About Cazza12
Rank 10486
381 followers Joined March 2017
I currently operate a small business in Melbourne, Australia which I enjoy but I am looking forward to learning and eventually creating my own online

Posts

8

Questions

1

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asked in
Everything Wordpress
Updated

Hi Everyone

On my siterubix test site I am now receiving this error when uploading images:

"The uploaded file could not be moved to wp-content/uploads/2017/05."

Try to covert it to .jpg by going PAINT--->SAVE US--->.JPG PICTURE or save it to PHOTOSHOP --->CROP--->APPLY--->SAVE.

I hope this helps.

Thanks Florencio, I can upload again now. I did try resizing the photos but that didn't make any difference. If anyone does receive that error we should contact support. Mine seemed to rectify itself before having to do that, quite baffling.

Cheers Caz :)

Photos can be way too big to upload to your website. Try reducing the size of the image first.

Thanks Marion, it is actually working now. I did try reducing the size of the photos but regardless of the size I still kept getting the same error message. Gremlins at work again. :)

~ Caz

Hi Carolyn,

Yes, I've had this happen quite a few times and it can be frustrating.

You need to contact website support and submit a ticket.

Here's the direct link to website support here https://my.wealthyaffiliate.com/websites/support

They usually have the problem resolved or will get back with you in about 15 minutes or less.

I hope this helps Carolyn and please let me know if you have any other questions or need my help.

~Scott~

Hi Scott

I just tried uploading one of the photos I had tried earlier without any luck and it now works, bizarre. I'll try some other photos but if it happens again I'll follow your advice and contact Website Support.

Thanks. Caz :)

Yea, it's really annoying when it happens to me. I had this happen just a couple weeks ago and I had to contact support several times.

It mostly happens when I upload rather large images. How big are the files you're uploading?

I think it also depends on the file type as well. It's recommended to use PNG files as they seem to work the best.

I'm glad things are working for you now and if you encounter any other problems be sure to contact support.

Cheers
~Scott~

Hi Scott

I did reduce the size of the photos but still had the same issue, and they even were PNG files.

I have uploaded a few more with no problems, so all good.

Thanks again for your help.

Cheers Caz :)

Hi Carolyn,

I'm glad to hear that all is well now.

You are most welcome and I'll be here if you have any other questions.

Cheers
~Scott~

Thanks Scott.

You are most welcome Carolyn!!

I have had that message occasionally. When I take pictures off my IPhone they just don’t down load properly. I did a second download with no problems or try a new picture. I hope that helps.
Trevor

Thanks Trevor, I have tried uploading various photos but no go.

~ Caz :)

Hi, I don't think I'm already in the process but I hope I can help you with your issue. Please try to rebooth your computer and log in again, it might help. Thanks

Hi Bien, thanks for replying, I have tried rebooting a few times but that didn't work.

~ Caz :)

See more comments

Error message when uploading image?

Error message when uploading image?

asked in
Everything Wordpress
Updated

Hi Everyone

On my siterubix test site I am now receiving this error when uploading images:

"The uploaded file could not be moved to wp-content/uploads/2017/05."

Try to covert it to .jpg by going PAINT--->SAVE US--->.JPG PICTURE or save it to PHOTOSHOP --->CROP--->APPLY--->SAVE.

I hope this helps.

Thanks Florencio, I can upload again now. I did try resizing the photos but that didn't make any difference. If anyone does receive that error we should contact support. Mine seemed to rectify itself before having to do that, quite baffling.

Cheers Caz :)

Photos can be way too big to upload to your website. Try reducing the size of the image first.

Thanks Marion, it is actually working now. I did try reducing the size of the photos but regardless of the size I still kept getting the same error message. Gremlins at work again. :)

~ Caz

Hi Carolyn,

Yes, I've had this happen quite a few times and it can be frustrating.

You need to contact website support and submit a ticket.

Here's the direct link to website support here https://my.wealthyaffiliate.com/websites/support

They usually have the problem resolved or will get back with you in about 15 minutes or less.

I hope this helps Carolyn and please let me know if you have any other questions or need my help.

~Scott~

Hi Scott

I just tried uploading one of the photos I had tried earlier without any luck and it now works, bizarre. I'll try some other photos but if it happens again I'll follow your advice and contact Website Support.

Thanks. Caz :)

Yea, it's really annoying when it happens to me. I had this happen just a couple weeks ago and I had to contact support several times.

It mostly happens when I upload rather large images. How big are the files you're uploading?

I think it also depends on the file type as well. It's recommended to use PNG files as they seem to work the best.

I'm glad things are working for you now and if you encounter any other problems be sure to contact support.

Cheers
~Scott~

Hi Scott

I did reduce the size of the photos but still had the same issue, and they even were PNG files.

I have uploaded a few more with no problems, so all good.

Thanks again for your help.

Cheers Caz :)

Hi Carolyn,

I'm glad to hear that all is well now.

You are most welcome and I'll be here if you have any other questions.

Cheers
~Scott~

Thanks Scott.

You are most welcome Carolyn!!

I have had that message occasionally. When I take pictures off my IPhone they just don’t down load properly. I did a second download with no problems or try a new picture. I hope that helps.
Trevor

Thanks Trevor, I have tried uploading various photos but no go.

~ Caz :)

Hi, I don't think I'm already in the process but I hope I can help you with your issue. Please try to rebooth your computer and log in again, it might help. Thanks

Hi Bien, thanks for replying, I have tried rebooting a few times but that didn't work.

~ Caz :)

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
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icon
Core “Business Start Up” Training