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I thought I had a URL# there initially, but now it is gone, and my menu is not in the same format as originally.
I looked again, pressing F12 this time (developers tool) Inspect and noticed you have "widget inner-padding widget_nav_menu" - under nav_menu-7
So you need to check what widget that is...
I also noticed your privacy and disclosure running twice in the footer.
If you cannot figure it out, I suggest contacting site support and letting them know the issue or URL of this question so they can assist you further.
I hope you get it sorted.
Please excuse me for not looking closely the first time around.
Abie
Just this evening, I noticed that the Affiliated Disclosure and the Privacy Policy were now showing up twice on the right side of the page, in addition to the original one that I put on the bottom left side.
As I mentioned, I had everything set up perfectly, but then, without any apparent reason, it was no longer perfect. I'm quite puzzled by this sudden change.
It sounds like this could be a theme issue, which I know nothing about.
I sent this to site support a few days ago. I would have to do research to find out their response, but it didn't help me much. I will have to find that conversation we had.
Thank you so much for all your help. It has been driving me crazy!!!
You can also check your Appearance > Widget area and see what you have there... Or Appearance > Customize area to check your options.
Another option is to write to the Generate Press support team; they usually help if you have the premium upgrade. You may also check their community support forums.
https://docs.generatepress.com/
https://wordpress.org/support/theme/generatepress/
https://generatepress.com/forums/forum/general-support/
==
Menu Overlapping or Misaligned
Diagnosis: If the menu items overlap or are not aligned correctly, it might be due to container width or padding/margin issues in the header/footer areas.
Solution: Review the layout settings in Customize → Layout → Header or Footer and adjust padding, margin, and container width. Check the CSS for any conflicts or improper use of floats, flexbox, or grid properties.
==
Footer Menu Not Displaying Correctly
Diagnosis: If the footer menu isn't showing up or is misaligned, ensure that the footer widget area is set up to include a navigation widget (if required).
Solution: Check Appearance → Widgets and see if the footer widgets contain the navigation menu widget. Alternatively, check if there’s a custom footer layout in Customize → Layout → Footer.
==
Add custom CSS to improve padding, alignment, and responsiveness, and that's the issue. However it may not necessarily be: -
A sample CSS code would be
/* Adjust padding and spacing in the header menu */
.main-navigation .menu > li {
padding: 10px 15px;
}
/* Align the dropdown submenu */
.main-navigation .sub-menu {
padding: 10px;
width: auto;
background-color: #f5f5f5;
}
/* Improve mobile responsiveness */
@media (max-width: 768px) {
.main-navigation .menu-toggle {
display: block;
}
.main-navigation ul {
display: none;
}
.main-navigation ul.toggled-on {
display: block;
}
}
/* Footer menu spacing */
.footer-widget .menu {
margin: 20px 0;
}
You can add this CSS under Appearance → Customize → Additional CSS. Hit Publish.
I would write to site support again here and see what they could advise. I am sorry this is happening. But try to play around with the customize section and see if you can find the fault.
Abie
Otherwise, you may also have a conflict with a plugin on your website; you may list them here or give us a screenshot to examine which might be causing the issue.
No problem, Janice! Please keep us posted on your progress.
Abie
I only have 7 plug-ins:
Classic Editor
Kraken Image Optimizer
Performance Lab
Performant Translations
Site Kit by Google
Smush
The SEO Framework
Thanks!
Thanks! :) None of these should directly impact your menu issues. While Kraken and Smush handle images, Performance Lab could affect how your menu is displayed if specific scripts or stylesheets are deferred or removed for optimization. I’ll make sure your navigation scripts are not being deferred.
If you’ve made performance optimizations, try temporarily disabling them to see if that resolves the layout issues. Also, clearing the cache (if using Performance Lab) might help ensure that any CSS changes you make are reflected.
This could also be related to some settings options.
Abie
Sorry, Abie, I have been removed from my website work. Yesterday and today have been pretty busy personally, but I will attempt to work with my Main Menu some more today. I think I now have it in worse shape. Grrrr
At this point, my brain is just fried; I will keep trying, though. I can't help but believe that it may have something to do with my theme, but I know NOTHING about the theme topic! I'm not a computer guru, but I love writing and publishing.
Abie, I truly appreciate all the time and effort you've put into helping me. Your support means a lot!
I noticed the categories in your menu, and it seems you've also attached posts to these categories within the menu itself.
This isn’t necessary. Instead, go to your posts with the posts tab and select the categories they belong to. Each time a visitor clicks, for example, on 'Pet Nutrition,' they will see all the related posts automatically.
