Did SumoMe go out of business?
Is it just me or has anyone else noticed that their SumoMe plugin isn't working?
I even visited their website and there is nothing to be found!
Let me know below if yours is or isn't working please and thank you!
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That is strange Katie,
I'm not glad that it is also happening to you but I am glad to hear that it isn't just me.
Thank you for letting me know my Friend,
Tony
Interesting, I can get to their site via Bell or Telus networks on my phones but not Shaw or the phones via WiFI.
They recently changed their pricing and the functionality of their free level. I've heard you cannot connect to a third party email service without a paid plan now. Here is some of the unhappy customer chatter about the deal over at AppSumo site.
I moved to Thrive themes and ConvertKit some time ago for our site(s) which has been great. Let me know if you are interested in more info about either.
I don't know. I still get charged $25 a month even after cancelling last month. I've tried leaving them a message but no reply.
Since they won't reply nor will they cancel my pro subscription which is no different from the free version, I now have to close out my entire bank account in order for them not to charge my card again.
That's not good Keith,
I tried their Pro version and cancelled prior to being charged and it went smoothly.
I would be interested to know how they rectify your situation, please let us know my Friend.
Tony
cant the bank just cancel the card or cancel the debit approval for the card...they can here in ireland (i have had to do it in the past) .
nightmare if you have to close the account and start again :-) i feel for you :-) hope you get sorted hun
I'm just going to cancel my card and have another one issued to me next week. I couldn't do it last month or this month until all my other accounts are paid before I destroy this card.
I don't want SumoMe. I don't recommend it to anyone who wants to be a professional blogger and I don't trust any of these plugins that claim to "Do All".
SumoMe could be a very good plugin or service but right now, they seem to not being able to handle it professionally.
Closing out is the same for me as cancelling out the card. Because the bank can't cancel the payment on their end. I have to resolve it on my own by contacting SumoMe.
But SomoMe did not cancel my subscription and they had not replied. And there's no way to contact them without re-installing the plugin...and I'm not going to install that DANG plugin again.
I've been trying for about two weeks to contact them and this is after I've paid $100s of dollars for their services--so, the bank and I are waiting for my last payment and then we're going to do a switch-a-roo onto a new card.
Ah honey , that is really shite......sorry to hear all that......i hope its not too long before you get sorted out :-) keep in touch :-)
Mine has been working fine but, there have been reports of problems since last night Anybody here that uses sumome having problems?
100% good Tony but I will tell you sometimes I find that sumo does dissapper and I have to find the little blue logo on the screen and click to open it and then have to enter password again and thus has happen three times over the past two months
Kevin and/or Kim,
What part of SumoMe did you test and it works?
I can't even get to their website.
Thank you for letting us know,
Tony
I went to my website and shared a post and also shared an image on Twitter and it worked fine.
I also checked the backend in WP and it does look a little different but I am able to still setup popups in the list building option and see the other features I use.
What problems are you seeing?
Kim
I no longer have the Social share buttons, no email subscribe bar and can't even get on their SumoMe.com website - Does the website work for you Kim?
That is strange. The website seems to be working fine. I attached a screenshot here.
Have you checked your plugins to see if it has been deactivated for some reason? I'm sure you have.
See if this link works for you on the help page and submit a ticket: https://help.sumome.com/
This is the message that I get when I click on the link above that you shared Kim
This site can’t be reached
help.sumome.com’s server DNS address could not be found.
DNS_PROBE_FINISHED_NXDOMAIN
Wow. I don't know what else to do. Have you tried a different browser? I have looked all over the website for a phone number and can't find one.
I installed today SumoMe for a new site, after many tries I deactivated it and leave this for another day. Now after you wrote this I realize it was not working!
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I can log onto their website. I can also work in one of my sites with SumoMe but not with a second site. Interesting, but I don't think they went out of business.
But this is sort of funny (dry wit and all ... ) ... can you imagine what it must be like at the SumoMe headquarters right now? All day long for that matter? Bunch of genius IT folks ... no one can figure why the heck their site is behaving badly. Like chickens with their heads cut off. LOL