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Can i upgrade using a debit card?
I don't see why not, but again, Kyle is the man to talk to about this. I'll keep an eye out for him in chat and pass along your situation to him.
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Can i upgrade using a debit card?
Can i upgrade using a debit card?
I don't see why not, but again, Kyle is the man to talk to about this. I'll keep an eye out for him in chat and pass along your situation to him.
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I've paid to get upgraded to Premium about 5 hours ago and i still haven't had conformation. Can anyone tell how long this process takes please?
Hey John,
We are looking into this issue for you here. It appears that there has been an issue with the merchant processing with your particular transaction, we are investigating and will get you sorted.
Cheers,
Kyle
If you called the bank and don't see any transaction, it might not have gone through. Were you able to reach a page saying "congratulations" or receive any emails like that?
Kyle/Carson would be the ones to talk to but it sounds like something didn't process properly.
Hi Nathaniel. I checked the hole in the wall (Cash Point) and it showed that the cash had gone out. The page i got to said 'Processing' but just stayed there. I could pay again but i don't think that would be wise just in case there is a problem my end or WA's end.
Yeah, you're right. It may just take a bit for WA to verify. If you see the cash has gone out and have a confirmation number or something like that, Kyle will definitely be able to sort this out for you. Let me know how it goes.
Will do Nathaniell. It seems to me like it's just stuck on processing. I thought it may be the conversion from pound sterling to dollar but that seems unlikely in this day and age doesn't it. I'll give it till tomorrow and try again. Kindest regards. John
it should be right away... do you still have the little locks on your menu on the left hand side?
Thanks for the quick reply Donna. I,ve checked everything i can; even down to checking my Bank to confirm that payment has gone out but nothing is happening here, im still not a Premium member. I've emailed Kyle and Carson but as yet i have only had a reply from you. I was beginning to think i was all alone so thanks Donna. Kindest regards. John
no problem :) I'm sure kyle will sort it out as soon as he gets your email.. if i see him, i will mention it :)
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How long does it take for my upgrade payment to go through?
I've paid to get upgraded to Premium about 5 hours ago and i still haven't had conformation. Can anyone tell how long this process takes please?
Hey John,
We are looking into this issue for you here. It appears that there has been an issue with the merchant processing with your particular transaction, we are investigating and will get you sorted.
Cheers,
Kyle
If you called the bank and don't see any transaction, it might not have gone through. Were you able to reach a page saying "congratulations" or receive any emails like that?
Kyle/Carson would be the ones to talk to but it sounds like something didn't process properly.
Hi Nathaniel. I checked the hole in the wall (Cash Point) and it showed that the cash had gone out. The page i got to said 'Processing' but just stayed there. I could pay again but i don't think that would be wise just in case there is a problem my end or WA's end.
Yeah, you're right. It may just take a bit for WA to verify. If you see the cash has gone out and have a confirmation number or something like that, Kyle will definitely be able to sort this out for you. Let me know how it goes.
Will do Nathaniell. It seems to me like it's just stuck on processing. I thought it may be the conversion from pound sterling to dollar but that seems unlikely in this day and age doesn't it. I'll give it till tomorrow and try again. Kindest regards. John
it should be right away... do you still have the little locks on your menu on the left hand side?
Thanks for the quick reply Donna. I,ve checked everything i can; even down to checking my Bank to confirm that payment has gone out but nothing is happening here, im still not a Premium member. I've emailed Kyle and Carson but as yet i have only had a reply from you. I was beginning to think i was all alone so thanks Donna. Kindest regards. John
no problem :) I'm sure kyle will sort it out as soon as he gets your email.. if i see him, i will mention it :)
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Yes..or set up paypal using your debit card will do as well..
Thanks hcgrace. And 'hello'. Kind regards. John