You can add a post to multiple categories, which should help avoid this issue. I believe the current setup may be due to spacing limitations in your theme.
So you can go to your Appearance > Menus, remove all the attached posts, and keep the categories.
Abie
You may leave it at # if silent, not directing anywhere—otherwise, a ULR destination where that is.
What is your website's URL?
Abie
My landing page was perfect, then all of a sudden it changed to what it looks like now. :(
Didn't know if the URL subject had anything to do with that or not?
See more comments
What to put in for url# under <appearance<menus<menu structure<categories?
I thought I had a URL# there initially, but now it is gone, and my menu is not in the same format as originally.
if you have used a custom link for say your home menu then you add your main url of your site....
for your categories i don't have a url box....just a name..
have you changed to a full site editing theme or another theme from your original if so then it wil be your main url/category name.....
so amazon.com/handbags for amazon handbag category....
Thank you, feigner for your help. My brain is fried at this point. I'm not giving up though.
As I told Abie...I'm not a computer guru, just love writing and publishing. But since my menu was perfect for me, then all of a sudden one day it just exploded, I'm wondering if it isn't a theme issue...which I know nothing about.
Thanks again.
I looked again, pressing F12 this time (developers tool) Inspect and noticed you have "widget inner-padding widget_nav_menu" - under nav_menu-7
So you need to check what widget that is...
I also noticed your privacy and disclosure running twice in the footer.
If you cannot figure it out, I suggest contacting site support and letting them know the issue or URL of this question so they can assist you further.
I hope you get it sorted.
Please excuse me for not looking closely the first time around.
Abie
Just this evening, I noticed that the Affiliated Disclosure and the Privacy Policy were now showing up twice on the right side of the page, in addition to the original one that I put on the bottom left side.
As I mentioned, I had everything set up perfectly, but then, without any apparent reason, it was no longer perfect. I'm quite puzzled by this sudden change.
It sounds like this could be a theme issue, which I know nothing about.
I sent this to site support a few days ago. I would have to do research to find out their response, but it didn't help me much. I will have to find that conversation we had.
Thank you so much for all your help. It has been driving me crazy!!!
You can also check your Appearance > Widget area and see what you have there... Or Appearance > Customize area to check your options.
Another option is to write to the Generate Press support team; they usually help if you have the premium upgrade. You may also check their community support forums.
https://docs.generatepress.com/
https://wordpress.org/support/theme/generatepress/
https://generatepress.com/forums/forum/general-support/
==
Menu Overlapping or Misaligned
Diagnosis: If the menu items overlap or are not aligned correctly, it might be due to container width or padding/margin issues in the header/footer areas.
Solution: Review the layout settings in Customize → Layout → Header or Footer and adjust padding, margin, and container width. Check the CSS for any conflicts or improper use of floats, flexbox, or grid properties.
==
Footer Menu Not Displaying Correctly
Diagnosis: If the footer menu isn't showing up or is misaligned, ensure that the footer widget area is set up to include a navigation widget (if required).
Solution: Check Appearance → Widgets and see if the footer widgets contain the navigation menu widget. Alternatively, check if there’s a custom footer layout in Customize → Layout → Footer.
==
Add custom CSS to improve padding, alignment, and responsiveness, and that's the issue. However it may not necessarily be: -
A sample CSS code would be
/* Adjust padding and spacing in the header menu */
.main-navigation .menu > li {
padding: 10px 15px;
}
/* Align the dropdown submenu */
.main-navigation .sub-menu {
padding: 10px;
width: auto;
background-color: #f5f5f5;
}
/* Improve mobile responsiveness */
@media (max-width: 768px) {
.main-navigation .menu-toggle {
display: block;
}
.main-navigation ul {
display: none;
}
.main-navigation ul.toggled-on {
display: block;
}
}
/* Footer menu spacing */
.footer-widget .menu {
margin: 20px 0;
}
You can add this CSS under Appearance → Customize → Additional CSS. Hit Publish.
I would write to site support again here and see what they could advise. I am sorry this is happening. But try to play around with the customize section and see if you can find the fault.
Abie
Otherwise, you may also have a conflict with a plugin on your website; you may list them here or give us a screenshot to examine which might be causing the issue.
No problem, Janice! Please keep us posted on your progress.
Abie
I only have 7 plug-ins:
Classic Editor
Kraken Image Optimizer
Performance Lab
Performant Translations
Site Kit by Google
Smush
The SEO Framework
Thanks!
Thanks! :) None of these should directly impact your menu issues. While Kraken and Smush handle images, Performance Lab could affect how your menu is displayed if specific scripts or stylesheets are deferred or removed for optimization. I’ll make sure your navigation scripts are not being deferred.
