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I can't pay the $49 that's due tomorrow but I can next week. Is there a way to pause my membership without canceling EVERYTHING?
Thanks! I have messaged Kyle. I dont want them charging my card and then having the overdraft fee 😬
Just to be on the safe side, you could change your payment source in account settings. Perhaps change it to WA credits, just for the time being. Obviously, nothing will happen, they won't be able to take anything (unless of course, you have some credits!)
It's just that Kyle gets literally thousands of messages a day, so he may not get to yours in enough time.
I've been in this exact situation before. I believe your subscription doesn't fully cancel for 30 days after your failed attempted to collect payment. So you should be good to go. This is coming from my own personal experience.. Hope this helps.
Hi - I suggest you send a message to Kyle. However, they do make 3 attempts to collect payment, you should get an email each time they try.
Once you re-subscribe, everything will still be in place. Site Support usually keep a back-up of your website for up to 6 months.
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Is there away to pause my membership?
I can't pay the $49 that's due tomorrow but I can next week. Is there a way to pause my membership without canceling EVERYTHING?
Thanks! I have messaged Kyle. I dont want them charging my card and then having the overdraft fee 😬
Just to be on the safe side, you could change your payment source in account settings. Perhaps change it to WA credits, just for the time being. Obviously, nothing will happen, they won't be able to take anything (unless of course, you have some credits!)
It's just that Kyle gets literally thousands of messages a day, so he may not get to yours in enough time.
I've been in this exact situation before. I believe your subscription doesn't fully cancel for 30 days after your failed attempted to collect payment. So you should be good to go. This is coming from my own personal experience.. Hope this helps.
Hi - I suggest you send a message to Kyle. However, they do make 3 attempts to collect payment, you should get an email each time they try.
Once you re-subscribe, everything will still be in place. Site Support usually keep a back-up of your website for up to 6 months.
See more comments
My menu bar is not working on my website,Ii set it up and it will show it in the preview and I publish but it will now show on my site. I have went bachk through the training t
Hi Amanda,
Lot of great suggestions below. Did this happen before or after you changed the theme.
If none of the suggestions have worked, I would suggest you submit a ticket to site support.
Best wishes,
Michael
Thanks, Michael, I noticed it after I changed my theme so I changed my theme back to what it previously was and it still wouldn't show up.
I then picked another theme but the same result. I contacted Site Support but they think its an issue with the theme but it is doing it with every theme.
I've been trying to figure it out all day.... feeling exhausted!
-Amanda
I have had a bad internet connection for the past 3 days (they say the city dug up a fiber line but who really knows lol). This is how I want my menu to look but when I publish it looks like this..
Amanda, you are still in the editing part. The second image shows you have not logged off your site. When happens if you go to where it says Howdy Admin. click on it...log off. also Log off from your WP dashboard, close it down. Then you type in your URL in your search engine. I will hang around to see what happens.
Best of luck,
Michael
Thank you so much, sorry it took me so long to get back with you. I shut everything down, got my kids ready for bed and when I came back it was finally working.
Had a little dance party and now I'm back in business lol. Thank you for all your help and keeping in touch!
-Amanda
make sure to save - sometimes things can get hung up in your cache - normally a refresh of the browser should allow you to preview real time - it normally should show up - you can always use a different browser to see if that works. I
Another thing that it could be maybe some conflicts with your plugins so you can just do some tests by disabling all the plugins and refreshing to see if that works and reactivate each plug in one by one and see if you can figure out which one is causing the conflict sometimes that works for things like this
When you go to Appearance > Menus, do you see the menus on the right. You should be able to see all items that you choose to add to the menu on the right hand side. From there you can organize them.
Thank you, Yes I have even deleted and added it back. I publish it but it doesnt go to my site.
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Why is my menu bar not working?
My menu bar is not working on my website,Ii set it up and it will show it in the preview and I publish but it will now show on my site. I have went bachk through the training t
Hi Amanda,
Lot of great suggestions below. Did this happen before or after you changed the theme.
If none of the suggestions have worked, I would suggest you submit a ticket to site support.
Best wishes,
Michael
Thanks, Michael, I noticed it after I changed my theme so I changed my theme back to what it previously was and it still wouldn't show up.
I then picked another theme but the same result. I contacted Site Support but they think its an issue with the theme but it is doing it with every theme.
I've been trying to figure it out all day.... feeling exhausted!
-Amanda
I have had a bad internet connection for the past 3 days (they say the city dug up a fiber line but who really knows lol). This is how I want my menu to look but when I publish it looks like this..
Amanda, you are still in the editing part. The second image shows you have not logged off your site. When happens if you go to where it says Howdy Admin. click on it...log off. also Log off from your WP dashboard, close it down. Then you type in your URL in your search engine. I will hang around to see what happens.
Best of luck,
Michael
Thank you so much, sorry it took me so long to get back with you. I shut everything down, got my kids ready for bed and when I came back it was finally working.
Had a little dance party and now I'm back in business lol. Thank you for all your help and keeping in touch!
-Amanda
make sure to save - sometimes things can get hung up in your cache - normally a refresh of the browser should allow you to preview real time - it normally should show up - you can always use a different browser to see if that works. I
Another thing that it could be maybe some conflicts with your plugins so you can just do some tests by disabling all the plugins and refreshing to see if that works and reactivate each plug in one by one and see if you can figure out which one is causing the conflict sometimes that works for things like this
When you go to Appearance > Menus, do you see the menus on the right. You should be able to see all items that you choose to add to the menu on the right hand side. From there you can organize them.
Thank you, Yes I have even deleted and added it back. I publish it but it doesnt go to my site.
See more comments
I agree with Diane. Jim