JetPack.. The don'ts and don'ts

Last Update: October 01, 2013

Hello fellow WA'ers,

I wanted to write a quick blog about the virtues of using the JetPack Plugin....

In short there are none! I installed it and it started messing with my site straight away, in that my site could no longer accept comments as the captcha box had disappeared so no one was able to post a comment to my site!

I asked about how to fix it on the chat and got this response from @Rich:

"@RICH.

@GregRobs It's 14-in-1 useless rubbish that puts a massive overhead on your site. Most people only use it for "stat-watching". If you run P3http://wordpress.org/extend/plugins/p3-profiler/you'll see. It makes endless calls toWordPress.COM Ditch it!!"

So I deleted it and everything was good again! RIch also posted this on chat:

"@GregRobs I've deleted it at least a couple of times via FTP last month after it locked up people's sites so they couldn't log in. However, one of them was a siterubix so they had to start over. It's a NIGHTMARE!!! :)"

So for anyone thinking of using this plugin...In short don't, you'll be wasting your time and if you're using a siterubix site you will lose your stuff and will have to start again!

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KelliBrink Premium
Thanks for writing this, although I see it's been a few years. :-)
I have to respectfully disagree, though. I have several other websites hosted elsewhere, and Jetpack is a Godsend. It publicizes all my blog posts out to all my social media channels instantly, and here on WA, I have to manually repost them to Twitter, Facebook, LinkedIn, etc etc etc
Unless there is something that does that internally inside WA that I'm missing??
I love Jetpack and am very sorry to hear that it is now banned here.
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Heidi9 Premium
Kelli I just saw this. I know you wrote your comment 9 months ago but I had Jetpack automatically install on my site when I installed the Woo Commerce plugin. It is activated but says it can't connect. Is it still banned? And if so, do you know why? I don't know much about it but was really looking forward to the analytics part of it built right into our dashboard.
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KelliBrink Premium
Hi, Heidi! As far as I know, yes, we can't use Jetpack at WA. I think the issue is that it takes up too much of the shared resources we get on the shares server here. There are definitely pros and cons of Wealthy Affiliate websites and other dedicated servers. I use both. I love Wealthy Affiliate, though. :-)
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Heidi9 Premium
Thank you! I have found that to be the case as well but love WA also.
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AffilateMAN Premium
Thanks for this helpful information
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My-Mate-Bert Premium
Hiya - thanks for the intriguing info above - very helpful.

Just a quick thought about Jetpack as I've had a completely different experience using it. Have used it for years on several commercial sites and never had a single problem or lockout, but we may be the extremely lucky ones here.

I very very much prefer the 2 minute setup and the speed with which Jetpack handles our stats - ALL WE USE IT FOR - NOT SPAM PROTECTION - as the anti-spamming system isn't that good but I always want to know about ANY spam so not a problem for me as spam protection turned off.

I did hear that WA doesn't allow use of Jetpack on WA hosted sites so was wondering why or if there could perhaps be a WA hosting platform setup that blocks Jetpack BUT THIS IS A GUESS ONLY.

We use Google Analytics for some stuff but it's a nightmare to learn about and set up. Such a shame all Google stuff is so complicated to use, eh? But that's the case with a great deal of online stuff these days.

