A Major Hassle

Last Update: November 17, 2016

Well, what can I say! I am experiencing a major hassle at the moment.

I am attempting to get hosting elsewhere with a company some of you may have heard of - Siteground. At the moment my site is in limbo-land and it has been a day already. I awoke this morning expecting the transfer to have completed successfully, but, as luck would have it it hasn't.

I have just spent 3 hours on live chat with them and the end result - WA is meant to be blocking them from the transfer. So, I contacted support and lo and behold they said just what I knew they would say, "they are not" so I now have to go trough more stress.

Al I wanted to do was simply change hosting providers but it has turned into a major hassle guys.

I am now stuck between the two hosts and have no idea what it is that I am meant to do ;(

Just thought that I would share my frustrations lol.

The main menu is on two lines now instead of just the optimal 1 line and there are no photos visible gggrrr

Sorry, apologies for the rant.

UPDATE

The backup WA generated yesterday had an empty plugin directory so they are making another one as we speak and then I have to give it to siteground so they can complete the transfer :)

UPDATE NUMBER 2

What is taking up so much of supports time. I have been waiting for a reply for 1hr 45 min's :(

UPDATE NUMBER 3

just sitting here waiting, waiting, waiting and waiting and starting to get immensely annoyed grrrrrrrrrrrr why no support I wonder hhmm

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JeffDolson Premium
Good Luck
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Simowatto Premium
thanks it is Fri' here and I'm back up and running quickly
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EricKarch1 Premium
Don't stress too much. Hope it works out!
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Simowatto Premium
thanks Eric
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AchuthanN1 Premium
Hope you get this sorted out soon. Keep cool.
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Simowatto Premium
Cheers bud'
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MPollock Premium
Good luck
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Simowatto Premium
TQ mate
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DanOIS Premium
I have been experiencing technical issues myself over the last few days and there is nothing worse than being bogged down by such matters when all you want to do is get on with creating content.

Although I cannot offer any useful advice, you have my sympathies and I hope the issue is resolved soon.
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Simowatto Premium
thanks DC you sympathy is greatlfully received :)
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debzo Premium
Yeah, I feel for, it's really something I dread having to do.
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Simowatto Premium
yea yukky yuk yuk lolol
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theresroth Premium
I think you'll find they did an even better job, when all is said and done.......
Best of luck waiting......☺
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Simowatto Premium
haha thanks mate
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Marketeer1 Premium
HI Simon, sit tight buddy...I am sure all will come good. You have your backups so at least you know everything is intact. You are taking responsibility for your sites and looking out for your hosting which is great. All the best - Anthony
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Simowatto Premium
wow ha thanks man!!!
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NRosales Premium
You will make it, my friend. I was not supposed to comment until I read down the road that you're not leaving WA. I always love to see hanging around the chat area, discussing, advising, and helping fellow members. Keep it up, Bro.
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Simowatto Premium
aw thanks mate :)
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NRosales Premium
Welcome, Bro
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Bea40 Premium
Johns right , you could have done the back yourself and redirected your dns servers... In fact you should have a backup plan..
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Simowatto Premium
ha tooooooo technical for me mate
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johnwai Premium
Hi Simon,

Can you not point your domain to Siteground dns servers ? Also you could ftp the backup of your site yourself and re-download the plugins ?

The export and import functions in wordpress is also quite good.

Hope it gets resolved soon.

Regards,

John,
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Simowatto Premium
haha thanks mate and I don't know what ur talking about lolol
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paulgoodwin Premium
Cannot understand why you even want to changing hosting as WA is excellent - no really problem has good support has great anti spam and always keeps the sites up and running so why change???
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Simowatto Premium
because my posts only had a speed of between 42-68 THAT IS WHY MATE and I'd already optimized I was fed up
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Simowatto Premium
there is better available you know :P lol
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paulgoodwin Premium
Understand buddy but seems strange - is it you whole site that is slow to load or what?
I have just run both your sites using website speed test and they are both great and I have run each twice from different countries
so I do not understand what you want -
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Antilena Premium
Take a deep breath and maybe go for a walk to clear your head. Sorry to hear that, I am sure it will work itself out.
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Simowatto Premium
yea maybe lol
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Antilena Premium
It will.
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Marcus1978 Premium
We use SiteGround for the hosting the company I am a contractor for, and I have never had any problems with them.

If you want an alternative host, I recommend Bluehost who I used to use before I joined WA.
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Simowatto Premium
thanks mate
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GomMagtibay Premium
But you're staying here, aren't you?
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Simowatto Premium
Oh heck yes I'll never leave WA :)
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GomMagtibay Premium
Oh, glad to hear that. Because, I thought you are leaving.

I hope, things will get solved through proper communication with the Site Support team and Kyle.
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Simowatto Premium
So do I mate, so do I :)
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Alan Hocking Premium
Oh dear

Hope you get it sorted out soon mate! :)
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barbaraA Premium
Simon, It's frustrating. I wonder does everybody have trouble changing hosting or are there only occasional glitches like this.
Barbara
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Simowatto Premium
Just occasional glitches mate and sods law, it's happened to me lol
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StepChook Premium
Sorry to hear about your woes, mate! Hope you get them sorted soon!
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Simowatto Premium
thanks chicken lololololol (Hen)
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IMc Premium
Siteground is a very good hosting company. WA is blocking lots of bots now, so may well be that Siteground are having problems getting your content from WA servers.

Ask Siteground to tell you exactly what they are doing & the error messages they're getting. Then send this to WA support.
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Simowatto Premium
I will thanks IMc
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JoyNelson Premium
Wow, Simon I am so sorry to hear you are having such a difficult time...I look forward to reading a post in your new site once yiu get it transferred. Sending you positive vibes, Joy
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Simowatto Premium
Thanks, Joy, I've been waiting for support to answer me for ages too :(
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