A Major Hassle
Well, what can I say! I am experiencing a major hassle at the moment.
I am attempting to get hosting elsewhere with a company some of you may have heard of - Siteground. At the moment my site is in limbo-land and it has been a day already. I awoke this morning expecting the transfer to have completed successfully, but, as luck would have it it hasn't.
I have just spent 3 hours on live chat with them and the end result - WA is meant to be blocking them from the transfer. So, I contacted support and lo and behold they said just what I knew they would say, "they are not" so I now have to go trough more stress.
Al I wanted to do was simply change hosting providers but it has turned into a major hassle guys.
I am now stuck between the two hosts and have no idea what it is that I am meant to do ;(
Just thought that I would share my frustrations lol.
The main menu is on two lines now instead of just the optimal 1 line and there are no photos visible gggrrr
Sorry, apologies for the rant.
UPDATE
The backup WA generated yesterday had an empty plugin directory so they are making another one as we speak and then I have to give it to siteground so they can complete the transfer :)
UPDATE NUMBER 2
What is taking up so much of supports time. I have been waiting for a reply for 1hr 45 min's :(
UPDATE NUMBER 3
just sitting here waiting, waiting, waiting and waiting and starting to get immensely annoyed grrrrrrrrrrrr why no support I wonder hhmm
Recent Comments
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Hi Simon,
Can you not point your domain to Siteground dns servers ? Also you could ftp the backup of your site yourself and re-download the plugins ?
The export and import functions in wordpress is also quite good.
Hope it gets resolved soon.
Regards,
John,
Cannot understand why you even want to changing hosting as WA is excellent - no really problem has good support has great anti spam and always keeps the sites up and running so why change???
because my posts only had a speed of between 42-68 THAT IS WHY MATE and I'd already optimized I was fed up
Understand buddy but seems strange - is it you whole site that is slow to load or what?
I have just run both your sites using website speed test and they are both great and I have run each twice from different countries
so I do not understand what you want -
We use SiteGround for the hosting the company I am a contractor for, and I have never had any problems with them.
If you want an alternative host, I recommend Bluehost who I used to use before I joined WA.
Oh, glad to hear that. Because, I thought you are leaving.
I hope, things will get solved through proper communication with the Site Support team and Kyle.
Siteground is a very good hosting company. WA is blocking lots of bots now, so may well be that Siteground are having problems getting your content from WA servers.
Ask Siteground to tell you exactly what they are doing & the error messages they're getting. Then send this to WA support.
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Johns right , you could have done the back yourself and redirected your dns servers... In fact you should have a backup plan..
ha tooooooo technical for me mate