asked in
Getting Started
Updated

Just wanted support to know that I am logged back in. After being locked out for hours after I reset chrome, trying to get the JavaScript enable so my site content could be ana

Good to see that is over!

I am logged back in?

I am logged back in?

asked in
Getting Started
Updated

Just wanted support to know that I am logged back in. After being locked out for hours after I reset chrome, trying to get the JavaScript enable so my site content could be ana

Good to see that is over!

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asked in
Search Engine Optimization
Updated

I used to be able somewhere on my dashboard see two tabs one of them was my .htaccess editor, but I can no longer see it. I need to activate the "keep-alive" function

You know screw it! I'm so sick of WP telling me I need to do this or I need to do that without giving any instruction on how to do it other than providing the 'code' you need to plug in!
If they don't like my website taking 2 seconds to load then they can fix it!

You'll need to use FTP to access .htaccess and you'll want to be absolutely sure you know what you're doing or you could break your website.

How to find my .htaccess file or editor?

How to find my .htaccess file or editor?

asked in
Search Engine Optimization
Updated

I used to be able somewhere on my dashboard see two tabs one of them was my .htaccess editor, but I can no longer see it. I need to activate the "keep-alive" function

You know screw it! I'm so sick of WP telling me I need to do this or I need to do that without giving any instruction on how to do it other than providing the 'code' you need to plug in!
If they don't like my website taking 2 seconds to load then they can fix it!

You'll need to use FTP to access .htaccess and you'll want to be absolutely sure you know what you're doing or you could break your website.

asked in
WA Affiliate Program
Updated

This is the 3rd ticket I have put in on this. My browser says it is because of siterubix, but I don't even have a siteruix website, I deleted them after I got the first message

Are you talking about the webmail here on WA? My guess is that the SSL certificate doesn't match exactly the domain which is what's triggering it. It happens sometimes especially with hosting and the various domains/subdomains.

I don't really use chrome that much, so I've never seen it say that it will block site permanently. Usually it just lets you use an exception. Try searching for "chrome security exception". Also even if chrome blocks it you'll still be able to use another browser like firefox to access it.

Also when you say that this is your "third ticket", do you mean your third question here? This is isn't actually site support. If you haven't contacted them yet you can do so at:
https://my.wealthyaffiliate.com/websites/support

I had already tried through there. That 'never' message was when I tried to whitelist my webmail.

OHHH.... sorry I don't actually use the webmail here very often. On other hosts it's a subdomain of the webhost. Here it appears to be a subdomain of your site. Try taking the "s" out of https and just go to http://webmail.example.com

See more comments

Why is my webmail still unsecure?

Why is my webmail still unsecure?

asked in
WA Affiliate Program
Updated

This is the 3rd ticket I have put in on this. My browser says it is because of siterubix, but I don't even have a siteruix website, I deleted them after I got the first message

Are you talking about the webmail here on WA? My guess is that the SSL certificate doesn't match exactly the domain which is what's triggering it. It happens sometimes especially with hosting and the various domains/subdomains.

I don't really use chrome that much, so I've never seen it say that it will block site permanently. Usually it just lets you use an exception. Try searching for "chrome security exception". Also even if chrome blocks it you'll still be able to use another browser like firefox to access it.

Also when you say that this is your "third ticket", do you mean your third question here? This is isn't actually site support. If you haven't contacted them yet you can do so at:
https://my.wealthyaffiliate.com/websites/support

I had already tried through there. That 'never' message was when I tried to whitelist my webmail.

OHHH.... sorry I don't actually use the webmail here very often. On other hosts it's a subdomain of the webhost. Here it appears to be a subdomain of your site. Try taking the "s" out of https and just go to http://webmail.example.com

See more comments

asked in
The Wealthy Affiliate Platform
Updated

I am trying to get a refund for a product I did not receive, and the outgoing email was not sent because MY email is a source of viruses! I am sure it is from me not being able

Did you message Kyle?

My webmail is a source of viruses?

My webmail is a source of viruses?

asked in
The Wealthy Affiliate Platform
Updated

I am trying to get a refund for a product I did not receive, and the outgoing email was not sent because MY email is a source of viruses! I am sure it is from me not being able

Did you message Kyle?

asked in
Email Marketing
Updated

My email server is not secure so my browser will not let me access any of my emails. Right now I need access as I need to verify and account.

error is ERR cert_common_name-invalid, google chrome

same problem . WA server. My site has SSL but now the email account does not . Also cant log into one of my accounts. I can access customerservice@employeenomore but not marcus@..

I think it is an SSL problem

Is there more information you can give us? I feel like we need more details. The best way to protect communications is to encrypt them. which email server do you use? Gmail is probably the most user friendly

Can you make my email serber secure?

Can you make my email serber secure?

asked in
Email Marketing
Updated

My email server is not secure so my browser will not let me access any of my emails. Right now I need access as I need to verify and account.

error is ERR cert_common_name-invalid, google chrome

same problem . WA server. My site has SSL but now the email account does not . Also cant log into one of my accounts. I can access customerservice@employeenomore but not marcus@..

I think it is an SSL problem

Is there more information you can give us? I feel like we need more details. The best way to protect communications is to encrypt them. which email server do you use? Gmail is probably the most user friendly

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One Profit Ready Website
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