day thanks - it's almost dinner time here!
You have a good one
Ellie

It seems my blog has hit a raw nerve.
But are we in this for self gratification and ego stroking or business?
Bring it on...
Michael

Awe, that's kind of sad. But that is the problem with social media, there are no tones, no voice inflections - some people read in their own, we should remember to be honest when critiquing AND understanding in receiving critiques. I don't think anyone here is out to purposely hurt anyone else. But I've been working on toughening my own thin skin.

To be clear -- when asked "what do you think" THAT IS a request for criticism (or critique ) make an effort NOT to take it personally. We are all reaching for the same goal...success

Ok Ellie and you enjoy your dinner.
Soon be time for bed where you are though.
Robert

Yes you can certainly bring it on.
I've heard it said more than once
If you don't like the answer then don't ask the question.
I think this applies when you ask for feedback/comments.

So people if you are not prepared to get a not so good response then don't ask for it because you will certainly get it.
Robert

Thats why I said - Same thing really.
So I did.
Robert

Absolutely!

Thanks for that jewel of wisdom Robert.
We ar eon the same page.

--Michael

Maybe we should try @KevinFroude's approach alongside Site Feedback and compare them.

See you at the Top!

--Michael

Hey Robert, that's pretty funny. I think the blog has hit a raw nerve for some. I want the good, bad, and the ugly, just like the movie, LOL.

See you at the Top!

--Michael

Perfect!

Hi Carson, Hey I would appreciate a quick look at my new logo.
www.TechniSmart.com - give it to me straight. I can take it.
Cheers!

Michael

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