About Ericadjei_B
Rank 441638
52 followers Joined May 2024
Hey everyone, I'm Eric Adjei, a software engineer and cloud architect with a twist—I've taken the plunge into full-time entrepreneurship! ud83dude80 After working with some big

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asked in
Website Development & Programming
Updated

Hi Support,

Since you don't support DNS A records at WA, I have a website hosted on another platform.

I want to manage this website in WA since I have a Premium P

For support queries to actually reach support you have to select that your issue has to do with your website. Otherwise it lands in the community. 👍🏼

To update your domain DNS settings to point to WA. Here are the DNS settings.

ns1.mywahosting.com
ns2.mywahosting.com Abie

I am been asked to transfer which won't work for me

You can do that; you seem to have answered your own question.

To add a subdomain, you need to have the main site added to your site domains

Abie

Thanks.

You are welcome, Eric!

Abie

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Point domains to wa servers without transferring to wa?

Point domains to wa servers without transferring to wa?

asked in
Website Development & Programming
Updated

Hi Support,

Since you don't support DNS A records at WA, I have a website hosted on another platform.

I want to manage this website in WA since I have a Premium P

For support queries to actually reach support you have to select that your issue has to do with your website. Otherwise it lands in the community. 👍🏼

To update your domain DNS settings to point to WA. Here are the DNS settings.

ns1.mywahosting.com
ns2.mywahosting.com Abie

I am been asked to transfer which won't work for me

You can do that; you seem to have answered your own question.

To add a subdomain, you need to have the main site added to your site domains

Abie

Thanks.

You are welcome, Eric!

Abie

See more comments

asked in
Email Marketing
Updated

Hello everyone,

I am currently using an email provider service to manage my list and am facing a problem connecting a sub-domain to my email service account. The purpose

Hi Eric, we do offer some more control with DNS records and we can most definitely have a look if we know more about what you are wanting to do with your subdomains. Create a SiteSupport ticket so that we can have a discussion about your business objectives :)

Please note that I stated in my write-up that I had already contacted support, and their response was that they could not help me with updating A records.

I am trying to use my sub-domain on my lead magnet landing pages using my email provider service. This will help me to customize my URLs with my brand instead of using the email service provider's url.

Please reach out to site support - Help tab top menu.

Abie

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Issue with sub-domain connection on wa platform?

Issue with sub-domain connection on wa platform?

asked in
Email Marketing
Updated

Hello everyone,

I am currently using an email provider service to manage my list and am facing a problem connecting a sub-domain to my email service account. The purpose

Hi Eric, we do offer some more control with DNS records and we can most definitely have a look if we know more about what you are wanting to do with your subdomains. Create a SiteSupport ticket so that we can have a discussion about your business objectives :)

Please note that I stated in my write-up that I had already contacted support, and their response was that they could not help me with updating A records.

I am trying to use my sub-domain on my lead magnet landing pages using my email provider service. This will help me to customize my URLs with my brand instead of using the email service provider's url.

Please reach out to site support - Help tab top menu.

Abie

See more comments

asked in
Website Development & Programming

Hi Support, please can I get a credit for my second free domain? I just tried purchasing another domain and this didn't give me any credit so had to pay out of pocket. Can you

Premium members get one free domain name so what you have is correct. Why did you think there were two?

Possibly joined from a post with old information. I had a email asking about 50 websites this morning on the Premium package someone seen on another WA Review. This must have been well before my time here.

That's really old information. WA used to allow hosting for 25 dot com websites and 25 siterubix sun-domain websites, so 50 all told. However, there were no free domain names as part of that package.

I was like 50? Have you slipped and hit your head. I believe that was my actual response. lol

Yes, no one did that.

The Premium Membership provides 32 credits for 1 dot com domain. The Premium Plus membership gives you 2 dot com domains.

The Premium Membership provides hosting for up to 2 domains. Your second and third dot coms domains have to be purchased. And this is out of pocket.

I hope this helps.

Here is the pricing List and What you get for Premium

Thanks very much. It is clear now.

Yes Sir. Have a Good Day!

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Only one free domain credit given for premium account?

Only one free domain credit given for premium account?

asked in
Website Development & Programming

Hi Support, please can I get a credit for my second free domain? I just tried purchasing another domain and this didn't give me any credit so had to pay out of pocket. Can you

Premium members get one free domain name so what you have is correct. Why did you think there were two?

Possibly joined from a post with old information. I had a email asking about 50 websites this morning on the Premium package someone seen on another WA Review. This must have been well before my time here.

That's really old information. WA used to allow hosting for 25 dot com websites and 25 siterubix sun-domain websites, so 50 all told. However, there were no free domain names as part of that package.

I was like 50? Have you slipped and hit your head. I believe that was my actual response. lol

Yes, no one did that.

The Premium Membership provides 32 credits for 1 dot com domain. The Premium Plus membership gives you 2 dot com domains.

The Premium Membership provides hosting for up to 2 domains. Your second and third dot coms domains have to be purchased. And this is out of pocket.

I hope this helps.

Here is the pricing List and What you get for Premium

Thanks very much. It is clear now.

Yes Sir. Have a Good Day!