All the very best - My Mate, Bert 'n' me.
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bri48327 Premium
Having a Sitemap issue. It shows my address incorrectly. Trying to go back into Wordpress general settings to change it, but it won't let me because Jetpack is not up to date (never activated it). It doesn't even show an address for my site presently.
Any thoughts on how I can get around this? My site is incorrectly listed in Google Analytics as "http:///boomermuscle.com" There is an extra backslash and it hasn't update to https.
Is there another way to make this change?
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Chezbrown Premium
I think your best thing would be to send a ticket to Site Support and see if they can help you. You can get the ticket by going to Site Rubix and it is at the very bottom. I know you can also go to google analytics and remove the wrong one then put the correct one in. Hope this helps you. Xx
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Shawng123 Premium
Thanks RIch, have you discovered another way to see your stats and traffic?
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BShafferman Premium
thank you, I was about to add it to one of my sites. I'm not now! Thanks for the heads up on this
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NickBanks Premium
Oooh no. I'm locked out of my site with this lovely message popping up - -10520: Jetpack: [missing_token]. Currently freaking out
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@RICH. Premium
LOL, it took them two years to fix a critical bug http://blog.sucuri.net/2014/04/critical-update-for-jetpack-wordpress-plugin.html I rest my case! :) R.
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giludi Premium
What the hell are you announcing again. With my hosting with a lot of websites, I did never had a single problem with Jetpack. So please explain a little bit more. Thanks a lot.
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GregRobs Premium
Hey Guy,
for me JetPack was a nightmare!, caused all sorts of problems. Kyle's response should have cleared it up for you!
I think it's probably a Theme orientated problem. I'm guessing it just don't work too well with some themes. I know some people are using it without issues, but I wrote this post too help others avoid the problems I and many others here at WA were having with this particular plugin.
Hope this clears it up for you ;-) as I know you use it without any problems!
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@RICH. Premium
UPDATE: Carson has just announced that JetPack isn't permitted on WA hosting here: https://my.wealthyaffiliate.com/everything-wordpress/why-can-t-i-connect-to-wordpress Rich.
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techhound Premium
Hey Rich,

Thanks for the update. It's a welcome restriction as far as I'm concerned.

Best Regards,
Jim
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spiritride Premium
Thank you, I did see that and I wiill check out digg digg
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spiritride Premium
is there another plugin for social media
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christopherM Premium
Yes, there are lots of better plugins for social media. I like digg digg.
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spiritride Premium
thanks, I appreciate that, well i just want the social media anyway for my website and probably contact form
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bloveds Premium
I installed Jetpack on several sites. While I do not use all of the features, I do really like it. I have not had any issues with my site. Two are hosted here, and two are elsewhere.
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Phil52 Premium
Valuable info. Thanks and I'm heading to my site right now to delete. Cheers!
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Hudson Premium
Thanks for taking the time to do this. I was looking at this plug in but no more!
Hudson.
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GregRobs Premium
No problem, I can't remember who recommended this to me, but I'm glad I didn't have the kinds of problems @Rich was telling me about. I got rid of it quick smart!!
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MikeyB Premium
Thanks for the heads up
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GregRobs Premium
You're welcome ;-)
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welshy Premium
I don't use this plugin anymore because it was causing some crazy load time on a few sites. An update was released shortly after and it fixed what ever was causing the problem, but I'd already moved away from it.

My guess as to why many people have problems is because the site they install it on already has several plugins that conflict with with Jetpack.

