I have tried this platform isn't working

3
19
94 followers

You can't even make a report for the domain part won't show it's clickable I can only complain here and that's it the sites are showing my domains are gone why that doesn't make sense I don't understand that's not a phone thing I never had this issue even before it's only been a couple months not that long since I been away from wealthy affiliate I don't understand what's going on.

3
19

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Recent Comments

19

So found out they expired I didn't understand I thought it'd take payment from my bank I really needed those sites I took forever to do stuff for them but I created a new free one since I got premium doesn't that give me two domains ? Otherwise I got to make sales first before affording some more domains because got major things in the world that I have to do to also get my self a hotel here in Miami to prepare for a toast masters group and much more sad that they expired I could of afforded the saves I don't understand how that works to lose three business hubs completely doesn't make sense to me

If the domains expire you have a grace period to revive them. Once that is gone the domains go up for sale by the registrar. You would need new domains. The fact you say your hubs are gone sounds like you may not have paid your hosting through WA membership. If this has been recent Site Support may be able to recover the hubs but you would need new domains.

Hello Jason

Sorry to hear you are having issues with your websites. Are you domains still registered with WA? They could have expired while you were away and if they have that would be why they disappeared.

If you go to Site Manager and have a look do you see your domains or websites listed there? Have you gotten any emails from WA in regards to your domains? It's worth looking at that to just in case.

I hope this helps you and makes sense. Let me know how you get on and if I can help you any further. All the best to your success.

Regards

Timothy

It shouldnt because they was active before even the free ones not even allowing access and that it self is odd

1

I shouldn't have to until January because I had a system it should of paid by the bank for my domains I know they was their active it's why it doesn't make sense

1

But I didn't see anything to directly contact Kyle I left messages different ways I don't know but I'll check it shouldn't of expired yet wasn't that long

1

If you go to Kyles profile you can message from there.

https://my.wealthyaffiliate.com/kyle/profile

Hello Jason

The best thing to do would be to contact Kyle. You can do so in 3 different ways.

1. Go to his WA profile and leave a comment there
2. Send him a PM
3. Look out for him in live chat and talk to him when he's there

It's not hard to contact Kyle and leaving a message on his WA profile is the easiest way but he also responds to all private messages within a few hours so that is a good way to reach him as well.

Here's the link to his WA profile in case you need it https://my.wealthyaffiliate.com/kyle/profile

If you use that link you will go directly to Kyle's profile. Once then click where it sats new message, type your message and click post. He should reply within a few hours.

It sounds like to me your domains have expired. Maybe your payment failed for some reason but Kyle will be able to find out and sort it out for you.

I hope this helps you and makes sense. Let me know how you get on and I hope you get things sorted out soon. Let me know if you have any other questions or if you need any further help. All the best to your success.

Regards

Timothy

I have uploaded my logo to my website library. Where should the logo be iput on my website . Dashboard doesn't show logo.

1

When you go to Customize it is in the Site Identity section

Hi Jason
Have you contacted Site Support via the Help link?
Or have you contacted Kyle or Carson directly?
;-)
Richard

I tried it won't allow me to message about website issues even the report feature to this platform is malfunctioning to

It's not showing I have a domain anymore it's not allowing me to click and entire my websites it's basically locked me out

I can't get ahold of Kyle I tried to

1

If you are having issues contact site support and if you can't get Kyle or Carson via PM then let them know on their profile

1

Thanks for your support didn't have so much from a couple who was negative on here thanks for your support I appreciate positive mindsets it's what it's all about is positivity 😁

1

Most welcome sorry to hear the issues you are having wishing you well

1

OK. I've sent Kyle a message for you so that he is aware.
;-)
Richard

1

Kyle tells me he is in touch with you now. I hope the issues get resolved.
;-)
Richard

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