About LesleyAnnH
Rank 28945
537 followers Joined October 2017
Hi, I'm Lesley! Living a good life in the UK with a great bunch of family and friends, and sharing life with my partner of 30

Posts

14

Questions

4

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asked in
Keyword, Niche and Market Research
Updated

Hi folks,

I've recently upgraded to Premium Plus and wanted to start some keyword research. However, when I click on the Jaaxy tool, it shows me as not yet upgraded to E

Hi everyone,

Many thanks for your help and advice.

Kyle had responded quickly to the message I left on his profile page, and got it sorted for me.

I really appreciate him doing that, plus you guys all coming to the rescue during this Easter weekend.

Happy Easter!

Best wishes to each and everyone.
Lesley

How did he help? I thought Jaaxy Enterprise was included??? I was trying to do some keyword research and when I click on research and the keyword research... It sends me to the signup page to get charged more? Any advise???

Hi Lesley, sometimes there can be a system lag between upgrading and the upgrade taking effect.

If you log out of WA and then log back in the issue can right its self, or as stated clear your cache.

Had a similar issue recently.

Best advice put in a support ticket.

https://my.wealthyaffiliate.com/websites/support

They will sort it for you.

- website, - yes.
- domain name, - not listed.
- issue, - other.
- question - write out your problem.
- submit.

Let us know how you get on.

Thank you, all sorted now.
Best wishes,
Lesley

Under your account does it say Premium or enterprise?

Hello Hilde,

My account shows I’m Premium Plus, though the Jaaxy only shows as the basic programme (the one up from starter).

I will try clearing cookies as suggested above, and see what happens.

Best wishes.
Lesley

Hey Lesley
Abie got your back.
Wishing you well and a terrific Easter weekend.

Thank you Lula.

Thanks for the question, I am gathering info in case of the need.

Thank you Ed.

See more comments

For premium plus members - jaaxy enterprise question?

For premium plus members - jaaxy enterprise question?

asked in
Keyword, Niche and Market Research
Updated

Hi folks,

I've recently upgraded to Premium Plus and wanted to start some keyword research. However, when I click on the Jaaxy tool, it shows me as not yet upgraded to E

Hi everyone,

Many thanks for your help and advice.

Kyle had responded quickly to the message I left on his profile page, and got it sorted for me.

I really appreciate him doing that, plus you guys all coming to the rescue during this Easter weekend.

Happy Easter!

Best wishes to each and everyone.
Lesley

How did he help? I thought Jaaxy Enterprise was included??? I was trying to do some keyword research and when I click on research and the keyword research... It sends me to the signup page to get charged more? Any advise???

Hi Lesley, sometimes there can be a system lag between upgrading and the upgrade taking effect.

If you log out of WA and then log back in the issue can right its self, or as stated clear your cache.

Had a similar issue recently.

Best advice put in a support ticket.

https://my.wealthyaffiliate.com/websites/support

They will sort it for you.

- website, - yes.
- domain name, - not listed.
- issue, - other.
- question - write out your problem.
- submit.

Let us know how you get on.

Thank you, all sorted now.
Best wishes,
Lesley

Under your account does it say Premium or enterprise?

Hello Hilde,

My account shows I’m Premium Plus, though the Jaaxy only shows as the basic programme (the one up from starter).

I will try clearing cookies as suggested above, and see what happens.

Best wishes.
Lesley

Hey Lesley
Abie got your back.
Wishing you well and a terrific Easter weekend.

Thank you Lula.

Thanks for the question, I am gathering info in case of the need.

Thank you Ed.

See more comments

asked in
Everything Wordpress
Updated

Hi folks,

Hope this question will make sense...

I want to remove a few Wordpress themes (the sites altogether) so that all I have left are the domain names with not

As said below--you will still have the domain, just not the website if you delete that, Lesley!

Jeff

Thanks, Jeff. Phew, I was having a moment there =)

All done now and nicely cleaned up, with just the two domains I want to work on having wp sites attached.

Lesley

I know how you feel, Lesley! Aren't you glad that is cleared up? Best success to you!

Jeff

Hey Lesley,

After reading through your chat with Abie... all I can add is this... if the sites you wish to delete all contents from are hosted with WA and can be found in your SiteManager, then simply following this video: will help you accomplish this.

Removing content does not delete the domain's registration itself, as that is handled on a totally separate server, which is not even connected to WA.

Hope you find this helpful.

Thank you Trish, I'll take a look. Thanks for sharing.

Lesley

Hi you domain stays in site domains, if have content they would be in site manager. You can click details on the domains in question and onward page to delete bottom of page.

However I would back up sites before I delete I would use the AIO WP Migration and Updraft plugins. UpdraftPlus is a premium and highly recommended.

Hi Abie,

Thanks for getting back to me so quickly.

I'd started to set up the sites, though only in as far as putting the privacy and affiliate pages on; no posts, pages or images that I need to keep.

So I'd be happy to just delete the sites altogether, and carry on working on the two sites that I do want to build up, thereby leaving the domain names for potential future use, or purely investment.