If you’ve made performance optimizations, try temporarily disabling them to see if that resolves the layout issues. Also, clearing the cache (if using Performance Lab) might help ensure that any CSS changes you make are reflected.
This could also be related to some settings options.
Abie
Sorry, Abie, I have been removed from my website work. Yesterday and today have been pretty busy personally, but I will attempt to work with my Main Menu some more today. I think I now have it in worse shape. Grrrr
At this point, my brain is just fried; I will keep trying, though. I can't help but believe that it may have something to do with my theme, but I know NOTHING about the theme topic! I'm not a computer guru, but I love writing and publishing.
Abie, I truly appreciate all the time and effort you've put into helping me. Your support means a lot!
I noticed the categories in your menu, and it seems you've also attached posts to these categories within the menu itself.
This isn’t necessary. Instead, go to your posts with the posts tab and select the categories they belong to. Each time a visitor clicks, for example, on 'Pet Nutrition,' they will see all the related posts automatically.
You can add a post to multiple categories, which should help avoid this issue. I believe the current setup may be due to spacing limitations in your theme.
So you can go to your Appearance > Menus, remove all the attached posts, and keep the categories.
Abie
You may leave it at # if silent, not directing anywhere—otherwise, a ULR destination where that is.
What is your website's URL?
Abie
My landing page was perfect, then all of a sudden it changed to what it looks like now. :(
Didn't know if the URL subject had anything to do with that or not?
See more comments
When I'm editing posts and the "block editors" are on, 9 times out of 10, it just comes up with the (what I call) short block. Only extemporaneously does it allow me to use the
You can access it via your block editor.
You can click the plus icon and Classic Editor. Getting Started with the Block Editor Abie
Janice, to keep it a classic editor all the time, you can install the classic editor plugin in the plugin section. Usually, the block editor is better, but I understand your preference. I know that Eric has been training on how to switch from classic to block editor. But it's not what you want to get an idea of what the plugin looks like. You can see Eric's video here: watch the part of what the classic editor plugin is about How to Go From Classic Editor to Block Editor
Brenda,
Thank you so much for the information. I was ecstatic to learn that. I'm a newbie, slowly learning about plug-ins.
I just don't think about plug-ins, but the more I get into this I can see where they could come in handy.
Respectfully,
Janice
See more comments
How do I get the "classic" block to appear on all of my posts, when i'm editing a post?
When I'm editing posts and the "block editors" are on, 9 times out of 10, it just comes up with the (what I call) short block. Only extemporaneously does it allow me to use the
You can access it via your block editor.
You can click the plus icon and Classic Editor. Getting Started with the Block Editor Abie
Janice, to keep it a classic editor all the time, you can install the classic editor plugin in the plugin section. Usually, the block editor is better, but I understand your preference. I know that Eric has been training on how to switch from classic to block editor. But it's not what you want to get an idea of what the plugin looks like. You can see Eric's video here: watch the part of what the classic editor plugin is about How to Go From Classic Editor to Block Editor
Brenda,
Thank you so much for the information. I was ecstatic to learn that. I'm a newbie, slowly learning about plug-ins.
I just don't think about plug-ins, but the more I get into this I can see where they could come in handy.
Respectfully,
Janice
See more comments
I was sent this message: "This image has an empty alt attribute; it's file name is (and then has a lonnggg file name)."
It concerns an image on one of my posts that has bee
We cannot see the back office (editor area) of your website. Where are you getting this message?
If this is new, you might want to submit a hosting ticket and our team will look into this for you Jan.
Under the Help menu at the top, choose SiteSupport, and you will be able to go through the process there and submit a ticket. :)
You can see it on my website: https://pamperedpawspalace.com/diy-pet-grooming-tips-for-anxious-dogs/
I can send a SiteSupport request.
This is the post it is on: //https_pamperedpawspalace.com/?url=https://pamperedpawspalace.com/wp-admin/post.php?post=727&action=edit
I cannot see this post, as it is your back office, and requires a login.
You need to first publish it, and provide us the URL.
Abie
See more comments
Can anyone tell me what this message means and how to fix it?
I was sent this message: "This image has an empty alt attribute; it's file name is (and then has a lonnggg file name)."
It concerns an image on one of my posts that has bee
We cannot see the back office (editor area) of your website. Where are you getting this message?
If this is new, you might want to submit a hosting ticket and our team will look into this for you Jan.
Under the Help menu at the top, choose SiteSupport, and you will be able to go through the process there and submit a ticket. :)
You can see it on my website: https://pamperedpawspalace.com/diy-pet-grooming-tips-for-anxious-dogs/
I can send a SiteSupport request.
