Part 1: The Ice Cream On The Floor Moment

You need to identify your clients “ice cream on the floor” moments.

So what is that exactly?

You know the time when you walk into the kitchen, your absolutely frazzled, whatever your major life problem is just became overwhelming and you feel like you just can’t cope with this any longer.

You open the freezer, grab that 2 litre bucket of ice cream, slide your back down the fridge till your sitting on the floor, and you sit there binge eating the ice cream between the tears!

You are at rock bottom and it feels like there is no way out.

This is your clients “ice cream on the floor” moment and you need to pinpoint the feelings that accompany this moment.

For my clients it is often that they have tried online marketing but nothing is working for them, they feel:

  • That they are not cut-out for this business, they are a failure and alone because they have tried everything and nothing has worked, that they aren't special or unique enough
  • They are ashamed, they’ve spent more money than they should have to try and get this to work, they promised family that it was a great idea and it would be fantastic for
  • everyone … but it isn’t
  • They feel foolish to think they thought THEY could actually make a go of this. Everyone else is seeing success but they just can’t seem to catch a break.

I could go on but you get the drift.

You should be able to identify 10 - 15 of these thoughts that are running through your dream clients head as they contemplate the major problem that has brought them to this horrible spot on the kitchen floor.

By truly understanding and empathising with these thoughts you can set yourself apart from every other marketer out there.

By truly understanding the feelings and emotions that drive your clients you can provide the best answer and one they will happily pay you for to help them get out of this situation.



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GaryHorton Premium
Hi, Heidi,

Thanks for this brilliant piece on persuasive writing. I love how you showcase empathy. In my experience that's been the secret ingredient most people miss.

Gary
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HeidiY Premium
Thanks so much Gary, appreciate that. It's taken me a while to truly understand this concept, but you are so right having empathy for your clients is a key ingredient to success
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Twack Premium
Awesome training Heidi, thank you. I've bookmarked it so that I can use it later on.
At the moment, I'm just starting to spread my coverage on Facebook and that might take a couple of months.
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HeidiY Premium
I'm not sure if you've seen my FB training also Twack? That is my niche these days and I've spent the last 6 months learning and putting into practice organic traffic methods, so always happy to help 👍
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Twack Premium
I haven't yet Heidi. I shall go there now and bookmark and then return to it later, after I've done my chores. Has to be said, I am kinda wingin' it at the moment, so it would be good to get some training under my belt.
Thank you so much.
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Mick-D Premium
Great stuff Heidi,
Michael.
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HeidiY Premium
Thank you Michael, I appreciate that very much.
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Mick-D Premium
A sort of light bulb moment when I got up this morning Heidi. One of my daughters utilises FB for her travel agency business. 😎
Michael.
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HeidiY Premium
I love FB for organic traffic, it has been very good to me, you just need to know how to work it :)

So many people have the wrong information on what, when and how to post and therefore they don't see the returns but there are warm leads to be had if you know how to optimise FB for business.

I hope your daughter is doing well with it.
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STCCynthia Premium
Thank Heidi for the training -- I will have to give it a try soon.
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HeidiY Premium
Thank you Cynthia, appreciate you having a read and sharing your thoughts, as always if I can help at all please let me know.
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wmac Premium
As always, your training is true and to the point to help us get to the next level.

Thanks, H
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HeidiY Premium
Thanks heaps W appreciate that buddy. I enjoy building out training but it's nice to know people are using it too :)
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