I hope that this short tutorial has given you a better understanding of the Live Chat and some of the benefits of using it. Not everyone will want to use it in the same way, but it's important that you make it work for you.

If you have any comments I would be glad to hear them. Please leave them below this tutorial.

With thanks

Beverley





Join the Discussion
Write something…
Recent messages
Hudson Premium
Thanks for taking the time to do this for us Beverley, very informative,
Regards,
Hudson
Reply
BIS Premium
Thank you. Hope you found it useful

Beverley
Reply
Deezdz Premium
Well done Beverley. Excellent tutorial!
Reply
BIS Premium
Thanks for taking the time to comment Dee.
Reply
mdude Premium
I have been trying to figure out if the Live chat is where we can ask others to review our sites and give feedback. As per your list this looks acceptable, are there any cautions you could add about this?
Reply
BIS Premium
Hi - You can either drop into the Live Chat and ask people to take a quick look at your site ( in which case you will get quite a quick response), or if you would like to open it up to more people, then post a blog asking people to review. Either way you will get some answers.

If you let me know - I'm happy to take a look

Beverley
Reply
Shawn Martin Premium
Nice job Beverley. this was overdue!
Reply
BIS Premium
Thanks Shawn. Hopefully it will help some of the new members or some of the people who are reluctant to use it.
Reply
Labman Premium
Well covered, missed a couple of the mechanics like the Reply button and the Actions button but these are small problems. I might redact the Fer quote to remove the name as she asked to be purged from this system ( I would remove references to that user). And you are welcome for the screen shot.
Reply
BIS Premium
Thanks Craig - I did include something on the Reply button - you must have missed it. it's on the second page - I didn't explain what the action button was for - so I have added it. I have removed the name as suggested. Thanks
Reply
Labman Premium
Sorry, yes I did skip right over it. Hmmm, banner blindness?
Reply
Top