Posts
16
Questions
15
Good morning all,
I have been getting messages from a lot of WA family members who say that they have commented on my post but when they submit the comment, they are take
If you have received notices for comments on your email that means they really submitted comments. Then you follow the advice of Mike that you contact Site Support.
oh yes, they are genuine problems that people have come across. Different people reporting the same thing. I am following up with site support!
Thank you!
I would start my checking Settings > Discussion to see if there are any issues. Then I'd go to your site and submit a comment to see if they are submitted correctly. Here is how I have mine set. Hope you're able to correct it without too much trouble! :-)
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Blank page after submitting comment. how to solve this?
Good morning all,
I have been getting messages from a lot of WA family members who say that they have commented on my post but when they submit the comment, they are take
I had the exact same problem. It went on for ages. Site support told me to delete the theme I was using and then up load it again.
I have done this. Nothing was lost.
It has been three days since I did this and as far as I know it is still okay. However it is early days.
With Grace and Gratitude
Karen
Thank you for the suggestion Karen. How do you do that - delete the theme and reinstall without losing the content?
Yes I temporarily swapped to another theme. Completely deleted my theme then re loaded it. Then I swapped back. All my settings, widgets etc were intact.
Will be trying it out today and wait for someone to report a blank page again. Still bewildered as to how some comments go through and some don't :(
Will let you know, for sure!
Thank you
If you have received notices for comments on your email that means they really submitted comments. Then you follow the advice of Mike that you contact Site Support.
oh yes, they are genuine problems that people have come across. Different people reporting the same thing. I am following up with site support!
Thank you!
I would start my checking Settings > Discussion to see if there are any issues. Then I'd go to your site and submit a comment to see if they are submitted correctly. Here is how I have mine set. Hope you're able to correct it without too much trouble! :-)
See more comments
I had the exact same problem. It went on for ages. Site support told me to delete the theme I was using and then up load it again.
I have done this. Nothing was lost.
It has been three days since I did this and as far as I know it is still okay. However it is early days.
With Grace and Gratitude
Karen
Thank you for the suggestion Karen. How do you do that - delete the theme and reinstall without losing the content?
Yes I temporarily swapped to another theme. Completely deleted my theme then re loaded it. Then I swapped back. All my settings, widgets etc were intact.
got that. thank you!
Let me know if it works for you. It was done on site supports advice.
Will be trying it out today and wait for someone to report a blank page again. Still bewildered as to how some comments go through and some don't :(
Will let you know, for sure!
Thank you