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I am unable to download a backup of my site. I use WP Backup plugin and it is linked to Dropbox. I have tried various ways but only get "403 Forbidden - You don't have permissi
Does anyone know why I can't download my backups?
I am unable to download a backup of my site. I use WP Backup plugin and it is linked to Dropbox. I have tried various ways but only get "403 Forbidden - You don't have permissi
Hello,
I would use an FTP client (FileZilla) to take a backup...
Then you make a connection with other credentials (click details - where you normally click "login now" in site manager).
And then copy the whole httpdocs folder to your local computer and then to your Dropbox.
I think you will not have any access problems when you do it like that.
Grtz,
Bert
Bert
Many thanks, ftp transfer running now.
It is a long time since I used Filezilla and I had forgotten all about it as an option!
A bit of a worry that the backup download won't work though, and I don't see anyway of access the permissions to correct it.
keith
Hello Keith,
And did it work? Where you able to download the full folder?
If not: tell me what went wrong...
Grtz,
Bert
Bert,
Yes, sorry it worked well. As I said I have used FileZilla before on other site that I have hosted elsewhere but had forgotten all about it!
It was so easy, just downloaded, installed, connected to my ftp site and used uname/password from the details page and once I figured out the FZ interface it all went as expected.
Amazing what you can achieve with the right tools.
Though I still think the normal backup should work and we need to have the permissions sorted out.
Keith
I am glad you have your backup and indeed the regular backup provided should work, you can always open a ticket at support for this if you want...
But I use since the beginning FileZilla, for me it is easier to work with...
Grtz,
Bert
See more comments
Hello,
I would use an FTP client (FileZilla) to take a backup...
Then you make a connection with other credentials (click details - where you normally click "login now" in site manager).
And then copy the whole httpdocs folder to your local computer and then to your Dropbox.
I think you will not have any access problems when you do it like that.
Grtz,
Bert
Bert
Many thanks, ftp transfer running now.
It is a long time since I used Filezilla and I had forgotten all about it as an option!
A bit of a worry that the backup download won't work though, and I don't see anyway of access the permissions to correct it.
keith
Hello Keith,
And did it work? Where you able to download the full folder?
If not: tell me what went wrong...
Grtz,
Bert
Bert,
Yes, sorry it worked well. As I said I have used FileZilla before on other site that I have hosted elsewhere but had forgotten all about it!
It was so easy, just downloaded, installed, connected to my ftp site and used uname/password from the details page and once I figured out the FZ interface it all went as expected.
Amazing what you can achieve with the right tools.
Though I still think the normal backup should work and we need to have the permissions sorted out.
Keith
I am glad you have your backup and indeed the regular backup provided should work, you can always open a ticket at support for this if you want...
But I use since the beginning FileZilla, for me it is easier to work with...
Grtz,
Bert