About Laurel0887
Rank 35031
316 followers Joined August 2017
My passion is food! I am a home-schooled chef on the brink of becoming an Author. I love to cook, bake, etc. and

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Questions

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asked in
Website Development & Programming

Loss of domain, hacker, and bank problems are going to keep me off the web for quite awhile

Diana.......

If they let someone take over your domain, I think that negates the contract...at least that's what my lawyer says..............................

Your purchased domain? That is yours to keep, providing you keep up the annual payment. If you fail to pay for it, then it goes on to the open market, and anybody can purchase it.

You won't....they told me NO!

Sounds like theft to me.......

Laurel

Don't hold your breath.......They told me NO!
Feels like theft to me.......

Laurel

Hi - it is clearly covered in the terms and conditions which you are expected to read before entering into any financial transaction.

"Subscription to Wealthy Affiliate Premium and Paid Services are billed in advance on a monthly or yearly basis (as per the option you have chosen when you purchased Services) and are non-refundable for the subscription period they are purchased for."

been a premium member for exactly ! month. got billed yesterday for this month. I cancelled my membership today. will I be reimbursed for this month? thanks in advance mike

Hi - no, there are no refunds. It is clearly stated in the terms and conditions.

Thanks for the info DianScorpio. Mike

As I understand it, there are no refunds offered. However, you can cancel your premium membership and billing will stop in the next cycle.

This is a questions for site support

You should reach out the site support directly instead, they respond real quick, seems like a bigger issue.

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When can I see refund - membership + billing are cancelled?

When can I see refund - membership + billing are cancelled?

asked in
Website Development & Programming

Loss of domain, hacker, and bank problems are going to keep me off the web for quite awhile

Diana.......

If they let someone take over your domain, I think that negates the contract...at least that's what my lawyer says..............................

Your purchased domain? That is yours to keep, providing you keep up the annual payment. If you fail to pay for it, then it goes on to the open market, and anybody can purchase it.

You won't....they told me NO!

Sounds like theft to me.......

Laurel

Don't hold your breath.......They told me NO!
Feels like theft to me.......

Laurel

Hi - it is clearly covered in the terms and conditions which you are expected to read before entering into any financial transaction.

"Subscription to Wealthy Affiliate Premium and Paid Services are billed in advance on a monthly or yearly basis (as per the option you have chosen when you purchased Services) and are non-refundable for the subscription period they are purchased for."

been a premium member for exactly ! month. got billed yesterday for this month. I cancelled my membership today. will I be reimbursed for this month? thanks in advance mike

Hi - no, there are no refunds. It is clearly stated in the terms and conditions.

Thanks for the info DianScorpio. Mike

As I understand it, there are no refunds offered. However, you can cancel your premium membership and billing will stop in the next cycle.

This is a questions for site support

You should reach out the site support directly instead, they respond real quick, seems like a bigger issue.

See more comments

asked in
Website Development & Programming

This is because of not having a domain, the hacker and my bank problems.

You don't need to ask twice, as your original question is still visible. Here is my reply "Have you actually cancelled your membership? You need to click on your profile photo, go to account settings, then membership and cancel billing. This is the only way to cancel, no one will do it for you.

There are no refunds. I notice that yesterday you were asking how to change payment details, so you were obviously not thinking of cancelling then."

Can you tell me when my refund is going through?

Can you tell me when my refund is going through?

asked in
Website Development & Programming

This is because of not having a domain, the hacker and my bank problems.

You don't need to ask twice, as your original question is still visible. Here is my reply "Have you actually cancelled your membership? You need to click on your profile photo, go to account settings, then membership and cancel billing. This is the only way to cancel, no one will do it for you.

There are no refunds. I notice that yesterday you were asking how to change payment details, so you were obviously not thinking of cancelling then."

asked in
Website Development & Programming

I no longer have a domain and am leaving due to that

Have you actually cancelled your membership? You need to click on your profile photo, go to account settings, then membership and cancel billing. This is the only way to cancel, no one will do it for you.

There are no refunds. I notice that yesterday you were asking how to change payment details, so you were obviously not thinking of cancelling then.

Time to try another niche?

Can I please tell me when a refund will be put through?

Can I please tell me when a refund will be put through?

asked in
Website Development & Programming

I no longer have a domain and am leaving due to that

Have you actually cancelled your membership? You need to click on your profile photo, go to account settings, then membership and cancel billing. This is the only way to cancel, no one will do it for you.

There are no refunds. I notice that yesterday you were asking how to change payment details, so you were obviously not thinking of cancelling then.

Time to try another niche?

asked in
WA Affiliate Program

About my question regarding card number change.......there's no answer

Got it .......thanks to all who answered, I truly appreciate it!

My best to all,

Laurel


You got a reply from Leo and Snazzy to your original question
Go to your profile top left then click account setting from there you can change your account details also if you are using PayPal you will need to let them know as well

I see a few answers and I answered too. Also you waited a whole 3 minutes before saying you haven't received an answer yet....

Hi, you will need to ask Help Center - you just need to type and make it a general enquiry.
However, you can also PM Kyle directly.

Nothing there from my question, why is this to difficult?

Nothing there from my question, why is this to difficult?

asked in
WA Affiliate Program

About my question regarding card number change.......there's no answer

Got it .......thanks to all who answered, I truly appreciate it!

My best to all,

Laurel


You got a reply from Leo and Snazzy to your original question
Go to your profile top left then click account setting from there you can change your account details also if you are using PayPal you will need to let them know as well

I see a few answers and I answered too. Also you waited a whole 3 minutes before saying you haven't received an answer yet....

Hi, you will need to ask Help Center - you just need to type and make it a general enquiry.
However, you can also PM Kyle directly.

asked in
WA Affiliate Program

Have a new bank card number....how do I go about changing it?

Thanks merlynmac - got it!

Great!

Click on your profile image in the upper-left and select Account Settings. Click on Payment Source and make your changes.

Thanks much leoemery - very easy!

My best,

Laurel

Click your image at the top left, then click Account Setting and then under subscription setting you can change your payment source

Thanks Leo

You can try asking at Help Center :)

See more comments

Have an account number change, how do I do it?

Have an account number change, how do I do it?

asked in
WA Affiliate Program

Have a new bank card number....how do I go about changing it?

Thanks merlynmac - got it!

Great!

Click on your profile image in the upper-left and select Account Settings. Click on Payment Source and make your changes.

Thanks much leoemery - very easy!

My best,

Laurel

Click your image at the top left, then click Account Setting and then under subscription setting you can change your payment source

Thanks Leo

You can try asking at Help Center :)

See more comments

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