Server Down Almost Every Day

Last Update: June 14, 2019

Hello everyone,

Very short post today. I have been going on for weeks and weeks and weeks now. The hosting is constantly crashing, every time I message SiteSupport they resolve it temporarily, however, the issue is back in a couple of days.

I have asked them to change server, and crash again today. My website was out for nearly three hours. How do we suppose to grow our business if the most important thing is not working?

I mean without a stable and fast hosting, there is no point in training, content writing, theme selection. Essentially in anything, because no one will be able to read it anyway. I am reaching to the point where I am now researching hosting companies and just going to change this as I cannot deal with this anymore.

Now, the suggestion I would have is to set up some kind of automatic tool (I am looking into this) that would email you whenever a server crashes or at least you have performance data.

The worst part is, I have even reached out to Kyle about this and had no response at all.

I understand, that we receive 25 websites hosted here which is great number but I guess the hosting provider isn't the greatest. It would come to a huge cost to offer great hosting for everyone to host 25 websites.

The question I really have is do we need 25 websites?

Let's be honest!

If you want to be serious about this you won't create 25 websites. You probably will struggle with five.

What is the point of offering 25 websites with poor hosting instead of offering 5 websites on a great and stable hosting with no server crashes every single day?

That's it from me.

I just had to rant about this as I am tired of chasing SiteSupport with crashes everyday and this is definitely not a good for your SEO either. At the end of a day we all want to have a great experience or our readers.

Apart from that these are lovely guys who helped me a lot with issues not related to hosting.

Am I the only one whos website is failing on the regular basis?

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kdforsman Premium
I haven't experienced this issue but its extremely worrisome to hear this is happening. Have you had any response since posting this?
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Zenicek Premium
Hi Karen,

I haven't, but I have migrated all my websites away from wa and couldnt be happier with a new host.
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kdforsman Premium
Oh how disappointing... but good on you for finding a better solution that works for you. I have been really happy with my WA experience, but will definitely be monitoring this closely as our business relies on reliable web hosting for bookings at out motel. all the very best. cheers, Karen
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grandfromage Premium
Well I just checked for the last time, I was down again. I am moving my site. I also contacted Kyle and no response. He is also my sponsor so you know what I am also cancelling my membership. Good luck everybody, and thanks to the friends I met along the way.
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MrKent Premium
I'm also having the same issues with website being down intermittently or loading really slow.

Yeah it sucks when you reach out to the WA owners and get no response. I messaged Kyle like 3 weeks ago about something and never got an answer either. So much for "access to site owners" as advertised. I get hes busy, but he should still reply or hire someone else to.
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Xaric Premium
I have never experienced downtime on my website (that I know of)...
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rannes Premium
Lucky you.

Are you monitoring?

If not, https://uptimerobot.com/ is your new best friend.
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Xaric Premium
will check right now and I'll let you know shortly!
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Xaric Premium
I got a server down alert but my website is not down. Maybe the tool sucks... I will keep monitoring and I will let you know.

However, I wouldn't trust that the tool provides accurate measurements.

Xaric
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TheRealGavin Premium
uptimerobot doesn't work for me as well.

Try Uptrends.com it works for me.
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rannes Premium
Welcome to the club.
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Zenicek Premium
I have read you post and I can feel you. I believe this needs to be addressed as the #1 priority and dig deeper to see whats happening. I think I will move my website away soon.
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rannes Premium
I agree but digging deep and trying to solve this within WA will only give you a headache.
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