Fastest Customer Service Ever or Maybe Not

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7.6K followers

I have just experienced a new record in customer service.

Here is what happened.

I sent an email to someone about something they were advertising for sale. It would have been an ongoing purchase. This is someone with a legitimate business.

(The names have been blurred so they do not feel bad when they see this. I am being vague about who it is because it is possible you know them.)


Here is a copy of the email with their answer on it.



That was when the message was sent.

Now I have had some people take a while to answer.

Some people never do answer. That is all part of doing business.

Here is when I got that reply.



That is right 2 years and 2 months later I got a reply saying they were sorry it took so long.

It took me awhile to stop laughing.

So I hope it brought a smile to your face and a lesson of what not to do.

Onward and Upward.



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Recent Comments

97

So funny! Thanks for sharing, Bo.

This was real snail-mail, indeed!

Better late than never!
;-)

Internet Snail Mail

Hey, may have went out of business and decided to open the doors again! Funny!

No I know the place and they have been in business all this time.

Maybe they have realized that it's worth answering what they have ignored.

Hmmmm Maybe!

That is funny. Guess they finally got around to checking their inbox, LOL.

That gave a whole new meaning to not checking your emails.

WOW I'm speechless. I'm wondering if not responding at all might have been better under the circumstances.

Yes there was no way they were going to pull a sale out now even though they tried

LOL! 3X!

I agree

I am laughing. That is one for the record.

Beats Panera by far which has the worst customer service design of any store I have ever been. My little rant is over. I won;t complain about Panera again.

very funny....

I don't do Panera for that reason

Ha! It's never too late to communicate with a customer (Not!)

Any communication is better than no communication (Not!)

That's funny!

I thought it was

Haha that gave me a laugh Bo.. some people eh ..shocking :-D

Yes it made me laugh also

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