About DeepikaJ
Rank 3585
278 followers Joined September 2017
A homemaker by choice,with some free time at hand, I wish to explore the power of internet to earn something more which can help increment

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16

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15

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Authoring & Writing Content

Good morning all,

I have been getting messages from a lot of WA family members who say that they have commented on my post but when they submit the comment, they are take

I had the exact same problem. It went on for ages. Site support told me to delete the theme I was using and then up load it again.
I have done this. Nothing was lost.
It has been three days since I did this and as far as I know it is still okay. However it is early days.
With Grace and Gratitude
Karen

Thank you for the suggestion Karen. How do you do that - delete the theme and reinstall without losing the content?

Yes I temporarily swapped to another theme. Completely deleted my theme then re loaded it. Then I swapped back. All my settings, widgets etc were intact.

got that. thank you!

Let me know if it works for you. It was done on site supports advice.

Will be trying it out today and wait for someone to report a blank page again. Still bewildered as to how some comments go through and some don't :(
Will let you know, for sure!
Thank you

If you have received notices for comments on your email that means they really submitted comments. Then you follow the advice of Mike that you contact Site Support.

oh yes, they are genuine problems that people have come across. Different people reporting the same thing. I am following up with site support!
Thank you!

In a case like tis repeat contacting site support. Technicians on different shifts may know more. Even in the best church you are ahead to explore every pew!

you have a point, sir! I will pester them with tickets until they give me a solution.

Site support STAT!

I would start my checking Settings > Discussion to see if there are any issues. Then I'd go to your site and submit a comment to see if they are submitted correctly. Here is how I have mine set. Hope you're able to correct it without too much trouble! :-)

Let me check on this, too. Probably, I can solve it myself.
Thank you.

Sounds like a situation for the site support group. That does sound a little baffling.

You bet....frustratingly baffling! :)
Thank you!

See more comments

Blank page after submitting comment. how to solve this?

Blank page after submitting comment. how to solve this?

asked in
Authoring & Writing Content

Good morning all,

I have been getting messages from a lot of WA family members who say that they have commented on my post but when they submit the comment, they are take

I had the exact same problem. It went on for ages. Site support told me to delete the theme I was using and then up load it again.
I have done this. Nothing was lost.
It has been three days since I did this and as far as I know it is still okay. However it is early days.
With Grace and Gratitude
Karen

Thank you for the suggestion Karen. How do you do that - delete the theme and reinstall without losing the content?

Yes I temporarily swapped to another theme. Completely deleted my theme then re loaded it. Then I swapped back. All my settings, widgets etc were intact.

got that. thank you!

Let me know if it works for you. It was done on site supports advice.

Will be trying it out today and wait for someone to report a blank page again. Still bewildered as to how some comments go through and some don't :(
Will let you know, for sure!
Thank you

If you have received notices for comments on your email that means they really submitted comments. Then you follow the advice of Mike that you contact Site Support.

oh yes, they are genuine problems that people have come across. Different people reporting the same thing. I am following up with site support!
Thank you!

In a case like tis repeat contacting site support. Technicians on different shifts may know more. Even in the best church you are ahead to explore every pew!

you have a point, sir! I will pester them with tickets until they give me a solution.

Site support STAT!

I would start my checking Settings > Discussion to see if there are any issues. Then I'd go to your site and submit a comment to see if they are submitted correctly. Here is how I have mine set. Hope you're able to correct it without too much trouble! :-)

Let me check on this, too. Probably, I can solve it myself.
Thank you.

Sounds like a situation for the site support group. That does sound a little baffling.

You bet....frustratingly baffling! :)
Thank you!

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training