Thanks again. I'll do that now.
Lesley

Right no worries you won't lose no, one month before expiry of domain, you'd receive an email notification to renew.

Thanks again Abie. Much appreciated.

See more comments

Is it possible to unlink the wp site from my domain name?

Is it possible to unlink the wp site from my domain name?

asked in
Everything Wordpress
Updated

Hi folks,

Hope this question will make sense...

I want to remove a few Wordpress themes (the sites altogether) so that all I have left are the domain names with not

As said below--you will still have the domain, just not the website if you delete that, Lesley!

Jeff

Thanks, Jeff. Phew, I was having a moment there =)

All done now and nicely cleaned up, with just the two domains I want to work on having wp sites attached.

Lesley

I know how you feel, Lesley! Aren't you glad that is cleared up? Best success to you!

Jeff

Hey Lesley,

After reading through your chat with Abie... all I can add is this... if the sites you wish to delete all contents from are hosted with WA and can be found in your SiteManager, then simply following this video: will help you accomplish this.

Removing content does not delete the domain's registration itself, as that is handled on a totally separate server, which is not even connected to WA.

Hope you find this helpful.

Thank you Trish, I'll take a look. Thanks for sharing.

Lesley

Hi you domain stays in site domains, if have content they would be in site manager. You can click details on the domains in question and onward page to delete bottom of page.

However I would back up sites before I delete I would use the AIO WP Migration and Updraft plugins. UpdraftPlus is a premium and highly recommended.

Hi Abie,

Thanks for getting back to me so quickly.

I'd started to set up the sites, though only in as far as putting the privacy and affiliate pages on; no posts, pages or images that I need to keep.

So I'd be happy to just delete the sites altogether, and carry on working on the two sites that I do want to build up, thereby leaving the domain names for potential future use, or purely investment.

Thanks again. I'll do that now.
Lesley

Right no worries you won't lose no, one month before expiry of domain, you'd receive an email notification to renew.

Thanks again Abie. Much appreciated.

See more comments

asked in
Everything Wordpress
Updated

Hello WA members,

I've just posted the Privacy Policy page and Affiliate Disclosure page to two sites that I'm setting up.

That part is okay, though I'm now tryin

Thanks Marion for helping Lesley, have a nice day everyone.

Apart from the obvious advice to contact Site Support for techie issues on your website, your Privacy Policy and Affiliate Disclosure are pages, not posts. Pages don't have categories.

Thanks Marion.

Then I’m even more confused, because I wanted them to be separate (as in pages) though once I’d published them from the templates, they appeared as posts in my main feed. Which is why I was trying to ‘separate’ them.

I need to go back to the drawing board. This is all above me right now.

Thanks for your response though.

Best wishes
Lesley

Not to worry, Lesley. There's a plugin called Post Type Switcher that you can use to convert those posts to pages. Once it has done its job you can deactivate it and delete it so it doesn't clog up your website.

Thanks Marion; much appreciated.

Great answers

a json file is a type of backup file for WP you shouldnt be uploading that you should just be making a post or page

Hi Catherine, thank you.

Though I wasn't uploading it, I was just trying to categorise the article and update, that's all. When I clicked 'update' that's when I got that message.

I'll get in touch with site support.

It's baffling me.

Lesley

I have not seen that error message Lesley. I would be inclined to approach site support.

I hope you get it sorted.

Have a great day.

Trevor

Thank you Trevor

Your face is familiar! I`m sure I was one of your passengers once!

Have a great day.

Trevor

😊🛫🛬

See more comments

Why do I keep seeing this message "updating failed."?

Why do I keep seeing this message "updating failed."?

asked in
Everything Wordpress
Updated

Hello WA members,

I've just posted the Privacy Policy page and Affiliate Disclosure page to two sites that I'm setting up.

That part is okay, though I'm now tryin

Thanks Marion for helping Lesley, have a nice day everyone.

Apart from the obvious advice to contact Site Support for techie issues on your website, your Privacy Policy and Affiliate Disclosure are pages, not posts. Pages don't have categories.

Thanks Marion.

Then I’m even more confused, because I wanted them to be separate (as in pages) though once I’d published them from the templates, they appeared as posts in my main feed. Which is why I was trying to ‘separate’ them.

I need to go back to the drawing board. This is all above me right now.

Thanks for your response though.

Best wishes
Lesley

Not to worry, Lesley. There's a plugin called Post Type Switcher that you can use to convert those posts to pages. Once it has done its job you can deactivate it and delete it so it doesn't clog up your website.

Thanks Marion; much appreciated.

Great answers

a json file is a type of backup file for WP you shouldnt be uploading that you should just be making a post or page

Hi Catherine, thank you.

Though I wasn't uploading it, I was just trying to categorise the article and update, that's all. When I clicked 'update' that's when I got that message.

I'll get in touch with site support.

It's baffling me.

Lesley

I have not seen that error message Lesley. I would be inclined to approach site support.

I hope you get it sorted.

Have a great day.

Trevor

Thank you Trevor

Your face is familiar! I`m sure I was one of your passengers once!

Have a great day.

Trevor

😊🛫🛬

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training