For example, WA hosting installs that SI capture plugin by default, this conflicts with Jetpack and would be the reason why nobody can post comments etc.
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@RICH. Premium
Thanks for blogging this Greg, it's really appreciated. The more Members know to avoid this POS the better off everyone will be. It's annoying enough that I've had to delete it via FTP for other Members, but it's completely frustrating when it causes serious issues on a siterubix subdomain site and there's no option but to tell someone to delete their site and restore from a backup or start over. Thanks again for alerting Members to this issue. :) Rich.
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GregRobs Premium
You are most welcome Rich, and thanks again for your help with this!!
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yessharon Premium
Interesting point here. Jay has on a number of occasions recommended JetPack to use as a plugin during his weekly Wabinars. I think many members use it because of this. Is it good or is it bad? Pros and Cons. Hopefully we can hear from Jay with his opinion on the JetPack plugin.
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@RICH. Premium
LOL, I had this "conversation" with Jay, and he admitted he only uses JetPack for stat watching. It's 14-in-1 bloatware, makes masses of unnecessary calls to WordPress.COM, is riddled with bugs and puts a HUGE load on a site slowing it down which is an important consideration seeing as speed is now a ranking metric with Google. If you want to check this, install P3 http://wordpress.org/extend/plugins/p3-profiler/ and see what a resource hog it is. JetPack is a total POS in my book. It's incompatible with a lot of themes and other plugins and if it locks up your site, you will have to disable it via FTP which isn't an option with siterubix subdomain sites, requiring them to be deleted and restored or recreated from scratch. I'd recommend anyone using JetPack to deactivate and deinstall it ASAP. :) Rich.
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yessharon Premium
@RICH - Thanks for the response. If JetPack is deactivated on a siterubix subdomain would it still cause a problem in site performance? Recreating sites from scratch to remove the plugin sounds too time consuming.
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@RICH. Premium
No, as soon as it's deactivated and deleted it won't be able to cause any issues. The problem with siterubix is there's no FTP access which means there isn't any way to access a site behind the scenes and delete or repair anything that's caused trouble or got damaged. It's why Starter Members are now restricted to a set list of themes and plugins. WordPress is *opensource* it was created and is maintained by volunteers, anyone is free to develop anything for it, so not every theme or plugin is of good quality, inter-compatible or even safe, some "developers" have deliberately created backdoor hacks in some themes and plugins so they can gain control of a site. :) R. x
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mikesdesk Premium
Hi Greg I use Jetpack on all my sites, only for one reason and that's the setup for the comments, with name, email and a place for visitors to place their URL in. Anyone tell me where I can replace that feature ?
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@RICH. Premium
You don't need JetPack for that. It's a core part of WordPress. Just look in Settings > Discussion. You can control which Posts and Pages that comments appear on by editing the Page or Post, clicking on Screen Options (top far right of the browser window) and ticking Comments & Discussions. You'll then find options to control this underneath the Editor window on a Page and Post basis. :) Rich.
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christopherM Premium
The main use I have for jetpack is the contact form. If I could find a contact form that was as easy to implement, I would probably switch
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Jewelz Premium
Thank you, now I can stop thinking about it!
~jewelz
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christopherM Premium
I guess I'm one of the few that love this plugin. Don't get me wrong wrong, it has its bugs and it is "heavy" Anytime I have a conflict I seem to be able to fix it though. I actually use this plugin on all my sites as well as my client's. Thats a total of six sites, half of which get over 15,000 monthly visitors.

I absolutely can't live without jetpack. I know it has its problems, as I said. But I also think some of them are more prominent with certain themes and definitely depends on other plugins. I'm pretty confident it doesn't play well with Yoast SEO, but I never use that one.
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GregRobs Premium
To each their own I guess!! ;-)
But for me anything that gives me a headache has got to go, I'm all for the easy life!!
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@RICH. Premium
Hey Chris. I saw you mention this post and JetPack in your video here: https://my.wealthyaffiliate.com/training/rock-the-boat I'm curious, what is it about JetPack that you "can't live without"?! :) Rich.
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christopherM Premium
Rich I'm actually writing a post called why I love jetpack. I really do have lots of reason I like it. I started it a while back and after this post it made want to finish it. But, you'll see even on my blog where I have it as one of my top 3 plugins. Everytime I try to leave it, I find another reason that I've been using it so long.
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techhound Premium
I have several sites where that POS was installed (some webhosts install it automatically with WordPress) and actually disabled many of those websites. Once I manually deleted the plug in via FTP, my sites came back.
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Shawn Martin Premium
bad boy bad boy..... :)
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Trialynn Premium
I have heard nothing but bad things about this plug in! In addition to all the problems you mentioned, it also makes a site load slower!
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GregRobs Premium
Hey Tommy, yeah, I think Rich was getting a bit frustrated at hearing about this awful plugin, he's been helping others fix their sites after they installed it and asked that I write a short post to hopefully warn other not to make the same mistakes!
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tommydillard Premium
Great post
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BIS Premium
Good warning and glad you managed to resolve it with Rich's help so quickly.
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GregRobs Premium
Thanks Beverly, I was asked by Rich to post a blog, as he's had to help out a few people to fix their sites. Reckon it's a common enough problem to write a quick post to help others before it becomes a problem for them too!
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mikegaudreau Premium
Bloatware as one other member refers to it as. I used to use it but found it really added no value. They should rename it to Jestware.
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GregRobs Premium
Hey Mike, thanks for that, lol it was very frustrating for me. But Rich as ever was on hand with the remedy!
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