Issues setting up new outgoing emails in GMail through WA domains
I've had an issue setting up a new email account on a WA domain, which I wanted to link to GMail (to receive and send emails through that domain).
The Issue With GMail
Unfortunately, WA is doing something similar. I asked Carson about it:
He advised: "What we have discontinued is allowing webmail to be used using our SMTP settings which can mess things up with using 3rd party email clients like Microsoft Outlook (yuk). There are actually VERY few people that use 3rd party programs like outlook with webmail."
It should still work for existing account setup before the start of August, but this thread from Google https://productforums.google.com/forum/#!msg/gmail/GyeMcHv1U-g/OC2v0YPf2T8J notes:
"We rolled out a change yesterday for new accounts where if you would like to send mail as from a non-Gmail or non-Google Apps account (see updated help center article here: https://support.google.com/mail/answer/22370) you can no longer use the option of Gmail's servers to send your mail. Google is a strong supporter of email authentication standards including DKIM, SPF and DMARC. This is one in a series of changes to strengthen email authentication, and end any practices by Google products which break authentication."
So, it seems we're stuck if you're setting up new email accounts.
WA won't allow you to use their SMTP servers to relay emails, and Google has done the same for the reasons stated above.
The problem that leaves us is, when you try to setup a "Send Mail As" from GMail - it will now ask you for your SMTP server - which if it's a new email on WA - you can't do.
There are two things we can do if you still want to have "firstname.lastname@example.org":
- Start using the built-in webmail - which is really poor in functionality etc or
- Setup a new GMail account for each new email address you setup within WA.
Then amend the settings in GMail to change the Reply-To address to:
You can do that by:
- Clicking on the Gear icon in GMail
- Select the Accounts & Import tab
- In Send Mail As, click Edit Info
- Click on Specify a different Reply-To address
- enter your original email: email@example.com
This isn't ideal - but we've got to work with what we've got - and if it's beefing up on security, and reducing spam/scammers activity, then I suggest we just accept it, and get on with it.
I hope this helps?
All the best, Mark