This is the post it is on: //https_pamperedpawspalace.com/?url=https://pamperedpawspalace.com/wp-admin/post.php?post=727&action=edit
I cannot see this post, as it is your back office, and requires a login.
You need to first publish it, and provide us the URL.
Abie
See more comments
I recently transferred to Premium. I followed Kyles's instructions in Class 3; however, I forgot that after finding a suitable domain, Not to click it so I could go over to WA'
You have FANTASTIC responses here; kindly let us know if you require additional assistance.
--
At checkout, select the third option, 'credits'; you can click on that tab. (One .com domain equals 32 credits.)
https://my.wealthyaffiliate.com/websites/domains
However, starting with a siterubix subdomain may be better until you are happy with your niche and name, as you cannot edit the URL of a premium domain name once purchased. And if you happen to have made a mistake.
You have some great responses here, please let us know if you still need more assistance.
Stacie
Yes, I had some great responses that got me thru my fears of doing the wrong thing. I am now official and have my own domain name and have the draft content transferred over to my domain name.
THANK YOU, EVERYONE!!
Thank you! I do have one question. I have created my logo, downloaded it and uploaded it to my About Me page since that is all I have authored at this point. But, no matter what width I reduce or enlarge it to....it is still only showing half of the picture. Can't seem to be able to figure out how to fix that?
The more encouragement you get the more likely to succeed. Everything is here if you dont give up
PamperedPawsPalace.com
The logo is now removed…long story short, I’m just going to start over from scratch. I was following instructions, but somewhere along the way I did something wrong, so I’ll just start over. Appreciate you.
Okay! The whole idea is to see how the logo looks on your website.
You can design your logo very easily using the Canva app. It is better to go with a square.
As you use the GeneratePress theme, you can use a retina logo display to minimize your image without losing on quality or resolution.
Kyle's resource Creating a Professional Logo
Thank you! I do have a square logo. I found what I did wrong, so I just need to go back and load the correct one onto my page.
Here is a screenshot
I use my name domain as an example.
https://my.wealthyaffiliate.com/credits
That's where you check your cash credits for a free domain name.
Thank you so much, Brenda! I just wasn't going down far enough to get to the "Credits"....fearful of doing the wrong thing. Got it.
Okay, then, I will get it done today! It's been there for a while, but I kept putting it off; it's still in the cart. Yes, I am aware of branding my name. That is what Adam Enfroy does. I thought for sure it wouldn't be available. My full name was not available; someone else has the same name as mine. I thought, why not try my username, which is Cool!
Also, I am so sorry someone has nicked your full name. Tell them to give it back or else...
Haha!🤣 You're funny. Yeah, I'd have to pay for it. Give a person an offer for my full name to get the domain.
You can get a broker to negotiate a deal for you. Of course, you'd also have to pay the broker, lol.
First of all, you need to be absolutely certain that you have chosen a niche subject that you are going to stick with, because a domain name can't be changed.
So, if you are happy with that, then decide upon the name you want, and go to Websites at the top of the screen, and then click Site Domains.
If the name is available, put it in your cart and go to checkout.
Check the spelling carefully, you can't change any mistakes!
When you get to checkout, there are three options to pay.
Choose the third option, that says WA credits.
You will have been given 32 credits to cover the cost of the domain.
See more comments
I recently transferred to Premium. I followed Kyles's instructions in Class 3; however, I forgot that after finding a suitable domain, Not to click it so I could go over to WA'
You have FANTASTIC responses here; kindly let us know if you require additional assistance.
--
At checkout, select the third option, 'credits'; you can click on that tab. (One .com domain equals 32 credits.)
https://my.wealthyaffiliate.com/websites/domains
However, starting with a siterubix subdomain may be better until you are happy with your niche and name, as you cannot edit the URL of a premium domain name once purchased. And if you happen to have made a mistake.
You have some great responses here, please let us know if you still need more assistance.
Stacie
Yes, I had some great responses that got me thru my fears of doing the wrong thing. I am now official and have my own domain name and have the draft content transferred over to my domain name.
THANK YOU, EVERYONE!!
Thank you! I do have one question. I have created my logo, downloaded it and uploaded it to my About Me page since that is all I have authored at this point. But, no matter what width I reduce or enlarge it to....it is still only showing half of the picture. Can't seem to be able to figure out how to fix that?
The more encouragement you get the more likely to succeed. Everything is here if you dont give up
PamperedPawsPalace.com
The logo is now removed…long story short, I’m just going to start over from scratch. I was following instructions, but somewhere along the way I did something wrong, so I’ll just start over. Appreciate you.
