Crashed my site like a big dog. UH OH.

Last Update: November 04, 2015

So there I was... happily uploading ALLLL the pics into my Wordpress that I've been hoarding in the camera for over a week... in one shot. Maybe 50 pics? Maybe 70? Yeah I know.

I don't search for pics, I just take them. It gives me a better connection with what I've blogged to think all day about what to pounce on next for a pic.

And having chicken anecdotes handy doesn't hurt.

THEN... IT HAPPENED!

Everything froze.

I thought I lost internet, but funny thing... every other site would come up.

Of course I quickly checked it on the cell, and various pages.


NOTHING! MY SITE WAS GGGGGGG-G-G-G-ONE!


My twisted brain immediately rifled through the "Kyle says" files, and I really don't remember anything about breaking your site with pics...

Then I had the presence of mind to send a plaintive wail out to SITE SUPPORT.

They even have a first choice on the menu of SITE DOWN. OK... I'm doin' the right thing. Now to wait and white knuckle it...


Then, POW! BACK UP!


I just sat there hyperventilating and batting my stupid eyeballs in shock and relief... and resting. O.M.G. There is a God.

Actually I'm not sure if they even had time to work on it by the time it came up, but Site Support responded right away and I'll give them full credit, if for no other reason than that there is always SOMEONE to hear the plaintive wail of us tech-challenged blogger-wannabe's!

I've always white knuckled my work on the internet - between pushing send on an email prematurely, or ftp-ing something not coded right - or whatever. I am certain the computer is going to turn to dust on me, if not the entire internet.

I can't tell you how great it feels to have REAL "SITE SUPPORT".


This is a seriously stable internet home, up in here, people!

Don't panic. JUST. MESSAGE. SITE. SUPPORT.

-Alexx


(Wait. Is that a chicken? On a dog? In the house? Well yes it is... that's a chicken that needs a DIAPER is what that is!)

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Kyirrie Premium
Well done Alexx! I'm sure I would have had a complete meltdown! :D LOL
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SuzQ Premium
Good thinking when in a panic on your site! Glad you got it back. And when you do .. don't miss adding it to your "Website List" on your Profile Page!
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SupportWorx Premium
Thanks SuzQ. I don't share my websites here, though. Too many scammers/prowlers ;) -Alexx
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Jonny89 Premium
glad you got your material back
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SupportWorx Premium
Thanks much, Jonny. -Alexx
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mijareze Premium
Sorry to hear that!
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SupportWorx Premium
Thanks! It's all OK now ;) -Alexx
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WayneStewart Premium
I went in to edit, and move things around a bit. Pics, text, and follow some advice to improve the page. I clicked update, and it showed editing on the tab at the top, and after a bit of a wait, gave me the option in a small box to either continue to wait or kill the page. No matter what I try, have even shut down entirely, when I go back into to customize, it is still editing. On my main website, the page isn't quite what I had edited to, but at a loss how to get the edit mode to quit???
I know your feeling, don't want to lose what I've done so far, Ahhhhhhhhhhhhh.
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SupportWorx Premium
Message site support in another window... FAST! -Alexx
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ColtonJames Premium
Yup, I had a similar issue and SiteSupport had my back. They rock!
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SupportWorx Premium
Totally! -Alexx
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Theresaw90 Premium
Site Support is awesome!

That is a beautiful pic!
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SupportWorx Premium
Thank u! -Alexx
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Labman Premium
Loading images directly from your camera is not a good idea. The images should be optimized for display on your site. You will use a huge amount of your site memory allotment just storing pics.

Store them offsite either on Dropbox, Google Drive or Amazon S3 and pull the images as needed from the storage location.
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SupportWorx Premium
They're on the computer already... I have a program called Smush but it never smushes, so I thought they were maybe small enough. I obviously need to work on this. -Alexx
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tomtitty006 Premium
Load your photos into Drop Box and then you can choose the image from your files if you wish to insert them into word press.
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SupportWorx Premium
Thanks Tom... I've never used Drop Box! -Alexx
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dickw Premium
That is an angry lookin' chicken. This chicken was probably at the bottom of your problem along with one of Katie's gremlins
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SupportWorx Premium
Figures -Alexx
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dickw Premium
Who let the dogs out? Woof, woof..........woof woof.
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KatieMac Premium
What you like,, one of those little gremlins causing mischief on the internet lol glad it is all back and working fine and I agree it is great to have wonderful site support and here we have a cute duo in the picture :)
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SupportWorx Premium
Thanks Katie! -Alexx
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Judy-B Premium
Fun post to read and glad it all ended in your favor. Have not had to use site support, but good to know they are available and so good at their job. Love the pic. So cute. :)
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SupportWorx Premium
Thanks JudyB! -Alexx
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AZechinato Premium
Support here at WA is super amazing! In one quick response they helped me solve a week old problem with my dashboard. Turns out it was a plugin. I wasted time and some brain cells worrying. We are so lucky to have the best support team in the industry at our disposal. Thank you.
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SupportWorx Premium
I worry about plugins too, but have basically just had to start using them to make the site look interesting ;) -Alexx
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LindaJ57 Premium
No cardio for you today... Enough heart palpitations already!! Was the chicken the only one requiring a diaper?
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SupportWorx Premium
HAHAHAHA! GOOD ONE LINDA! -Alexx
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LindaSMcRae Premium
Site Support is the bomb! They are super fast and on the money! I had a problem soon after I started here, I contacted them.......within minutes, problem solved! One more great thing we have here! :)
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SupportWorx Premium
Yes, I totally agree! -Alexx
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Dmorrow Premium
I haven't had to use them - yet! But I am so very glad they continue to show how "there" they are!

