Help, I Don't Know It!
Good Morning to my wonderful WA members, friends, and family.
Help, I Don't Know It!
When you encounter an issue or a snag with your business, it can be so frustrating. At times you feel that it's not worth the effort and want to give up. I want to give you a way to work through the issue and feel accomplished with your progress.
How To Research The Answer
This morning I want to talk about; how to research the answer for questions you may have in regards to your website, which is your business.
The more seasoned WA members know about all of these tricks, but for the newbies, you may not be familiar.
We have a wealth of knowledge right here inside the WA platform for all to explore. But how do you find it? That is the question I will answer today.
I know how hard it is to ask questions and how accomplished I feel when I solve a problem myself. But do continue to ask questions as you need or desire. This training is designed to help you feel more independent and to grow in knowledge, not to stifle your need to ask if you need help.
At the top of your WA dashboard, you will find a nice black search bar, as shown in this screenshot.
You can search within the WA platform for information on how to complete tasks or solve problems. Type your search question into the bar and find the answer.
I will use menus as an example. When I typed "sidebar menu" into the search bar, I found an array of answers. For each search, you will find training, questions, and below that blog posts that have information about menus.
I found the questions to be as helpful as training and blog posts. The answers a person receives may have the information you have searched.
Begin with a broad search and then narrow it down. Example: Broad-sidebar menu, Narrow-sidebar menu as a widget.
No Answer Found
Let's say the answer to your problem is not there. You can also search on Google. As you know from your training, Google has vast knowledge.
But when you search Google, you will want to begin with a narrow search and then broaden it when you don't find the answer.
Nathaniel wrote a post on Long tail keywords today. In his post, he talks about searching for a solution to fix his wife's phone.
The example he used was;
samsung galaxy 8 nougat edge lighting not working phone off
A very detailed search may produce the answer. If it does not, you can narrow down your search until you solve the problem.
Suggestions And Snippets (This is an H3 heading but it would not allow me to make it and H3 without making all of the typing an H3)
As you can see from the screenshots, Google will make suggestions for you.
When you choose one of the suggestions, Google will show you snippets. Snippets are very helpful because you can click on any of them to see an answer without opening a complete article. Also, when you click on a snippet, it will show you more snippets.
The more you search for the answer, the better you will become at it and the more knowledgable you will be with your online business.
Remember, as I mentioned above, always feel free to ask questions when you need or desire.