See more comments

asked in
Website Development & Programming

When I try to purchase a new domain with my Premium account (I believe it comes with 2 free domains), it asks me for payment. The system doesn't recognize my account.

It should give you an option at the bottom of the screen to pay with WA credits when you checkout.

Does it show your credit balance at all Eric?

No.

Hmm, that's strange. If your logged in it should show your credit balance as a premium member. Unless premium member is only one free domain and premium plus is two free domains.

Let me check on that.

Yes, I tried contacting support directly but my message ended here. I need to resubmit one to them.

This is all I see for premium memberships. I went right to premium plus myself but I don't see anything about how many credits you get. Hopefully site support gets back to you or another member can verify if it's one or two free domains for premium memberships vs premium plus.

In the videos, it says 2 free websites. I guess it has changed now.

Maybe Kyle can clarify things or someone in live chat possibly.

Premium members get 32 credits for one domain while plus get 64 credits for two domains

Ok, so that settles it then. Thank you.

No problem Eric.

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I don't have the credit for a second free domain?

I don't have the credit for a second free domain?

asked in
Website Development & Programming

When I try to purchase a new domain with my Premium account (I believe it comes with 2 free domains), it asks me for payment. The system doesn't recognize my account.

It should give you an option at the bottom of the screen to pay with WA credits when you checkout.

Does it show your credit balance at all Eric?

No.

Hmm, that's strange. If your logged in it should show your credit balance as a premium member. Unless premium member is only one free domain and premium plus is two free domains.

Let me check on that.

Yes, I tried contacting support directly but my message ended here. I need to resubmit one to them.

This is all I see for premium memberships. I went right to premium plus myself but I don't see anything about how many credits you get. Hopefully site support gets back to you or another member can verify if it's one or two free domains for premium memberships vs premium plus.

In the videos, it says 2 free websites. I guess it has changed now.

Maybe Kyle can clarify things or someone in live chat possibly.

Premium members get 32 credits for one domain while plus get 64 credits for two domains

Ok, so that settles it then. Thank you.

No problem Eric.

See more comments

asked in
Website Development & Programming

I am trying to move my newly purchased domain to the draft website "draft-738595.siterubix.com, but I am unable to see and select this new domain in the drop-down of existing w

Looks like you're going about it backwards. You don't move your domain to your siterubix website, you move your siterubix website to the domain. Just go to your Site Manager and select the Move feature for the siterubix site you want to move and select the domain you purchased as the destination.

That's exactly what I am doing. Sorry for the "backward" wording. Lol

Yeah, just use the move function and select to move to an existing domain. 👍🏼

Yes, this is exactly what I've been trying to do in the last 1hr without any success. The drop-down shows only one website: Travel-to-discover-ghana. See the screenshot won't show drop-down.

You must move your draft to your premium domain name, provided it is hosted in WA. Is this the case?

Where is your domain registered? Have you purchased it here or elsewhere?

I purchased it last night on WA with my premium credit

This is it in the Domains area.

Okay, great, and congratulations :)

You can apply the move feature within your site manager to move your siterubix subdomain to your premium.

Class 4 covers that in detail.

I used my phone to take the screenshot. The new domain is not showing in the drop-down

Try emptying the cache, refreshing your screen (Ctrl + F5), and seeing if there's a change.

https://www.wikihow.com/Clear-Your-Browser's-Cache

If the issue persists, you may reach out to site support.
https://my.wealthyaffiliate.com/websites/support

Thanks, I will try and update you. Thanks

Thank you well in advance; I hope it has been figured out :)

Yes, please. I am clear and good now, Lol. I appreciate you.

Woohoo! Congrats.

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Unable to move website to new domain nichedominate?

Unable to move website to new domain nichedominate?

asked in
Website Development & Programming

I am trying to move my newly purchased domain to the draft website "draft-738595.siterubix.com, but I am unable to see and select this new domain in the drop-down of existing w

Looks like you're going about it backwards. You don't move your domain to your siterubix website, you move your siterubix website to the domain. Just go to your Site Manager and select the Move feature for the siterubix site you want to move and select the domain you purchased as the destination.

That's exactly what I am doing. Sorry for the "backward" wording. Lol

Yeah, just use the move function and select to move to an existing domain. 👍🏼

Yes, this is exactly what I've been trying to do in the last 1hr without any success. The drop-down shows only one website: Travel-to-discover-ghana. See the screenshot won't show drop-down.

You must move your draft to your premium domain name, provided it is hosted in WA. Is this the case?

Where is your domain registered? Have you purchased it here or elsewhere?

I purchased it last night on WA with my premium credit

This is it in the Domains area.

Okay, great, and congratulations :)

You can apply the move feature within your site manager to move your siterubix subdomain to your premium.

Class 4 covers that in detail.

I used my phone to take the screenshot. The new domain is not showing in the drop-down

Try emptying the cache, refreshing your screen (Ctrl + F5), and seeing if there's a change.

https://www.wikihow.com/Clear-Your-Browser's-Cache

If the issue persists, you may reach out to site support.
https://my.wealthyaffiliate.com/websites/support

Thanks, I will try and update you. Thanks

Thank you well in advance; I hope it has been figured out :)

Yes, please. I am clear and good now, Lol. I appreciate you.

Woohoo! Congrats.

See more comments

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