Thanks! I thought I was having a senior moment!

I already know all this. Been Premium WA since 2016. My early Black Friday payment was not refunded and I received yet another confusing piece of correspondence to which my questions are still not answered. But I think my membership is in good standing. Going to ask Help Center.

Well it must be ok as you are still here. :)

Hi Debs,

It is unusual, but Kyle never answered my Private Dec 1, 2019 correspondence. I'm sure he was VERY busy. However, he did send a stock email, which was very confusing because it didn't answer my question; it seems to say I am in good standing unless I don't pay on Black Friday of 2020.

I think I finally figured how Black Friday works, thanks to Leoemery's suggestion I go into my Profile->Account, to see my WA Membership standing. (I thanked him privately as his response here in the chat seems to have disappeared.)

In my Account record, I immediately saw my membership is in good standing with my $299 BF payment in 2019. (Thankful that it was not refunded.) While there, I decided to look at all my payments back to 2016.

The record shows in 2016 I paid twice (Premium $351 in September and $299 Black Friday. (That part doesn't seem like a good deal.) In 2017 there is no annual payment by me listed, but I remained in good standing. (That is the good part!) The record shows I continued payments on Black Friday in 2018 and 2019.

Previously, I had assumed that the 2017 payment was paid by me. Apparently THIS is how BF works: We get to pay early one year and skip the following year, and pay again on BF the year after. THAT IS THE UNSPOKEN PART OF THE "GREAT DEAL" that was missing for me. (Could be missing for a few others as well. Time to write a blog from a member's perspective.)

Debs, Do you think my new assumption is correct?

I did not want to cancel, I was just wanting to figure out the BF deal and avert a financial disaster. (Two entities owed me quite a bit of money for months. They both finally paid me in the knick of time.) I thought it might be possible to skip the WA payment this year to avert financial disaster, and that that is what made the 2019 BF deal better than that of previous years. That is what I mistakenly gleaned from the WA announcements. I think it would be helpful to spell out that you skip making a payment the following year, if this is the case.

Thank you very much for your responses. I hope I finally have BF correct.

It is confusing. I can get where you are coming from. Have you contacted the person who referred you here also.
They maybe able to help you.
I shall try and reach out to Kyle and Carson myself. It could take a while and they may not get back to me. I am willing to try for you though.
Sorry I cannot help you further. I will try and find someone who can help you though.
Debs :)

No need for you to contact Kyle or Carson about this, Deb. Thanks anyway.

Ok hope you are ok :)

Yes, I did that before asking my question. It brings the prospect to the sign up page. I guess I will have a friend sign up for the free account and then I will know what they see.

*** wonderful -- hope it all works out well for you! ***

Try refreshing your page by using the F5 key. I've had to do this a lot today. lol. :)

Are you using mac? Stupid thing doesn't work. Yes, I went into System Preferences to tell it I want to use function keys.

I'm back--
Okay, so you meant on the editing page, not the website page. It worked!

Thanks so much!

Thanks Paul. I tried to change the theme and got an error message saying "Bad Request." When I asked Site Support about it, they sent me a screen shot with the second theme and said it worked fine. Hours later and I still see the first theme.
Go figure.
I'll continue to try other themes.

Thanks. It took many clicks to work, and I hope that doesn't happen to visitors. Are they really supposed to fumble around clicking until they randomly click on the title? Isn't it standard to say "More..." for clicking through for the rest of the blog?

The other problem is the title is totally incorrect and not updated to what I put in the editor.
OKAY I SOLVED THE TITLE PROBLEM BY DOING AN "F5"

AND support shows me that the second theme I tried to put in is working, but I still see the first one.
THE FIRST THEME IS STILL SHOWING DESPITE MY CHOOSING YET ANOTHER THEME.

AND when I tried to put in the second theme, I got an error message, no indication that the second theme took.
THIS PROBLEM SOLVED.

Ps. I was using the Site Content platform for the first time. Do you know if it sometimes creates issues?