Blessings,
Debby
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SupportWorx Premium
Yep, you sure don't have to wait long, Debby! -Alexx
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gpeeples Premium
Hey SupportWorx. Site support is the best here hands down. I had a problem I couldn't work out and they corrected it real fast. So I'm with u hats off to our site support here at WA. See u at the top. Greg P.
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SupportWorx Premium
Ok Greg thx! -Alexx
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AchuthanN1 Premium
Glad support was able to revive your website.
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SupportWorx Premium
Thx! ME TOO! -Alexx
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OldMCSEGuy Premium
I'm a degreed and Certified IT Professional. While I can't say the support staff is professional, for an environment like WA which is mostly beginners... They do a tremendous job. Don't ask them to follow IT best practices... Just let them stay in their little wheel house and they can really really work h it. I am extremely happy with them.
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SupportWorx Premium
I'm so glad an expert thinks so too! Thx! -Alexx
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Mike1942 Premium
Hey Alexx,
You think you had problems! I just changed from a mechanical hard drive to a digital hard drive and forgot to back up my stiff. The guy that copied my contents over from the one terabyte mechanical hard drive, eliminated one seemingly empty partition and it turned out that it had all the important stuff on it. The closest backup I could find was from before I joined WA and that is all I got. Also all the emails for Outlook were old. Now I am starting all over again on them. And this is un-reparable for me because I don't have the money to get the emails recovered which are all still on the hard drive, as I know. The email recovery software I have only recovers the ones that are still in files and somewhere on the computer. I need to know the location for them to be recovered. Your website would not disappear because WordPress always does auto-save.
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SupportWorx Premium
Well, I have Murphy's Law issues though, Mike! Sorry about your computer mess. -Alexx
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Mike1942 Premium
Alexx, I think that we could go onto the official forum now and not the "private" one. If it weren't for Murphy I wouldn't have any laws or luck at all! Mike
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krazykat Premium
Hahahaha. I love your post.
I am glad your panic is over and we can laugh now.
It is great to know that we wannabe bloggers do have so much support!
Thanks!!
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SupportWorx Premium
Oh... I was laughing at myself when I pictured my FACE when it went down! BOOM! JAW ON THE GROUND! -Alexx
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krazykat Premium
I can only imagine! Hahaha :D
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cblackston Premium
Glad they got it back up for you! That dog looks like it's scared of getting the bird flu or it's looking for Col. Sanders to cook up something good to eat! :-)
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SupportWorx Premium
Reddington says, "Colonel WHO?" :) -Alexx
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GeorgeEkman Premium
Good for you, got it back, and that chicken,lucky the dog isn't hungry.
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SupportWorx Premium
Thanks George! Yeah, the dog doesn't know how to bite... She just bumps with a closed mouth. It's pretty funny! -Alexx
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Tirolith Premium
When my computer goes dead and nothing moves I unplug everything and turn laptop over removed the battery for a few seconds then put it back in then start it up and it is ok again.
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Dmorrow Premium
HAHAHA I do that too!!!!!!!!
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SupportWorx Premium
Yep! Been there done that! -Alexx
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kennick2015 Premium
Luckily I haven't had the need to use support but it's good to know it's there and very pro active. Glad to hear you're up and running. ( bet the chicken's happy too!)
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SupportWorx Premium
She and her cohorts couldn't care less. In fact I think I heard them laighing! -Alexx
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kennick2015 Premium
You just can't trust some of them young chicks!
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AlexEvans Premium
This platform is with out peer in the industry , so many good things . Having support on your own back yard things don't get any better than that.10
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SupportWorx Premium
Very well put, Evan. -Alexx
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Darwyn Premium
Panic over Alexx. Has your heart rate and blood pressure stabilized yet? ;)) Excellent news Sir. I gave a whimper for help once myself and the support team responded within 5mins and had everything back to normal within 10. They are very responsive and a great safety net for us all!
Cheers
Darwyn
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SupportWorx Premium
I don't think I took a breath the whole time, Darwyn! -Alexx
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2Al Premium
I agree, we have a great support team here at WA. Glad you got your site back.
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SupportWorx Premium
Thx sweetie. -Alexx
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Loes Premium
I can almost feel your panic, but luckily we have such a great support team! Have a good night sleep!
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SupportWorx Premium
Haha! Thx... Was it obvious? LOL -Alexx
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Loes Premium
Yes quite, have been there too once:(
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