Okay! The whole idea is to see how the logo looks on your website.
You can design your logo very easily using the Canva app. It is better to go with a square.
As you use the GeneratePress theme, you can use a retina logo display to minimize your image without losing on quality or resolution.
Kyle's resource Creating a Professional Logo
Thank you! I do have a square logo. I found what I did wrong, so I just need to go back and load the correct one onto my page.
Here is a screenshot
I use my name domain as an example.
https://my.wealthyaffiliate.com/credits
That's where you check your cash credits for a free domain name.
Thank you so much, Brenda! I just wasn't going down far enough to get to the "Credits"....fearful of doing the wrong thing. Got it.
Okay, then, I will get it done today! It's been there for a while, but I kept putting it off; it's still in the cart. Yes, I am aware of branding my name. That is what Adam Enfroy does. I thought for sure it wouldn't be available. My full name was not available; someone else has the same name as mine. I thought, why not try my username, which is Cool!
Also, I am so sorry someone has nicked your full name. Tell them to give it back or else...
Haha!🤣 You're funny. Yeah, I'd have to pay for it. Give a person an offer for my full name to get the domain.
You can get a broker to negotiate a deal for you. Of course, you'd also have to pay the broker, lol.
First of all, you need to be absolutely certain that you have chosen a niche subject that you are going to stick with, because a domain name can't be changed.
So, if you are happy with that, then decide upon the name you want, and go to Websites at the top of the screen, and then click Site Domains.
If the name is available, put it in your cart and go to checkout.
Check the spelling carefully, you can't change any mistakes!
When you get to checkout, there are three options to pay.
Choose the third option, that says WA credits.
You will have been given 32 credits to cover the cost of the domain.
See more comments
I published my about me article to my draft website. however, when I went in to view it I got this m
The REST API encountered an error
Performance
The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor scr
Kyle,
To be a bit more specific, while in my core training (the first 8 classes), before going to Premium, I followed the Class lessons and created my 'About Me', the outline, and the article...via AI and GPTChat. After critiquing, I Published. I have never been able to view it on my Hub.
So today I repeated the 'About Me' steps, hoping to be able to go live with my Brand. However, I'm still not able to view it on my Hub.
I did; however, receive from Google Site Health, a Status of 2 critical issues that I'm not understanding.
I'm attaching copies:
2 critical issues
Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.
#1
The REST API encountered an error
The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
When testing the REST API, an error was encountered:
REST API Endpoint: https://draft-472760.siterubix.com/wp-json/wp/v2/types/post?context=edit
REST API Response: (http_request_failed) cURL error 28: Connection timed out after 10001 milliseconds
#2
Your site could not complete a loopback request
Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error: cURL error 28: Connection timed out after 10001 milliseconds (http_request_failed)
I would truly appreciate any advice on what I'm to do about this.
Thanks,
Janice
I now see my published article., but I'm still concerned about the critical issues above.
See more comments
I published my about me article to my draft website. however, when I went in to view it I got this m
The REST API encountered an error
Performance
The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor scr
Kyle,
To be a bit more specific, while in my core training (the first 8 classes), before going to Premium, I followed the Class lessons and created my 'About Me', the outline, and the article...via AI and GPTChat. After critiquing, I Published. I have never been able to view it on my Hub.
So today I repeated the 'About Me' steps, hoping to be able to go live with my Brand. However, I'm still not able to view it on my Hub.
I did; however, receive from Google Site Health, a Status of 2 critical issues that I'm not understanding.
I'm attaching copies:
2 critical issues
Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.
#1
The REST API encountered an error
The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
When testing the REST API, an error was encountered:
REST API Endpoint: https://draft-472760.siterubix.com/wp-json/wp/v2/types/post?context=edit
REST API Response: (http_request_failed) cURL error 28: Connection timed out after 10001 milliseconds
#2
Your site could not complete a loopback request
Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error: cURL error 28: Connection timed out after 10001 milliseconds (http_request_failed)
I would truly appreciate any advice on what I'm to do about this.
Thanks,
Janice
I now see my published article., but I'm still concerned about the critical issues above.
See more comments
if you have used a custom link for say your home menu then you add your main url of your site....
for your categories i don't have a url box....just a name..
have you changed to a full site editing theme or another theme from your original if so then it wil be your main url/category name.....
so amazon.com/handbags for amazon handbag category....
Thank you, feigner for your help. My brain is fried at this point. I'm not giving up though.
As I told Abie...I'm not a computer guru, just love writing and publishing. But since my menu was perfect for me, then all of a sudden one day it just exploded, I'm wondering if it isn't a theme issue...which I know nothing about.
Thanks again.